The friendly warm welcome we received from Katie who was very efficient and helpful. We had great service and she took care of everything, Leaving us able to go home excited for our trip. Would defini... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I enquired via facebook about a holiday Hays had posted and within about 30 minutes (if not less) it was all booked and sorted! I spoke to Owen who was so efficient and helpful, I would definitely boo... Se mere
Virksomheden har svaret
Cameron was fantastic he saved our cruise. Due to a mishap on the way to the airport we missed our flight for the cruise. Explained what had happened to Cameron and then he weaved the Hays magic. With... Se mere
Virksomheden har svaret
As always the staff at Hays travel are helpful, polite and have great knowledge which makes booking with them a pleasure. Today Sam not only helped book our next trip she also gave some very useful in... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
40 High Row, DL3 7QW, Darlington, Storbritannien
- 01325 609021
4,9
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Dropped in about a query. Booked there & then
Went in to enquire about Rome. Amy listened to where we wanted to fly from & where to stay. She looked into the types of hotels available, gave us 3 choices pricing each & we booked there & then. Fab efficient service. Thank you
10. august 2026
Besvarelse fra Hays Travel - Darlington
Thank you so much for your kind feed back :) We are so happy to hear you got booked up for Rome. Look forward to seeing you in the future. Thanks! :)
Friendly helpful staff
Friendly helpful staff. Really go the extra mile to make sure you get a good holiday for a great price
28. juli 2026
Besvarelse fra Hays Travel - Darlington
Thank you for the amazing feedback!
Besvarelse fra Hays Travel - Darlington
thankyou for the lovely review! Team Darlington Centre
Very pleasant staff
Very pleasant staff , Sophie looked into our needs and we very happy with the experience always good
10. august 2026
Besvarelse fra Hays Travel - Darlington
Thankyou for taking the time to leave Sophie a review! We appreciate your feedback! Thanks, Team Darlington
Besvarelse fra Hays Travel - Darlington
Thankyou for taking the time to leave a review! Team Darlington Centre
Big birthday cruise
Big birthday cruise. Danielle was so helpful when we were looking to make a booking for a future cruise explaining everything that was on offer. We got a great price and a brilliant cruise can't wait.
The staff always greet you with a smile 😃 excellent customer service 👏
11. august 2026
Besvarelse fra Hays Travel - Darlington
Thank you so much for your lovely feedback :D It was an absolute pleasure to book your cruise, What a fab way to celebrate a special birthday. Look forward to seeing you in the future
Thanks Dannielle :) X
Always had a great experience
Always had a great experience, amazing as they show us where we are and help with planning on what we’d like to see and best ways to do this -recommend 100%
9. august 2026
Besvarelse fra Hays Travel - Darlington
Thankyou so much for taking the time to leave such a lovely review! It was a pleasure to get you booked! Thanks, Kirsten & Team Darlington
Walked in with an idea where we wanted…
Walked in with an idea where we wanted to go. Your team member pulled it out of the hat. Excellent service and fast.
10. august 2026
Besvarelse fra Hays Travel - Darlington
Thankyou for leaving these lovely comments, it is much appreciated!
Always use hays travel…Owen listened to…
Always use hays travel…Owen listened to what we wanted and found exactly what we needed…probably better than our expectations…would definitely recommend
3. august 2026
Besvarelse fra Hays Travel - Darlington
Thankyou for leaving these lovely comments, I will make sure these get passed over to Owen :)
Realy helpfull kirsten was great
9. august 2026
Besvarelse fra Hays Travel - Darlington
Thankyou for taking the time to leave such a lovely review!
Lots of effort put in by Kirsten to…
Lots of effort put in by Kirsten to find the right holiday for us and was successful
7. august 2026
Besvarelse fra Hays Travel - Darlington
Thankyou so much for taking the time to leave such a lovely review. It was a pleasure getting you booked up again! Thanks, Kirsten & Team Darlington
Sam made us feel at ease and she…
Sam made us feel at ease and she listened to everything we wanted. We came away with a better holiday than we could have hoped for.
7. august 2026
Besvarelse fra Hays Travel - Darlington
Thank you for the lovely feedback!
I always get the best from the staff.
I always get the best from the staff.
I have been going to Hays Travel for many years now
as I fly to the USA all the time.
THEY DO A GOOD JOB.
7. august 2026
Besvarelse fra Hays Travel - Darlington
Thank you for the amazing feedback and hope to see you again!
Great service
The advisor was knowledgeable and efficient. She was also friendly and very helpful in answering all our questions. The booking process was seemless.
5. august 2026
Besvarelse fra Hays Travel - Darlington
Thank you for taking the time to leave us a review and for your lovely comments they are much appreciated
Owen :)
Katie went the extra mile to source our…
Katie went the extra mile to source our holiday. Nothimg was too much trouble. Katie was very professional and knowledgable.
29. juli 2026
Besvarelse fra Hays Travel - Darlington
Thank you for taking the time to leave us a review and for your wonderful comments! I will pass them along to Katie for you
Owen :)
Katie was very good with us
Katie was very good with us
We wanted first to go to Sidari for a week then changed our mjnds and decided to go to Benidorm for 4 nights. Katie was brilliant
4. august 2026
Besvarelse fra Hays Travel - Darlington
Thank you so much for taking the time to leave me a lovely review, it was a pleasure booking your holiday :)
Thanks, Katie
Customer service from Owen at…
Customer service from Owen at Darlington was excellent.
This is the 3rd holiday I've booked with Hays in 2 years.
We are very happy
2. august 2026
Besvarelse fra Hays Travel - Darlington
Thankyou for taking the time to leave a review and for choosing us again to book your holidays! Thanks, Owen & Team Darlington
Katie in Darlington Town Centre who…
Katie in Darlington Town Centre who sorted our holiday was fantastic, kept in touch and guided us all the way, very helpful
2. august 2026
Besvarelse fra Hays Travel - Darlington
Thankyou for taking the time to leave a review, we are so glad we managed to get you sorted :) thanks, Katie & Team Darlington Centre
Fantastic service.
We are so impressed with Owen our travel agent, he went above and beyond to help us plan our trip to America.
Nothing was too much trouble & he was so accommodating, helpful & informative throughout.
We truly appreciate his dedication to support us, we are really looking forward to our trip in September.
22. juli 2026
Besvarelse fra Hays Travel - Darlington
Thank you so much for taking the time to leave me a review and for your lovely comments!! It was a pleasure to help you get booked for your America trip and i hope you have a wonderful time
Owen :)
Helpful staff
A special thank to chloe for helping me book another holiday,,,and a thanks to all the staff in darlington high row branch
24. juli 2026
Besvarelse fra Hays Travel - Darlington
Thank you so much for the lovely review! It is greatly appreciated and I will let Chloe know :)
Thanks, Katie
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