The branch manager Jane is amazing, helpful, so understanding & has so much advice & knowledge she really needs to be given an award for promoting her store in South Glos. Bristol. Well Done Jane.... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
We All visited Kingswood outlet together. Your young Trainee [Catherin] A very pleasant young lady. Not not sure on C or K she was so lovely & helpful.She actually changed our choice of... Se mere
Virksomheden har svaret
Even though the shop was very busy, we felt the agent that helped us, was very helpful and patient and took time to find out what we wanted from the holiday and found the right deal for us. Overall... Se mere
Virksomheden har svaret
Good customer service from Jane who I’ve dealt with before. Willing to go the extra mile as booking not straightforward as it’s accessible cabin and evacuation chair. Not easy to find nowadays . Wi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
2B Kings Chase Shopping Centre, BS15 8LP, Bristol Kingswood, Storbritannien
- 01174055603
4,9
Fremragende
611 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Always booking with Hays in Kingswood…
Always booking with Hays in Kingswood has been hassle free and all the staff have been very helpful,the holidays has always been exactly what we wanted.
7. maj 2026
Besvarelse fra Hays Travel - Bristol Kingswood
Thank you for the lovely review! It's always great to see you. :) - Jane
Travel review for Staff at Hays travel shop Kingswood Bristol
My experience of booking my holiday at Hays with Amanda (at Kiingswood Bristol) is her courteous ways in how she explains everything about the holiday, Amanda is always so welcoming when you come through the door which is so important to me that first interaction is paramount from a customer's viewpoint. Service and Staff are so warm and friendly Shelley is also so welcoming too at this travel shop. Well done. I shall be back to book my holidays again and again. Rachael
6. maj 2026
Besvarelse fra Hays Travel - Bristol Kingswood
Thank you for the lovely review!! - Amanda & Shellie
The agent asked about our plans and she…
The agent asked about our plans and she came up with all the answers
23. april 2026
Besvarelse fra Hays Travel - Bristol Kingswood
Thank you for the review! - Katie :)
As always booked holiday with hays…
As always booked holiday with hays travel and had great advice and ease of booking.
2. maj 2026
Besvarelse fra Hays Travel - Bristol Kingswood
Thank you so much for your lovely review! I'm so glad I was able to help :)
Amanda was very friendly and knew what…
Amanda was very friendly and knew what she was doing.
28. april 2026
Besvarelse fra Hays Travel - Bristol Kingswood
Thank you. We appreciate you taking the time to leave us such a kind review. We are so happy to hear you had a positive experience with our team.
I went into your Kingwood branch in…
I went into your Kingwood branch in Bristol to book a three day trip to Disneyland Paris. I work in the care system and this was a special holiday for a young lady. The agent Jane that dealt with my booking was super helpful and very efficient. Thankyou Hayes travel 💓
22. april 2026
Besvarelse fra Hays Travel - Bristol Kingswood
We're so pleased to hear that you are happy with the service you received and Jane helped you book this special trip to Disneyland Paris. We appreciate your positive feedback. Thank you for taking the time to submit this lovely review.
Amazing service as usual xxxx
19. april 2026
Besvarelse fra Hays Travel - Bristol Kingswood
Thank you for the great review! :) - Jane
Amanda was very helpful sorting out our…
Amanda was very helpful sorting out our holiday
Certainly knows her stuff
We will be using hays travel in the future
19. april 2026
Besvarelse fra Hays Travel - Bristol Kingswood
Thank you for the lovely review! Hope you have a great cruise!- Amanda :)
Very helpful welcoming and efficient as…
Very helpful welcoming and efficient as always.
10. april 2026
Besvarelse fra Hays Travel - Bristol Kingswood
Thank you for taking the time to leave a review :) Hays Travel.
Besvarelse fra Hays Travel - Bristol Kingswood
Thank you for taking the time to leave us a review! Many thanks Katie.
All good ,we booked & paid in full for…
All good ,we booked & paid in full for weeks holiday for 4 people.
We asked for a quote for as Alaska cruise/stay /train journey.
When the quote came back at over £10,000. It was a bit much for a 2week holiday for adults.
(May be unrealistic on our part)
I wrote a very polite email explaining it was too much & we wouldn’t be booking. Thanking the agent for her hard work.
I wasn’t expecting to get an email back questioning me & quizzing me,
I thought that was the point of travel agents.
No wonder people book online if you are made to feel bad,when the quote comes back too expensive .
29. marts 2026
Besvarelse fra Hays Travel - Bristol Kingswood
Hi Rachel, we appreciate your feedback. I am glad that we were able to help with your booking and apologise that the quote for the Alaska cruise was higher than you expected. We work with over 400 different suppliers. Therefore my colleague came back to you with some questions to ascertain if there were any tweaks or suggestions that could be made to the enquiry enabling us to make it more suitable for you. It got a little confusing from our end as the price we had sourced for you was cheaper than the one you had already seen and provided details for us to look into. Therefore she was just making sure she fully understood the brief to enable her to find the best options for you. I am deeply sorry if it didn't come across this way. Thank you for bringing it to our attention. We will review our communication methods to improve upon this in the future. Kind regards, Jane
Thecruis booking staff were very friendly
The staff were very friendly, and 10 out of 10 to Lydia for sorting out a fantastic cruise package. Very friendly and professional.
19. marts 2026
First class service
Took notes on request and replied promptly as promised with a quote. Also price matched to another offer.
Documentation promptly received and very easy to understand.
12. marts 2026
Katie was very informative about our…
Katie was very informative about our destinations and made the booking process easy to understand.
3. marts 2026
Besvarelse fra Hays Travel - Bristol Kingswood
Hi Andy, thank you for taking the time to leave us a review. :) Many thanks Katie at Hays Travel
Besvarelse fra Hays Travel - Bristol Kingswood
Thank you for leaving us a lovely review :) Hays Travel
Lovely helpful staff aspecialy Lydia…
Lovely helpful staff aspecialy Lydia who spent time finding me the perfect holiday.
2. marts 2026
Besvarelse fra Hays Travel - Bristol Kingswood
Thank you for your lovely review! - Lydia :)
Jane was excellent.
Jane was excellent.
We booked a trip to NZ.
Jane got us exactly what we wanted which reduced me to tears. As it means we can celebrate Christmas and New Year with our son in NZ we haven't seen him in two years.
20. februar 2026
Besvarelse fra Hays Travel - Bristol Kingswood
Thank you so much for your lovely review! I'm so glad we were able to make you dreams come true!
My excellent visit to Hayes Travel
I had a very specific idea of the sort of tour I was looking for and Jane immediately said she knew just the tour that would suit me. Unfortunately there was no availability but she phoned the company and came up with an even better option which I booked straight away. The service was very friendly and professional.
18. februar 2026
Besvarelse fra Hays Travel - Bristol Kingswood
Thank you for taking the time to submit this lovely review. I am glad I could help. Jane
Very helpful explained everything I…
Very helpful explained everything I didn't understand
25. februar 2026
Besvarelse fra Hays Travel - Bristol Kingswood
Thank you for your lovely review and booking with me again! :) - Shellie
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