Caroline did an amazing job. We are a group of 8 with different needs and requirements. Nothing was too much trouble for her and she researched alot to get us the right holiday.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I’ve used Caroline for nearly 30 years to book all my holidays, and I wouldn’t use any one else, very helpful, does an amazing job 👍🏻
Caroline responded quickly to our holiday request. She gave us 4 different options for the hotel we chose. She gave us different flight times, prices , dates & durations. After we made our choice she... Se mere
Virksomheden har svaret
25th Wedding anniversary holiday. I contacted Caroline by email with our special holiday requirements and it was booked within minutes with a couple of emails to confirm fine details and a quick and e... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
Personal Travel Consultant Caroline Metcalf, DH7, Burnhope, Storbritannien
- 01207 762006
4,9
Fremragende
257 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Brilliant Service
Brilliant agent. Always taking the time to find us the perfect holidays
6. december 2024
Besvarelse fra Hays Travel - Caroline Metcalf
Thanks so much Marie
Caroline always goes above and beyond…
Caroline always goes above and beyond to find the perfect holiday for any vacations and nothing is too much trouble. 5*
28. november 2024
Besvarelse fra Hays Travel - Caroline Metcalf
Thanks so much for your lovely review Danny x
Caroline is always so helpful and a…
Caroline is always so helpful and a pleasure to speak to
2. november 2024
Besvarelse fra Hays Travel - Caroline Metcalf
Thanks so much for your lovely feedback Gaynor, really appreciate it. Caroline x
Fantastic service from Caroline, friendly reliable service
Fantastic service from Caroline, always happy to help and get you the best deals 😁
19. oktober 2024
Besvarelse fra Hays Travel - Caroline Metcalf
Thanks for the lovely feedback Jane, I really appreciate it. Caroline
Carolinee was very helpful and managed…
Caroline was very helpful and managed everything we asked for. Would not hesitate to book again with her?
9. oktober 2024
Besvarelse fra Hays Travel - Caroline Metcalf
Thanks for the lovely feedback Lynn, I really appreciate it. Caroline
#1travelconsultant
Once again, Caroline has gone above and beyond to make booking the dream holiday absolutely stress free…. Would not use anyone else!!!!
21. september 2024
Besvarelse fra Hays Travel - Caroline Metcalf
Thank you for your lovely feedback Caz, really appreciate it! Caroline x
Pleasure to deal with.
Caroline was great from the word go. We gave her a basic idea of what we would like, type of accommodation,flight duration etc and she came back with 6-8 different hotels to start looking at. We settled on one but still needed to sort passports. She saved our details for us to pick up later. In the mean time we stumbled across another we liked so contacted Caroline again with this one and about an hour she had us a deal sorted. Really friendly, knowledgeable and her years and experience in the travel industry are certainly apparent.
This is the 2nd holiday Caroline has sorted for us and I will continue to go to her first in future.
30. august 2024
Besvarelse fra Hays Travel - Caroline Metcalf
Thank you Dan for your lovely feedback, I hope you have a wonderful holiday and thanks for your booking. Caroline
Besvarelse fra Hays Travel - Caroline Metcalf
Thanks so much Joanne, have a great time!
Besvarelse fra Hays Travel - Caroline Metcalf
Thanks for lovely review Amanda and thanks for your booking. Caroline
Caroline is so helpful
Caroline is so helpful, she always finds us a great holiday and reasonably priced won't go to anyone elde
17. juli 2024
Besvarelse fra Hays Travel - Caroline Metcalf
Thank you so much for the lovely feedback Pat & Dave and thanks for another booking. Have a great time! Caroline
Besvarelse fra Hays Travel - Caroline Metcalf
Thanks so much Genevene
Would recommend
Caroline is extremely helpful and professional at all times. She goes out of her way to make sure you find the holiday you want. Would definitely recommend.
26. juni 2024
Besvarelse fra Hays Travel - Caroline Metcalf
Thanks so much Kim, really appreciate it and thanks for another booking.
Caroline
Caroline was so efficient and helpful and helps us find the perfect holiday in a few hours. Amazing customer service.
21. maj 2024
Besvarelse fra Hays Travel - Caroline Metcalf
Thanks so much Dawn
Besvarelse fra Hays Travel - Caroline Metcalf
Thanks so much for the lovely review and for another booking, I really appreciate it. Caroline
Excellent 5 star service from Caroline Metcalf as always ⭐️⭐️⭐️⭐️⭐️
Caroline Metcalf always books our holidays she is so knowledgeable and goes above and beyond to find the perfect holiday. I contacted Caroline gave her an idea of what we wanted and she was straight back with some great deals for us to choose from. It was sorted and booked straight away no hassle at all. 5 star service as always thank you Caroline.
14. maj 2024
Besvarelse fra Hays Travel - Caroline Metcalf
Thank you so much for the lovely review Trudy. Caroline x
Besvarelse fra Hays Travel - Caroline Metcalf
Thanks so much for your lovely feedback Gemma, I really appreciate it. Caroline
Besvarelse fra Hays Travel - Caroline Metcalf
Thanks so much Tammy. Thanks for another booking too x
Besvarelse fra Hays Travel - Caroline Metcalf
Thanks so much Gavin
Besvarelse fra Hays Travel - Caroline Metcalf
Thank you so much for your lovely feedback Claire, really appreciate it. Caroline x
Caroline was really helpful and…
Caroline was really helpful and professional. She made the entire booking experience really easy and no pressure was applied whatsoever to make a booking. Brilliant!
16. april 2024
Besvarelse fra Hays Travel - Caroline Metcalf
Thank you so much for your lovely feedback Thomas and thanks for your booking. Caroline x
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.