Dropped in recently with mum to get another price for 1st time cruise. We hadn't a clue however, Geraldine was so lovely explaining everything and our options. So we went with Hays in the end, thank... Se mere
Virksomheden har svaret
Lokation
Skift lokationCastle Court Shopping Centre, Royal Avenue, BT1 1DD Castle Court, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Made to feel welcomed the second we walked in. The process was tailored to us to suit our needs with no fuss. Very helpful and felt at ease booking our holiday. The girl that sorted us is amazing at w... Se mere
Virksomheden har svaret
This company is always very helpful and always go above and beyond to get us the perfect holiday. Booking process is smooth and staff are very helpful.
Virksomheden har svaret
Hays Castlecourt , booked our holiday with Maria excellent customer service. Would highly recommend, she has so much patience and was very helpful
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
Castle Court Shopping Centre, Royal Avenue, BT1 1DD, Castle Court, Storbritannien
- 02892290223
5,0
Fremragende
1 t anmeldelser
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From the store we booked it in with…
From the store we booked it in with Maria was first class
20. august 2026
Besvarelse fra Hays Travel - Castle Court
Peter,
We are so happy to hear about your excellent experience with us. We appreciate you sharing your positive feedback!
Kind Regards
Hays Travel Castle Court
Besvarelse fra Hays Travel - Castle Court
Elizabeth McClean,
Thank you for your kind words! We are so pleased to hear that our team was very helpful and provided you with a positive experience.
Kind Regards
Hays Travel Castle Court
Hays Castlecourt
Hays Castlecourt , booked our holiday with Maria excellent customer service. Would highly recommend, she has so much patience and was very helpful
24. august 2026
Besvarelse fra Hays Travel - Castle Court
Roisin,
Thank you for your fantastic feedback! We are so pleased to hear that our team member was a great help and made your booking experience enjoyable. We look forward to helping you again.
Kind Regards
Hays Travel Castle Court
Besvarelse fra Hays Travel - Castle Court
Marie Rogan,
Thank you for sharing your positive experience. We are so pleased to hear that you found our team to be helpful and friendly. We appreciate your kind words!
Kind Regards
Hays Travel Castle Court
Was very helpful and understood my…
Was very helpful and understood my needs. Have always had good service
5. august 2026
Besvarelse fra Hays Travel - Castle Court
Eileen,
Thank you so much for your wonderful 5-star review! We are so pleased to hear that we were very helpful and understood your needs. We always strive to provide excellent service.
Kind Regards
Hays Travel Castle Court
Everything good from start to finish.
16. august 2026
Besvarelse fra Hays Travel - Castle Court
David ,
Thank you so much for your wonderful feedback. We are delighted to hear that you had such a positive experience with us.
Kind Regards
Hays Travel Castle Court
Cruise holiday booked :-)
Dropped in recently with mum to get another price for 1st time cruise. We hadn't a clue however, Geraldine was so lovely explaining everything and our options. So we went with Hays in the end, thanks for your help Geraldine :-)
17. august 2026
Besvarelse fra Hays Travel - Castle Court
Ciaran,
Thank you for your wonderful review! We are so pleased to hear that our team was able to provide such a helpful and informative experience for your first cruise. We hope you have a fantastic trip!
Kind Regards
Hays Travel Castle Court
This company is always very helpful and…
This company is always very helpful and always go above and beyond to get us the perfect holiday. Booking process is smooth and staff are very helpful.
19. august 2026
Besvarelse fra Hays Travel - Castle Court
Deirdre Moylan,
Thank you so much for your wonderful 5-star review! We are so pleased to hear that you find our team helpful and our booking process smooth. We always strive to go above and beyond for our customers.
Kind Regards
Hays Travel Castle Court
Made to feel welcomed the second we…
Made to feel welcomed the second we walked in. The process was tailored to us to suit our needs with no fuss. Very helpful and felt at ease booking our holiday. The girl that sorted us is amazing at what she does and I would recommend going to her to anyone. Il be there again to book.
21. august 2026
Besvarelse fra Hays Travel - Castle Court
Lara,
Thank you for your wonderful feedback! We are so pleased to hear that you felt welcomed and at ease, and that the process was tailored to your needs. We look forward to seeing you again soon.
