David was very helpful using his expertise to help us book our holiday. It makes it so much easier to have everything done for us.
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very very helpful staff, Pete came across as efficient, knowledgeable and very patient. He went above and beyond to find us the right holiday.
Virksomheden har svaret
This time I spoke to Charlotte. Previously have spoken to David, Josh and Peter. All four have been really friendly, interested and helpful.
Virksomheden har svaret
I haven't been into a travel agent for years, this experience was so good that I will now book holidays this way. Charlotte immediately understood my very specific requirements and came up with suitab... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
159 High Street, GL50 1DF, Cheltenham, Storbritannien
- 01242808481
4,9
Fremragende
629 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good Salesman
Salesman listened and took the time to find what we wanted. Received an excellent service.
14. februar 2026
Besvarelse fra Hays Travel - Cheltenham
Thank you for your lovely feedback :-) We are glad you had a great experience with us
Excellent service friendly…
Excellent service friendly knowledgeable staff. Would definitely use the company again.
13. februar 2026
Besvarelse fra Hays Travel - Cheltenham
Thank you for your lovely feedback :-) We are glad you had a great experience with us
The staff were helpful
The staff were helpful, consistent and kind. We went with no plan and they helped organise. We had a wish list and they fulfilled it excellently. when we came back wanting more choices. Charlotte politely looked again and came back with 2 wonderful choices. one of which we then booked. Brilliant.
3. februar 2026
Besvarelse fra Hays Travel - Cheltenham
Thank you for your lovely feedback :-) We are glad you had a great experience with us
Young josh from Cheltenham branch … wr
Young josh from Cheltenham branch was excellent would definitely come to you again
3. februar 2026
Besvarelse fra Hays Travel - Cheltenham
Thank you so much for your review :-) I hope you have a wonderful time!
Charlotte was very efficient and…
Charlotte was very efficient and methodical.
Great customer service
8. februar 2026
Besvarelse fra Hays Travel - Cheltenham
Thank you for your lovely feedback :-) We are glad you had a great experience with us
Peter was great to deal with
Peter was great to deal with. Although I messed him around with our dates, he remained helpful and friendly throughout the process.
2. februar 2026
Besvarelse fra Hays Travel - Cheltenham
Thank you for your lovely feedback :-) We are glad you had a great experience with us
Great customer service
Great customer service, we had quite a tick list for our short break but the lady managed to get us a good deal .
Excellent service will be back .
5. februar 2026
Besvarelse fra Hays Travel - Cheltenham
Thank you so much for your kind words! :-)
As always the staff are very helpful…
As always the staff are very helpful and friendly nothing is to much trouble
29. januar 2026
Besvarelse fra Hays Travel - Cheltenham
Thank you for your feedback :)
I wanted to book a return flight only
I wanted to book a return flight to Jersey and Lindsay sorted that for me and also gave me a quote for a flight to Calgary.
26. januar 2026
Besvarelse fra Hays Travel - Cheltenham
Thank you for your feedback, it was a pleasure :)
Found the perfect holiday against the odds
Found the right hotel, in the right place at the right price.
26. januar 2026
Besvarelse fra Hays Travel - Cheltenham
Thank you for your lovely comments! It was a pleasure to book your trip away :-)
Great customer service
Great customer service, every effort made to try to meet my requirements
24. januar 2026
Besvarelse fra Hays Travel - Cheltenham
Thank you for your feedback :) it was a pleasure. i hope the wedding is perfect.- Lindsay
Joshua the young lad who served me was…
Joshua the young lad who served me was polite very obliging wheni asked him to change screens. A pleasure to talk to and extremely kind. He is an assest to your company.
25. januar 2026
Besvarelse fra Hays Travel - Cheltenham
Thank you so much for your kind word! It was an absolute pleasure to book your holiday :-)
We were helped by the store manager who…
We were helped by the store manager who couldn't do enough to ensure we left happy with what we booked.
18. januar 2026
Hays travel,was so conscientious and…
Hays travel,was so conscientious and helpful with booking our precious holiday. Peter Holgate paid great attention to,detail . This means so much. The whole team are excellent on more than one occasion.We feel safe and secure in their hands.
17. januar 2026
Uopfordret anmeldelse
Besvarelse fra Hays Travel - Cheltenham
Thank you for your lovely comments! :-) - Team Cheltenham
Besvarelse fra Hays Travel - Cheltenham
Thank you for your kind words! :-) - Team Cheltenham
Besvarelse fra Hays Travel - Cheltenham
Thank you for your lovely feed back :-)
Great service
Great service. Friendly and helpful staff who looked at all available options.
11. januar 2026
Besvarelse fra Hays Travel - Cheltenham
Thank you for your lovely feed back :-)
From the time I walked in to enquire…
From the time I walked in to enquire about our holiday Peter was fully engaged with helping us out , he kept in contact with us without being pushy while thought through the Deal.
Highly recommend Hayes and Peter in Cheltenham.
16. januar 2026
Besvarelse fra Hays Travel - Cheltenham
Thanks Adrian, really appreciate your kind words. All the very best Peter
Was relieved how easy Ashleigh sorted…
Was relieved how easy Ashleigh sorted out exactly the trip I required, everything was explained and I was satisfied.
15. januar 2026
Besvarelse fra Hays Travel - Cheltenham
Thank you for your kind words!! Have a great time :-) - Team Cheltenham
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