Susan at the Cockerton branch Darlington helped us with our holiday - made it easy to understand, nothing was to much bother - saved us money on the airport parking. Whats not to like. Thanks
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
A warm welcome was followed by a really helpful conversation on our idea of a package holiday to Malta. Our holiday specialist took note of the kind of holiday we like and our budget. She presented us... Se mere
Virksomheden har svaret
The travel agent (Sue) went above and beyond trying to find the closest package we found on line and explained why it was not available with Hays and an online quote may not be available or changes m... Se mere
Virksomheden har svaret
Staff are very knowledgeable, listen to what we ask for and provide options for flights and accommodation. We book assisted support and car parking so can relax knowing these are done. We organise spe... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
2 The Green, DL3 9EH, Cockerton, Storbritannien
- 01325 486131
4,9
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fantastic service from start to finish…
Fantastic service from start to finish would highly recommend them
2. februar 2026
Besvarelse fra Hays Travel - Cockerton
Thank you for taking the time to leave such a lovely review, so happy I could get you booked to Prague! Hope you have an amazing time :) Evie
Very welcoming
Very welcoming, Sue listened to our requests and we felt comfortable that she would carry out our cruise booking perfectly, which she did.
1. februar 2026
Besvarelse fra Hays Travel - Cockerton
Thank you so much for your kind words. It was a pleasure helping you book your cruise! Im sure you will have a wonderful time and everything will go smoothly. I look forward to hearing all about it on your return. Thank you again for booking with us, Sue
Fly from Teeside
My wish to travel from Teeside to anywhere for a weeks holiday made for a rather open search. Your rep clearly listened to my requirements as an elderly lady and really went into detail to find what I wanted. Very patient a service from your company I have come to accept.
30. januar 2026
Besvarelse fra Hays Travel - Cockerton
Thanks for reviewing the service you received. It was my pleasure to help you book your holiday to Turkey, I'm so pleased I could find you what you wanted and flying from Teesside too! :)
The young lady sue was very helpful and…
The young lady sue was very helpful and helped me greatly with my holiday much appreciated I will be back soon many thanks David Lennox
24. januar 2026
Besvarelse fra Hays Travel - Cockerton
Thank you so much for your kind words. It was a pleasure booking your trip to Morocco. Thank you again for booking with us, Sue
Besvarelse fra Hays Travel - Cockerton
Hi Thank you for leaving such a lovely review. I'm so excited for you all for this special Tour. Many Thanks Vicki :)
The consultant was pleasant
The consultant was pleasant, well informed and interacted well with my wife and l
22. januar 2026
Besvarelse fra Hays Travel - Cockerton
Hi Robert,
Thank you for your lovely review, we hope you have the most fantastic holiday :)
We always book with hays at cockerton…
We always book with hays at cockerton darlington because we get good friendly helpful service from all of the staff who really do try to get the right holiday for you.
30. januar 2026
Besvarelse fra Hays Travel - Cockerton
Thank you for taking the time to leave a review. We appreciate you continuing to book your cruises with us at Hays Travel Cockerton, always a pleasure!
Very helpful comparing prices leading…
Very helpful comparing prices leading to a good. saving .
22. januar 2026
Besvarelse fra Hays Travel - Cockerton
Hi Mrs Thompson thank you so much for taking the time to leave me such positive feedback and i hope you both have a lovey holiday in Croatia, Many Thanks Vicki :)
Friendly local travel agent.
Friendly, local travel agent, very helpful and happy to look at a number of different options. They took loads of time sorting out the perfect flights for us and put a package together which suited us much more than a ready made package. Would highly recommend.
23. januar 2026
Besvarelse fra Hays Travel - Cockerton
Thank you for taking the time to leave such a kind review. We very much hope you enjoy your trip. It does sound amazing!!
Amazing service from Katie she listened…
Amazing service from Katie she listened to everything we wanted from our holiday and advised us on what hotel would be best for us and got us an amazing deal x
21. januar 2026
Besvarelse fra Hays Travel - Cockerton
Thanks for your kind words , so pleased your happy with our service provided. Thanks Katie :)
Besvarelse fra Hays Travel - Cockerton
We're happy to hear that you had such a positive experience with our service. Thank you for recommending us; we appreciate it.
Hays Travel
Evie sorted us out quickly with exactly…
Evie sorted us out quickly with exactly what we were looking for.We would,nt go anywhere else. Thankyou
27. januar 2026
Besvarelse fra Hays Travel - Cockerton
Thank you for always booking with us, we hope you have the most amazing time away :) Evie x
Great service
Great service Jessica was very professional and helped us in every way possible
20. januar 2026
Besvarelse fra Hays Travel - Cockerton
Hi Andrew,
Thank you for your lovely review, I hope you both have the most fantastic cruise & holiday. Many thanks again - Jessica :)
Excellent once again
I deal with Sue haigh at the Cockerton branch in Darlington year on year and she’s amazing - knows exactly what me and my kids need and it’s never a stress or worry - she just cracks on and sorts everything seamlessly for us.
27. januar 2026
Besvarelse fra Hays Travel - Cockerton
Thank you for such a lovely review! We are so pleased you continue to book your holidays with us here and are always happy to help. We hope you and your family have an amazing time in Majorca this summer!
I seen a holiday on Facebook
I seen a holiday on Facebook and I went into the shop to ask about it. And to asking the could sort out a different date and if they could upgrade to bed and breakfast. Which they have. And now I have a special anniversary present for my wife and I 30th anniversary. So please. And now looking forward to our special day.
20. januar 2026
Besvarelse fra Hays Travel - Cockerton
Thank you for your lovely review! I'm so happy we could help make your 30th anniversary trip extra special. Hope you both have an amazing time! Thanks Vicki :)
They really helped me to try and get…
They really helped me to try and get the price possible and to get me on the same flight as the rest of my family. Nothing to fault.
25. januar 2026
Besvarelse fra Hays Travel - Cockerton
We are so happy you had a great experience with our branch, we hope you have the most amazing time away :) Evie
Very helpful in helping me plan a trip
Very helpful in helping me plan a trip. Great communication and very quick responses.
18. januar 2026
Besvarelse fra Hays Travel - Cockerton
Thank you for taking the time to leave such a kind review and we hope you enjoy your holiday.
Rebooking
Very helpful when I went in to rebook a holiday.
I do feel more confident when I book at Hayes Travel especially when I’m a solo traveller.
Each step of my journey is clearly indicated out .
It’s important to have a number to ring if I have any concerns.
25. januar 2026
Besvarelse fra Hays Travel - Cockerton
Thanks for taking the time to leave a review! We are always happy to help you book your holidays - have a fab time in Tenerife!
Helpful and friendly
Helpful and friendly. Keen to tailor the trip to what was important to me. Thanks Kati!
24. januar 2026
Besvarelse fra Hays Travel - Cockerton
Thank you for reviewing the service you received, I'm glad I could help you book your family trip to Prague - hope you all have a great time :)
Excellent service
Jen was polite and thoughtful , she efficiently booked our holiday and confirmed the arrangements with a follow up phone call and and email .
24. januar 2026
Besvarelse fra Hays Travel - Cockerton
Thanks so much we appreciate your kind words! We're so glad to hear that your holiday booking was handled efficiently and thoughtfully, happy to help.
Hays Travel
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.