Sonia the manager dealt with our holiday request. She made sure what we were looking to do, she was able to put it all together. Good job done sonia and we are both looking forward to this special h... Se mere
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Se, hvad kunderne siger
Had a pleasant time booking my holiday with Katie. She had a very friendly approach and handled a large group booking very well. Katie has also ensured that my food allergies have been passed on to M... Se mere
Virksomheden har svaret
There are two lovely ladies Coventry branch Chloe and Rachel. Their knowledge was amazing. Made us feel comfortable booking our Australia trip. Gave us lots of tips on where to visit when get there f... Se mere
Virksomheden har svaret
Exceptional service for the second time this year. If other assistants are available to help out they do which obviously speeds the process up. Called in for a brochure left with a booked holiday.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
4 Smithford Way, CV1 1FX, Coventry, Storbritannien
- 02476993855
4,9
Fremragende
582 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quick and easy to book
3. januar 2026
Besvarelse fra Hays Travel - Coventry
Thank you Alan for your lovely feedback :)
Katie was very helpful and made the…
Katie was very helpful and made the booking process really easy
2. januar 2026
Besvarelse fra Hays Travel - Coventry
Thank you so much for your lovely feedback :)
Besvarelse fra Hays Travel - Coventry
Thanks so much for your lovely feedback :)
Katie from coventry branch of Hayes…
Katie from coventry branch of Hayes travel was very professional, efficient and helpful in choosing my City Break to Rome. She was patient in helping me to decide my holiday need. She made me less anxious when booking this trip with her nice manner.
Thank you for a pleasant experience.
31. december 2025
Besvarelse fra Hays Travel - Coventry
Thank you so much for your lovely feedback Kulwant, it is always a pleasure booking your holidays. Katie :)
Chloe sonia 10 out of 10
Chloe sonia, really good team.And very experience , gave us everything value for money
19. december 2025
Besvarelse fra Hays Travel - Coventry
Thank you for your lovely feedback Mark :)
Besvarelse fra Hays Travel - Coventry
Thank your for your kind words, we appreciate this!
Besvarelse fra Hays Travel - Coventry
Thank you for your kind words, we really appreciate this.
Such a pleasant and helpful crew at…
Such a pleasant and helpful crew at Coventry store. So much patience and nothing too much trouble!
22. november 2025
Besvarelse fra Hays Travel - Coventry
Thank you for your lovely feedback, we really appreciate this!
Professional, knowledgeable and pleasant
Exceptional service for the second time this year. If other assistants are available to help out they do which obviously speeds the process up.
Called in for a brochure left with a booked holiday. Chloe worked tirelessly on our behalf along with help from another advisor ( at the next desk)
Would definitely recommend.
22. november 2025
Besvarelse fra Hays Travel - Coventry
Thank you so much for your lovely feedback :)
Great holidays when booking with Hays
Always book our holidays with Hays travel because the staff are always friendly and very good at there job. Wouldn't go anywhere else now 10/10.
23. november 2025
Besvarelse fra Hays Travel - Coventry
Thank you for your lovely feedback :)
Impressive friendly and efficient customer service.…
We were impressed by the friendly and efficient staff who booked our holiday. And when we found the tour operator had made a mistake the Hays staff quickly resolved the issue. Having booked with this Hays centre before it was great to find their customer care has remained at such an excellent level.
22. november 2025
Besvarelse fra Hays Travel - Coventry
Thank you for your lovely feedback :)
Staff were very helpful and friendly
19. november 2025
Besvarelse fra Hays Travel - Coventry
Thank you for your lovely feedback Michael :)
Booked a cruise in the Coventry store
Booked a cruise in the Coventry store. Katie and Sonia dealt with the booking which had some challenges, and they were both extremely helpful and very pleasant.
18. november 2025
Besvarelse fra Hays Travel - Coventry
Thank you for your amazing feedback, we will pass this on to Sonia and Katie!
Sofia was polite and professional
Sofia was polite and professional. Asked what we required and talked through our options . Very pleased 😀
17. november 2025
Besvarelse fra Hays Travel - Coventry
Thank you for your kind words!
Lots of questions and combinations were…
Lots of questions and combinations were asked. All details were fully explored and a positive result came from it. Helpful
14. november 2025
Besvarelse fra Hays Travel - Coventry
Thank you for your feedback :)
Sonia that helped me with the booking…
Sonia that helped me with the booking was superb highly recommend her , only issue is my name is Kathleen and you keep calling me Laura
2. november 2025
Besvarelse fra Hays Travel - Coventry
Thank you for your lovely feedback Kathleen :)
Besvarelse fra Hays Travel - Coventry
Thank you for your lovely feedback Susan :)
Our overall experience in sourcing our Thailand vacation. our…
Our overall experience in sourcing our holiday was excellent.
Sonia one of the staff couldn’t have been more helpful and friendly.
She helped us sort out every aspect of the hotel and location. As we were previously very undecided as to what we really wanted.
Many thanks.
5. november 2025
Besvarelse fra Hays Travel - Coventry
Thank you for your lovely feedback, it is really appreciated and will be passed onto Sonia :)
Find the staff very helpful and…
Find the staff very helpful and friendly , never feel rushed , will always take the time to answer questions you may have ! Have booked with them a few times and would always go back to them .
28. oktober 2025
Besvarelse fra Hays Travel - Coventry
Thank you for your lovely feedback :)
I knew Rachel from past bookings
I knew Rachel from past bookings, very professional at her job
30. oktober 2025
Besvarelse fra Hays Travel - Coventry
Thank you for your lovely feedback :)
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