We found Rachel to be very helpful, she really did her best to put our cruise package together for us, very happy with the service received. Usually book travel myself over Internet, but I could not... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very attentive service from Zoe. We were looking for inspiration for a land holiday as we normally cruise and we fancied a change. We wanted to go to mainland Spain but to somewhere we had never bee... Se mere
Virksomheden har svaret
Have used Hays a few times now and always recommend them! Ellen who helped with my most recent booking was brilliant, so helpful and patient as I wanted to get my children's first holiday abroad just... Se mere
Virksomheden har svaret
Booked a few holidays at Hays and each time all the staff within brighouse branch were amazing. Really knowledgeable, friendly, helpful and genuinley listen to your needs to provide the outcomes you d... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
19 Commercial Street, D6 1AF, Brighouse, Storbritannien
- 01484 818694
4,9
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Hays Travel - Brighouse
Thank you so much for leaving 5* review! Was a pleasure to see you again and happy to hear you find us pleasant & helpful. I look forward to seeing you again soon, Zoe x
Besvarelse fra Hays Travel - Brighouse
Thank you for your review. We were happy to help and happy to pass the review onto Rachel who booked the holiday for you. We hope to see you instore again soon. Thanks, Ellen :)
We always book our holidays with you
We always book our holidays with you, staff very friendly, really helpful and always willing to find you the best deal.
27. januar 2026
Besvarelse fra Hays Travel - Brighouse
We're happy to hear that you have had another successful booking with Hays Travel Brighouse. We appreciate your kind words about our friendly and helpful staff finding you the best deals and we hope to see you instore again soon. Thanks, Ellen :)
Zoe got everything sorted …
Zoe got everything sorted …. Answered all our questions
about taking young children on there first flight.
27. januar 2026
Besvarelse fra Hays Travel - Brighouse
I'm so happy to hear that everything was sorted out and all your questions were answered! We appreciate you taking the time to leave us feedback. Zoe :)
Besvarelse fra Hays Travel - Brighouse
Thank you so much for leaving 5* review! Really appreciate you booking with me and it's always a pleasure to have you in store. See you again soon :) Zoe
Besvarelse fra Hays Travel - Brighouse
Thank you so much for leaving 5* review! It was a pleasure to book your next holiday & I hope your looking forward to your first cruise! See you again soon, Zoe :)
Excellent Service
Friendly. Listen to our request. Patient. Helpful. Not pushy. Nothing is too much trouble
21. januar 2026
Besvarelse fra Hays Travel - Brighouse
We appreciate you taking the time to leave us such a wonderful review! We're so happy to hear that you found our team helpful and accommodating and we look forward to seeing you again instore soon. Thanks, Ellen :)
Rachel was knowledgeable
Rachel was knowledgeable and quickly put us at ease with her range of knowledge about our request.
21. januar 2026
Besvarelse fra Hays Travel - Brighouse
Thank you so much for leaving 5* review! It is great to hear you found Rachel Knowledgeable and quick and will make sure to pass your lovely words on to her. See you again soon :) Zoe
Hays never fails
Hays never fails, always best price possible and will always find you something to suit your budget.great friendly place to book and no rushing or hard sell,your holiday your choice.
20. januar 2026
Besvarelse fra Hays Travel - Brighouse
Thank you for the lovely review, It was lovely to meet you both and I hope you have a fab holiday!! :) Emma
Rude not to 😎😉
Went to pay for a trip we previously booked but ended up also booking another sneaky city break in. Rude not to 😉 excellent service as normal from Rachel and the team fantastic
20. januar 2026
Besvarelse fra Hays Travel - Brighouse
Julie Richer,
I am so happy you enjoyed my excellent service and took advantage of another sneaky city break! I really appreciate your fantastic feedback and are grateful for your continued support. Lovely to see you as always. Rachel x
Hays Travel
Our travel consultant Ellen (Brighouse…as above
Our travel consultant Ellen (Brighouse branch) was absolutely fantastic. We were with her for a couple of hours, while she organised our three week- customised trip to Italy. There was nothing wanting, she was very pleasant, easy to talk to, very knowledgable & a consummate professional. Ellen managed our tour brilliantly, talked us through insurance, money & our personal needs. Well done Hayes Travel for employing such a knowledgeable, caring & super lady.
