We had an apprentice, who sorted our holiday for us. we felt listened too and he sorted a nice hotel and in a nice resort , also sorted the best flight times for us and parking . it is the first ti... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Owen was efficient and extremly helpful. He found exactly what we wanted for our break in Malta and offered useful and relevant advice.
Virksomheden har svaret
The friendly warm welcome we received from Katie who was very efficient and helpful. We had great service and she took care of everything, Leaving us able to go home excited for our trip. Would defini... Se mere
Virksomheden har svaret
I think this must be our 9th holiday we have booked through Hays Travel Darlington. Would never book with anyone else. Very knowledgeable, friendly and polite. They make the process very easy, and I k... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
40 High Row, DL3 7QW, Darlington, Storbritannien
- 01325 609021
4,9
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Hays Travel - Darlington
Thank you for your kind words Brian :) Thanks Dannielle
Besvarelse fra Hays Travel - Darlington
Thank you for your feed back, I am glad we got your holiday sorted :) Thanks Dannielle
When we visited Hays Travel we were…
When we visited Hays Travel we were greeted with a friendly smile.Dannielle was very helpful and took her time to find the holiday we wanted.She was polite and cheerful and we were very happy for her help Thank you
3. maj 2026
Besvarelse fra Hays Travel - Darlington
Thank you for your kind comments Joan, Its always a pleasure finding you a holiday, I hope you have a fab time! You deserve it, Thanks Dannielle :)
Very helpfull and very easy everything…
Very helpfull and very easy everything was explained and nothing was to much trouble
2. maj 2026
Besvarelse fra Hays Travel - Darlington
Thanks for some lovely feed back :) We are happy you got sorted! Thanks
Besvarelse fra Hays Travel - Darlington
Thank you for your kind feedback, we really appreciate it :)
Great Customers Service with fantastic…
Great Customers Service with fantastic Help from Kirsten and the team. They couldn't have done anymore for us and got us a great deal as always. That's why i wouldn't go anywhere Else but Hays Travel. Thank you to Kirsten and the Hays Travel team. 🙏👍
1. maj 2026
Besvarelse fra Hays Travel - Darlington
Thanks for the lovely review & it was a pleasure to get you booked again! Thanks, Kirsten
Natalie was very helpful…
Natalie was very helpful during the whole booking process, firstly through Facebook messages and then on the telephone. Answering any questions that I had.
30. april 2026
Besvarelse fra Hays Travel - Darlington
Thank you for your feedback, I really appreciate this! I am glad we got you sorted, Thanks once again, Natalie :)
Sophie was amazing
Sophie was amazing. She managed our booking and was very professional, she’s knowledgeable and approachable as well as being efficient.
23. april 2026
Besvarelse fra Hays Travel - Darlington
Hello,
Thank you for the lovely feedback it is greatly appreciated and I will make sure this is passed onto Sophie :)
I always book Caledonian holidays…
I always book Caledonian holidays through Hays. Danielle was extra helpful in managing my holiday. I find all the staff in Hays of Darlington very friendly even when they are busy.
26. april 2026
Besvarelse fra Hays Travel - Darlington
Hello,
Thank you for the lovely feedback it is greatly appreciated and I will make sure this is passed onto Dannielle :)
Holiday booked
The whole experience was stress free everything was done professionally Chloe was friendly, helpful efficient & sorted everything for us,as usual all the staff helpful and made us at ease
16. april 2026
Besvarelse fra Hays Travel - Darlington
Thank you so much for the kind words and taking the time to leave such a lovely review. It is so lovely to hear and it was a pleasure booking your holiday! I look forward to seeing you in the future thanks Chloe :)
Welcome
In a busy environment the staff member waved a hello welcome to indicate he was ready to help us. A very polite helpful young man.
16. april 2026
Besvarelse fra Hays Travel - Darlington
Hello,
Thank you so much for leaving us a review, it is great to hear and this will be passed on :)
Thanks, Katie
A big thank you to Katie 😊
Our experience with Hays Travel was great from start to finish thanks to Katie!! Katie was so helpful, understanding, polite and honest! We booked a Caribbean cruise for our honeymoon and we had no idea on anything about crusies or how they worked, etc. However with Katie’s help, she advised what work best for us for what we wanted, what to do or what not to do and made sure we got the best deal that suited our budget! 😁 We will definitely be booking a holiday again with Hays Travel!! 😊
19. april 2026
Besvarelse fra Hays Travel - Darlington
Thank you so much for the kind words and taking the time to leave such a lovely review. It is so lovely to hear and it was a pleasure booking your holiday! I look forward to seeing you in the future :)
Thanks, Katie
Always great service Katie listen to…
Always great service Katie listen to what I wanted and got everything set up for me with no hassle...staff polite and helpful and friendly...
19. april 2026
Besvarelse fra Hays Travel - Darlington
Hello,
It was a pleasure booking your holiday, thank you for the lovely feedback it is very much appreciated :)
Thanks, Katie
Besvarelse fra Hays Travel - Darlington
Hello,
Thank you so much for the lovely comments! :)
Sophie went out of her way to meet out…
Sophie went out of her way to meet out requirements and came up with a great deal of.
14. april 2026
Besvarelse fra Hays Travel - Darlington
Hello,
Thank you for the lovely feedback it is greatly appreciated and I will make sure this is passed onto Sophie :)
Thanks, Katie
Cameron was great sorted us a nice…
Cameron was great sorted us a nice little break very helpfull thank you so much 😁
7. april 2026
Besvarelse fra Hays Travel - Darlington
Thanks so much for leaving feed back, we really do value it :)
Holiday booking
Samantha looked after us very well. She even looked at alteratives, things we had't seen or looked at, and we ended up with a better deal.
She went through everything without any pressure, the whole thing was very smooth.
Hays looks after all its customers very well regardless what holiday they choose. Previously we have booked city breaks with Hays always very well looked after
14. april 2026
Besvarelse fra Hays Travel - Darlington
Thank you for taking the time to leave a review on the service you received , Its always a pleasure booking your holidays and making sure we find you the best deal to suit your requirements , Thank you for always returning to book with us
very effiant service
14. april 2026
Besvarelse fra Hays Travel - Darlington
Thank you for your lovely comments :)
Brilliant experience
Brilliant experience - Kirsten was fab and helped us find the right holiday for us 😊
13. april 2026
Besvarelse fra Hays Travel - Darlington
Thank you for your lovely comments i will make sure they are passed to Kirsten
Cameron the travel agent was fantastic…
Cameron the travel agent was fantastic and led me through the process of picking a great holiday, there was nothing he couldn't do.
12. april 2026
Besvarelse fra Hays Travel - Darlington
Thank you for your lovely comments i will make sure these are passes on to Cameron who booked your holiday
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.