I always book my own travel, but decided to go 'old school' again, and am so glad I did. Dora was my Agent and because I am time poor we did a bit thru' email. I gave her criteria and she came up with... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
As always our regular travel agent Gemma at the bury st Edmund’s. Branch booked our holidays for us as she has done for quite a few years now, even if she is not available we get fantastic service fr... Se mere
Jemma guided us through the process with great support and product knowledge going the extra mile to complete our transactions even though it went beyond her scheduled hours. Excellent service
Gemma was patient and very helpful with our requirements so much so we have booked 2 fabulous holidays with her on our visit to the bury st Edmunds branch, can’t recommend her enough.😎 G&J Hall
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
43b Cornhill bury, IP33 1DX, Bury St Edmunds, Storbritannien
- 01284606559
5,0
Fremragende
833 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Booked! From the first phone call the staff…
From the first phone call the staff have been amazing - Danielle took criteria from me and found several options. We then went to Bury branch and Lily Mae booked the holiday for us. It was stress free and we are really happy with our booking.
15. november 2025
Besvarelse fra Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Besvarelse fra Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
We had the best service from Gemma at…
We had the best service from Gemma at bury st Edmund’s branch.
She was very knowledgeable about the kind of holiday we wanted and some of the disability challenges we have.
She landed us the best cruise, with the intinary we wanted/
The best customer service, friendly and kind.
We were kept informed at every stage.
Recommendations at the highest
13. november 2025
Besvarelse fra Hays Travel - Bury St Edmunds
Thank you Rachel & Tracey for leaving a lovely review! Was really nice to meet you both :)
I spoke with Gemma she was professional…
I spoke with Gemma she was professional but very friendly and helpful.
12. november 2025
Besvarelse fra Hays Travel - Bury St Edmunds
Thank you for your lovely review!
Always helpful
Always helpful. Will always do their best to give you the best price. Wouldn't go anywhere else.
12. november 2025
Besvarelse fra Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
All my needs were met
All my needs were met and Lilli-Mae worked hard to get me an affordable deal for my family and I.
11. november 2025
Besvarelse fra Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Polite and easy to discuss
2. november 2025
Besvarelse fra Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Belinda who helped us was fantastic
9. november 2025
Besvarelse fra Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Besvarelse fra Hays Travel - Bury St Edmunds
Thank you for leaving a kind review! We hope you have a wonderful holiday!
Good service
We always get good service with Belinda and that is why we keep going back. She knows what type of holiday we are seeking.
3. november 2025
Besvarelse fra Hays Travel - Bury St Edmunds
Thank you for leaving a kind review! We hope you have a wonderful holiday!
Besvarelse fra Hays Travel - Bury St Edmunds
Thank you for leaving a kind review! We hope you have a wonderful holiday!
My experience using Hays travel for a Cunard cruise to the Norwegian fiords with Michel Roux next November 2026.
My experience using Hays travel for the first time ever last week,was excellent from Start to Finish.
Start was a cunard cruise enquiry with Cruise expert in the store -Katie.
Finish was actually booking in the store,and paying for a two cabin deposit 5 days later for a 12 night Norwegian fiords cruise with Michel Roux for next November..
I only did this because of the professional in store service I received from start to finish, many thanks, Katie, Grace and Belinda for your personal assistance in store in Bury St Edmunds.
1. november 2025
Besvarelse fra Hays Travel - Bury St Edmunds
Thank you for leaving a kind review! We hope you have a wonderful holiday!
Besvarelse fra Hays Travel - Bury St Edmunds
It was a pleasure - i'm sure you'll Disneyland Paris !
Besvarelse fra Hays Travel - Bury St Edmunds
Thank you for your kind comments
As always staff are very helpful and…
As always staff are very helpful and make booking a very streamlined and easy experience. Thankyou ladies 👍
19. oktober 2025
Besvarelse fra Hays Travel - Bury St Edmunds
Thank you for your lovely review!
Aimee was very helpful
Aimee was very helpful, listened carefully to what we were looking for and guided us through the complicated process. Aimee was very outgoing throughout.
18. oktober 2025
Besvarelse fra Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Besvarelse fra Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
BELINDA was excellent from the moment…
BELINDA was excellent from the moment we entered the shop in Bury St Edmunds, helpful from finding us a Broucher to finalising our booking making sure all the information was correct and what we needed to know.
The online service was equally good.
11. oktober 2025
Besvarelse fra Hays Travel - Bury St Edmunds
Thank you for your kind comments - hope you have a great holiday !
Gemma was extremely helpful despite…
Gemma was extremely helpful despite changing our minds and having to modify our itinerary. Such a pleasant & knowledgeable representative.
9. oktober 2025
Besvarelse fra Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Very professional and friendly service
Very professional and friendly service. Could not have been better and will definitely use them again.
7. oktober 2025
Besvarelse fra Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
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