Kind Regards
Hays Travel Castle Court
The service was exceptional maria was…
The service was exceptional maria was so friendly and professional and made the whole process easy for us
23. august 2026
Besvarelse fra Hays Travel - Castle Court
Evelyn Green,
Thank you for your wonderful 5-star review! We are so pleased to hear that our colleague provided such friendly and professional service, making your experience an easy one.
Kind Regards
Hays Travel Castle Court
Besvarelse fra Hays Travel - Castle Court
Christine,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our service to be nice and very helpful. We truly appreciate your kind comments.
Kind Regards
Hays Travel Castle Court
Brilliant
I tortured poor Josh so many times and he was very patient and helped me so much would definitely recommend lol
11. august 2026
Besvarelse fra Hays Travel - Castle Court
erin,
Thank you for your wonderful review! We are so pleased to hear that our colleague was very patient and helpful, making your experience with us so positive.
Kind Regards
Hays Travel
Siobhan
Booking made easy as usual… cannot…
Booking made easy as usual… cannot complain about the standards of hays travel.
Megan (castle court) made the whole process so smooth and easy.
17. august 2026
Besvarelse fra Hays Travel - Castle Court
Hi Louise,
Thank you for your wonderful feedback!
We are so pleased to hear that the booking process was smooth and easy for you and we hope you have a fantastic trip!
Kind Regards
Hays Travel Castle Court
We always book with hays because the…
We always book with hays because the staff are ever so friendly and very helpful 👍🏻
16. august 2026
Besvarelse fra Hays Travel - Castle Court
Thank you for your wonderful feedback, Stephen! We are so pleased to hear that our staff are friendly and helpful, and we truly appreciate your continued loyalty.
Kind Regards
Hays Travel Castle Court - Megan
Besvarelse fra Hays Travel - Castle Court
Hi Paul,
Thank you very much for your kind review. We hope you have a lovely trip.
Kind regards,
Hays Travel Castle Court - Megan
The travel agent we booked with went…
The travel agent we booked with went above & beyond very professional potile helpful & lots of knowledgeable on the trip we wanted to book, lovely to experience such good customer service 🌟
14. august 2026
Besvarelse fra Hays Travel - Castle Court
Ssingleton Mo,
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with our travel agent. It's fantastic to know that their professionalism and knowledge made your booking experience so enjoyable. We always strive to provide excellent customer service.
Kind Regards
Hays Travel Castle Court
I have always booked with Hays travel…
I have always booked with Hays travel because they're very efficient and professional in the way they handle things for your holiday
12. august 2026
Besvarelse fra Hays Travel - Castle Court
Kieran,
Thank you for your wonderful feedback! We are so pleased to hear that you always choose us because of our efficient and professional service in handling your holiday arrangements.
Kind Regards
Hays Travel Castle Court
Besvarelse fra Hays Travel - Castle Court
Hi Sarah,
Thank you for your 5-star review. Your kind words are greatly appreciated and we hope you have a fantastic trip!
Kind Regards
Hays Travel Castle Court
Laura was extremely helpful
My friend and I were booking a cruise for a group 5Oh holiday next year. Laura was extremely helpful and friendly . She explained everything in detail. My friend and I will both require assistance on the cruise and Laura ensured it was noted on our booking and what it entailed. We are traveling as a group of 4 , Laura managed to get us two balcony rooms beside each other ,My friend and I were both very happy with our experience as we had been to another travel agent previously for a 2nd quote and they were not as helpful or friendly. Laura was very knowledgeable and was able to answer all our questions.She has given us her contact details if we require any further assistance. The overall experience was seamless. Thank you Laura
7. august 2026
Besvarelse fra Hays Travel - Castle Court
Hi Seaneen,
Thank you for sharing your wonderful experience! We are so pleased to hear that you received such helpful and friendly service. We truly appreciate your kind words and we hope you all have an amazing time on your cruise!
Kind Regards
Hays Travel Castle Court
Friendly and professional I rang s…
I rang to make a deposit on a Rory's travel trip and the guy I spoke to couldn't have been more helpful.
6. august 2026
Besvarelse fra Hays Travel - Castle Court
We're so happy to hear that our team provided such helpful service for your Rory's travel trip deposit! We appreciate your kind words.
Kind Regards
Laura - Hays Travel Castlecourt
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