Trinity that works in the Chelmsford office is amazing, she helped us last year with our cruise, she was so helpful we booked again this year with her, there wasn't anything she wouldn't do for us,... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
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Se, hvad kunderne siger
Marney was incredibly helpful over our 2 visits. We went in not really knowing where we wanted to go. Her excellent knowledge about the different locations resulted in us booking a holiday in Italy. N... Se mere
Virksomheden har svaret
Our experience was made great by Evita. It was mostly your travel consultant, EVITA. I had spoken to her three times prior to actually booking. A solo trip to Australia is completely out of my co... Se mere
Virksomheden har svaret
The young girl helped me set up my Ryanair website and was so helpful and a very happy member of staff, I will recommend Hays Travel to all my friends
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
19-20 High Chelmer, CM1 1XL, Chelmsford, Storbritannien
- 01245801314
4,9
Fremragende
994 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The young lady I dealt with in the…
The young lady I dealt with in the office who was booking my holiday was very knowledgeable very kind and very down to earth she knew exactly what she was doing excellent work
1. april 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Fantastic service
Fantastic service, able to book the holiday we wanted with ease and best service. Payment easy and straightforward and all documents received as promised. Thank you so much for this. Plus am already popping spending money onto my Hays card to have my spending money reqdy for ease of payment when I get there.
30. marts 2026
Besvarelse fra Hays Travel - Chelmsford
Thank you for your kind review it is always a pleasure to book your holidays.
Hays Travel Chelmsford
We always use Hays in Chelmsford
We always use Hays in Chelmsford
Helpful knowledgeable friendly staff
30. marts 2026
Besvarelse fra Hays Travel - Chelmsford
Thank you for your kind reply it is always a pleasure to get your holidays book.
Trinity
The Asian lady in High Chelmer shopping…
The Asian lady in High Chelmer shopping centre Chelmsford selling the euro currency, really had me over charging me £3.99 for buy back which was not offered and not needed, and gave me yhe worst rate of 1. 05, also not explained at time of purchase. It wasnt till i left the shop i looked at the reciept to see what awful rate and deal i had been given without explaining to me. How many others are being conned like this. She must be on a great commission bonus in that shop. Its a shame as the holiday sales girls are first class, but now we are put off using this shop again due to the currency lady. I fid email and complain but heard nothing back at all which was dissapointing
5. november 2025
Uopfordret anmeldelse
Besvarelse fra Hays Travel - Chelmsford
Good Afternoon Andrew,
We are sorry to hear any inconvenience that occurred in store. We have not received any complaint from yourself. Please could we ask you to re send this complaint to chelmsfordhighstreet@hays-travel.co.uk so we can get a manager to look into this for you.
Hays Travel Chelmsford
Jo was very helpful when booking our…
Jo was very helpful when booking our holiday, she was very friendly and we felt very relaxed as she was not pushy either.
29. marts 2026
Besvarelse fra Hays Travel - Chelmsford
Thank you for your kind words, it was a pleasure to book your holiday for you .. jo
Every time I book at Hays Travel in…
Every time I book at Hays Travel in Chelmsford I get excellent service. The staff are always friendly and explain things well. Thank you from a very nervous traveller.
16. marts 2026
Besvarelse fra Hays Travel - Chelmsford
Thank you for your kind review it was a pleasure booking your holiday.
Trinity
Julia was super helpful and made the…
Julia was super helpful and made the whole process really easy. She made great suggestions and was very professional
19. marts 2026
Besvarelse fra Hays Travel - Chelmsford
Thank you for booking with me . I hope you have a Magical time . xx
Holiday to Lanzarote
Very professional young lady we have booked with Hayes before and are always pleased with the service they provide.
10. marts 2026
Besvarelse fra Hays Travel - Chelmsford
Good Afternoon,
Thank you so much for your lovely review!
Kind Regards,
Evita
Victoria - was very helpful
Victoria was very helpful explained everything and was so informative. All staff at the Chelmsford branch are a great bunch of people.
Such a great experience.
15. marts 2026
Friendly ,helpful ,experienced staff.
Friendly ,helpful ,experienced staff.
Access to multiple companies and offers.
28. februar 2026
Besvarelse fra Hays Travel - Chelmsford
Thank you for your kind reply it was a pleasure getting your holiday booked!
Trinity
Extremely helpful with a hotel in…
Extremely helpful with a hotel in Copenhagen . Thank you.
10. marts 2026
Besvarelse fra Hays Travel - Chelmsford
Hi Lucy,
Thanks very much for your kind review!
Leah.
Michelle was very friendly....
Michelle was very friendly and straight forward to deal with.
6. marts 2026
Besvarelse fra Hays Travel - Chelmsford
Hello, Grant
Thank you for your kind Review.
Kind Regards
Michelle
Listened and taylored our holiday…
Listened and taylored our holiday exactly to our request,
3. marts 2026
Besvarelse fra Hays Travel - Chelmsford
Thank you for your kind review. It was a pleasure to see you again in store and help to book your fabulous trip to Italy.
Victoria
Friendly, professional and very Helpful
I had to visit twice over the weekend to arrange my trip later this year, with my friend from New Zealand. As I had asked for a few different options on flights, hotels and excursions. This took over 5hrs of Debbie's time. A big thank you to Debbie for her patience, Reece's recommendations on Hotels and excursions. Both of them were very helpful and informative, with suggestions and recommendations. Even though this took a very long time, to plan and execute. I never once felt rushed, or pressured into making a booking. Looking forward to our trip later this year. Thank you again Debbie and Reece for all your help.
28. februar 2026
Evita was a very welcoming and helpful…
Evita was a very welcoming and helpful young lady, would definitely book with her again
22. februar 2026
Besvarelse fra Hays Travel - Chelmsford
Good Afternoon Mr Jackson,
Thank you so much for your lovely review!
Kind Regards,
Evita
Good afternoon to all in hays travel . thanks to leah and brooke for help me to get a good deal on a trip to the ROYAL EDINBURGH military tattoo . All the staff are good and friendly .
Good afternoon to all in hays travel good staff and a good service . I will keep booking my holidays with hays travel .thanks to leah and brooke for there help on my trip the royal edinburgh military tattoo in AUG26 ..KEEP UP THE GOOD WORK .. thank mr j lane
1. marts 2026
Besvarelse fra Hays Travel - Chelmsford
Johnnie,
We appreciate you taking the time to share your positive experience with us. We're so happy to hear that we could provided good service, and we look forward to helping you book future holidays.
Thank you,
Brooke and Leah
helpful and efficient service
1. marts 2026
as usual the staff were very helpful…and knowledgeable
as usual the staff were very helpful and knowledgeable
25. februar 2026
Besvarelse fra Hays Travel - Chelmsford
Thank you for taking the time to leave me a review, it is always a pleasure to see you both in store and help to get your holidays booked.
Victoria
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