7. januar 2026
Besvarelse fra Hays Travel - Brighouse
I appreciate you taking the time to share your experience. I am happy to hear that I provided such fantastic support in planning your trip to Italy. It's great to know that you felt well-cared for and informed throughout the process. I hope you have a wonderful time and will look forward to seeing you soon. Ellen
The travel consultant was very helpful and knowledgeable
The travel consultant was very helpful,friendly and knowledgeable and she sorted the haliday out for my wife and I l would highly recommend hays travel definitely be using in the future
16. januar 2026
Besvarelse fra Hays Travel - Brighouse
We appreciate your kind words and are so happy to hear that our travel consultant was helpful in planning your holiday. We look forward to assisting you again in the future. Thanks, Ellen :)
Friendly and helpful staff....... always…
Always get a follow up and staff always amazingly friendly. This will be our 3rd booking over the last few months with Hays in Brighouse.
19. januar 2026
Besvarelse fra Hays Travel - Brighouse
Thank you for your lovely feedback! We’re thrilled to hear you’ve had great service and really appreciate you choosing Hays Travel Brighouse for your third booking. We look forward to helping you again soon!
Besvarelse fra Hays Travel - Brighouse
Thank you for leaving me the review, I hope you have a lovely time :)
Kept up to date with all issues with…
Kept up to date with all issues with air line attempts made try find a solutions ended up re booking another trip as was so good did. It fell pushed into booking another trip and met all the point we needed highly recommended
15. januar 2026
Besvarelse fra Hays Travel - Brighouse
Hi Lindsay, We appreciate your feedback and are so glad we could assist with airline issues and find an alternative trip that met your needs. Thank you for recommending us. Thanks, Ellen :)
Excellent service
Our first visit was very successful.
Emma listened carefully and found us a holiday promptly and efficiently.
Will use again in future
15. januar 2026
Besvarelse fra Hays Travel - Brighouse
Thank you for your lovely review, It was a pleasure to meet you both and find your holiday. I look forward to seeing you again :) x
Short break to Rome
Ellen was very knowledgeable about Rome, having first hand knowledge of a short break to the city. She helped us plan our itinerary and gave us useful advice.
11. januar 2026
Besvarelse fra Hays Travel - Brighouse
Thank you for your kind review. I was happy to help get a city break planned including attraction tickets for whilst you are in destination. We hope to see you instore again soon. Thanks, Ellen :)
Excellent and friendly customer…
Excellent and friendly customer service, very informative, great communication and very easy to book and not stress about thing. Nothing is too much trouble, Zoe is great at what she does and she’s such a friendly member of the Hays travel team! X
12. januar 2026
Besvarelse fra Hays Travel - Brighouse
Thank you so much for leaving 5* review! I really appreciate your support in booking your holidays with me and its always a pleasure. It is lovely to hear you found me informative & I look forward to seeing you again soon :) Zoe x
Very friendly
Very friendly, helped us as a family of 5 to book a holiday within our price range and specific dates, very helpful and was very easy to book.
3. januar 2026
Besvarelse fra Hays Travel - Brighouse
Thank you so much for leaving 5* review! It's great to hear you found Rachel very friendly & helpful and I will make sure to pass your lovely review on to her. Zoe :) x
Staff in Hays are easy to deal with and…
Staff in Hays are easy to deal with and very efficient. We have always booked our holidays through Hays and will continue to do so.
10. januar 2026
Besvarelse fra Hays Travel - Brighouse
Thank you so much for leaving 5* review! Its a pleasure to book your next trip away and was lovely to see you! See you again soon :) Zoe x
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.