the staff member who dealt with us, Gemma, went well beyond what I expected, and all the staff in the shop were helpful. They all contributed with their own experiences for the place we were booking.... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Sarah - As always the personal touch. Aware of our preferences. Already done some background research before we came in so booking process smooth and efficient and above all else friendly. Gillian
Virksomheden har svaret
As usual our booking was effortless, brilliant expediente service. Superb staff giving us exactly what we wanted in a very knowledgeable and helpful way. It couldn't possibly be surpassed.
Virksomheden har svaret
We had booked a holiday to Sri Lanka and Claire sorted out all the flights hotels for our big group proficiently. We had asked her to look out for another cheap holiday. Once found she contacted us st... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
St Andrews Court, BL1 1LD, Bolton, Storbritannien
- 01204 397367
4,9
Fremragende
963 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Talia was very helpful and made the…
Talia was very helpful and made the experience easy
15. juni 2026
Besvarelse fra Hays Travel - Bolton
We are so glad Talia made your experience easy. Thank you for your kind words.
Hays Bolton
Always book through Hays in Bolton as they are very knowledgeable. The branch staff are very friendly and welcoming, especially Claire and Sarah who we have dealt with on numerous occasions. They make the task of booking a holiday very smooth and simple and we much prefer dealing with a person rather than book it ourselves. Would highly recommend
10. juni 2026
Besvarelse fra Hays Travel - Bolton
Thank you for your very kind review. It is always a pleasure to see you both and to book your holidays. We are sure you will have a great time in Tenerife next year.
I called into to my local branch for…
I called into to my local branch for advice on a holiday i was interested in. I spoke with a member of staff called Talia who went above and beyond to help me. She's a credit to your company. I booked the holiday i was interested in i left the shop a very happy person.
11. juni 2026
Besvarelse fra Hays Travel - Bolton
We are so pleased to hear that you had such a positive experience with us. Thank you so much for your kind words regarding Talia's service, We are delighted that Talia could help you book the perfect holiday!
Assistant was friendly and very helpful…
Assistant was friendly and very helpful going through everything. We didn't feel rushed.
6. juni 2026
Besvarelse fra Hays Travel - Bolton
We're delighted our team provided helpful, unhurried service. Thank you for your kind words.
helpful and informative staff
24. maj 2026
Besvarelse fra Hays Travel - Bolton
Thank you for booking with us and for your very kind review. We are sure you will have a great time in Paris :)
Friendly and approachable staff
Friendly and approachable staff, explained everything in detail.
2. juni 2026
Besvarelse fra Hays Travel - Bolton
Thank you for taking the time to review our service. It was a pleasure to see you and to book your holiday for you. We are sure you will have a great time in Benidorm. If you need anything before you go you know where we are :)
Always very helpful and friendly.
31. maj 2026
Besvarelse fra Hays Travel - Bolton
Thank you for your lovely feedback, Glad we could get you sorted and we hope you have a great holiday:)
Besvarelse fra Hays Travel - Bolton
We are so pleased you found our staff excellent. Thank you for your kind words and positive feedback.
The personal service where the staff…
The personal service where the staff are prepar3d to spend time and help .
31. maj 2026
Besvarelse fra Hays Travel - Bolton
We're glad you enjoyed your experience. We appreciate your kind words about our staff.
Gemma was a star booking was easy no…
Gemma was a star booking was easy no messing we will be back soon to maybe book another holiday
22. maj 2026
Besvarelse fra Hays Travel - Bolton
Thank you so much for your kind words. We are glad Gemma got you all sorted and hopefully we will see you soon to book your next one :)
Everything was expertly explained and…
Everything was expertly explained and carried out without any fuss. I had a location and an hotel already in mind so the booking was arranged at a slightly lower price than previous quotes. Beth any also helped me arrange travel insurance. All good .
27. maj 2026
Besvarelse fra Hays Travel - Bolton
We're so pleased to hear everything was expertly explained and carried out smoothly, especially securing a better price and assisting with travel insurance. Thank you for your kind words!
Always a pleasure when I book with hays…
Always a pleasure when I book with hays travel such a brilliant service wouldn't book with anyone else
23. maj 2026
Besvarelse fra Hays Travel - Bolton
Thank you for you lovely words and for choosing to book again with us. We're glad to hear you received such brilliant service and we hope you have an amazing holiday!
Claire was very helpful at the Bolton…
Claire was very helpful at the Bolton branch. We are very grateful for the personal, stress free services by Hayes. It's great to have a real and helpful person to complete the process on our behalf.
Thank you
24. maj 2026
Besvarelse fra Hays Travel - Bolton
Hi thank you so much for your lovely feedback, really is appreciated.
Very helpful with the booking
9Very helpful with the booking. Explained everything to me in detail.
24. maj 2026
Besvarelse fra Hays Travel - Bolton
Thank you for your lovely feedback. We're glad to hear that you found the booking process so easy and we hope you have a lovely holiday
Friendly efficient service all aspects…
Friendly efficient service all aspects of holiday explained thoroughly.!
23. maj 2026
Besvarelse fra Hays Travel - Bolton
We are so glad Gemma managed to get your holiday booked, thank you so much for your lovely comments.
The young lady was very helpful and she…
The young lady was very helpful and she found us the holiday that we wanted
22. maj 2026
Besvarelse fra Hays Travel - Bolton
So glad Sarah managed to find your perfect holiday, have a lovely time.
Fantastic service
Fantastic service I walked in told them exactly what I wanted and they tailored it there and then with no sales pressure at all
22. maj 2026
Besvarelse fra Hays Travel - Bolton
We are so pleased to hear we could tailor exactly what you wanted without any pressure. You are all going to have a fab time together and we cant wait to see the pics of the wedding xx
Another Cruise Booked
We’ve now booked four cruises through Hays Travel and Sarah, and every experience has been an absolute pleasure from start to finish.
We had several different dates throughout the year that we wanted to explore, and Sarah made the whole process incredibly easy. She clearly explained all the available options, with pricing structured transparently so we could easily compare what worked best for us. This included flights, transfers, the cruise itself, and any additional stay-overs where required.
Overall, a very smooth and professional experience every time. Our go-to company and cruise representative without hesitation.
22. maj 2026
Besvarelse fra Hays Travel - Bolton
Thank you so much for your lovely feedback and for choosing to book again with us. We're glad to hear that Sarah has been so helpful in getting your cruises booked for you and that she made the whole process so easy to book.
We hope you have some amazing holidays! And we look forward to booking your next one
Booking a cruise holiday
Gemma rang me to help me book a cruise holiday we had discussed a couple of weeks earlier. She was very informative and helpful helping me choose a cabin. Everything was taken care of swiftly and easily. I would never think of booking a holiday with any other company. All the staff at Hays in Bolton are friendly and knowledgeable
19. maj 2026
Besvarelse fra Hays Travel - Bolton
Thank you for your wonderful feedback! We are so pleased to hear about your positive experience and that we could make your cruise booking so easy. We appreciate your loyalty!
Excellent staff always willing to help…
Excellent staff always willing to help and get u the holiday for the cheapest price
20. maj 2026
Besvarelse fra Hays Travel - Bolton
Thank you for your kind words! We are so pleased we could help you find a great holiday.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.