Angela is great - we had seen a holiday advertised, but by the time we went in to book, it was no longer available. She looked at what was originally on offer and then found very similar options, but... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We went in to Belper Hayes Travel with an idea of what we wanted and Angela found the exact one for us with a minimum of fuss and we were through all the formalities and information in half an hour. V... Se mere
Virksomheden har svaret
Nearly always book with Hays because we like the personal touch which makes questions easy and straightforward. Also staff are knowledgeable didn’t have any clue where to go but no problem soon sorted... Se mere
Virksomheden har svaret
I couldn’t recommend Corinne enough at Hays Travel, she was absolutely brilliant from start to finish. We were booking a very last minute holiday, and she went above and beyond to make the whole proce... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
29c King Street, DE56 1PX, Belper, Storbritannien
- 01773297044
4,9
Fremragende
679 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Choosing travel and accommodation with Hays. Clare was very helpful and efficient
Clare was very helpful and efficient. She was able to share some of her experience of having visited Jersey with us, which helped us finalise our choice of accomodation. Very friendly and professional.
24. januar 2026
Besvarelse fra Hays Travel - Belper
We appreciate you sharing your experience. We're so glad that our team member's helpfulness and personal experience of Jersey helped you finalize your accommodation choice. - Clare
Friendly and efficient Service
Very helpful and efficient.Claire was very knowledgeable and helped us decide on which resort would suit us best
29. januar 2026
Besvarelse fra Hays Travel - Belper
Hi Mr Self
We appreciate you taking the time to leave us such a great review. We're so happy we could help you decide on the best resort for your holiday and shall pass this on the Clare she will be really pleased with your feedback
The lady who dealt with us
The lady who dealt with us, Corinne, was welcoming and understanding towards our needs for our holiday. A very helpful lady who went to great lengths to find the holiday that we so desired.
28. januar 2026
Besvarelse fra Hays Travel - Belper
Thank you so much for the wonderful feedback. We got there in the end for you and you are going to have a lovely time on your cruise.
Kind Regards
Corinne
I telephoned belper hays travel with a…
I telephoned belper hays travel with a holiday I had seen online,and spoke to Mia and within 10 minutes it was all booked brilliant service
24. januar 2026
Besvarelse fra Hays Travel - Belper
We're happy to hear that your holiday booking experience was so quick and easy! Thank you for sharing your positive feedback; we appreciate it. - Mia
Besvarelse fra Hays Travel - Belper
We appreciate you taking the time to share your positive experience; we are so glad everything went smoothly and our service met your expectations. - Clare
1st time customers
We visited our local agent to get information and advice and returned the following week to book our holiday. The staff were very helpful and answered all of our questions.
16. januar 2026
Besvarelse fra Hays Travel - Belper
Good Afternoon,
We appreciate you taking the time to share your experience. We're happy to hear that we were helpful and answered all your questions when booking your holiday. :)
Kind Regards,
Toni & Ange
Holidays 2026
As in previous years our holidays were booked by Corine ,she was as ever absolutely brilliant in meeting our requirements , we weren't really completely sure where we wanted to go but Corine came up with two new destinations ,her knowledge of the areas and hotels was as always great, also found us good flight times from previous holidays she knows very well what we're looking for, thank you once again.
21. januar 2026
Besvarelse fra Hays Travel - Belper
Thank you for such lovely feedback. It's always a delight to have you both in branch. You're going to have a fabulous time on both of your trips.
Kind Regards
Corinne
Lanzarote delegators
Quick professional help & comparison...
Mia sorted alternative all Inc apartment and location closer to our golf venues. Airport parking, golf luggage etc.
Well done
21. januar 2026
Besvarelse fra Hays Travel - Belper
Paul Hanlon,
I'm happy to hear that you received quick, professional help. The team appreciates your feedback and are glad we could sort alternative options for your trip, including airport parking and golf luggage.
Kind Regards,
Mia
Hays Travel
Great service...
The member of staff really listened to us and helped us find just what we were looking for. She was warm, friendly and patient.
20. januar 2026
Besvarelse fra Hays Travel - Belper
I'm so happy to hear that you feel I provided such great support! It's wonderful to hear how you felt listened to and I'm so glad I helped you find exactly what you needed. - Mia
Found the exact holiday we were looking…
Found the exact holiday we were looking for,nothing was too much trouble,gave loads of options and advice, very friendly staff
20. januar 2026
Besvarelse fra Hays Travel - Belper
We appreciate you taking the time to leave us such a wonderful review! We're so happy we could help you find the perfect holiday, it is always a pleasure! - Mia
As always with the Belper office
As always with the Belper office, Clare, Sharon and colleagues are so welcoming. As returning customers, there is a great sense of feeling valued and we are always positive about the service provided by this branch. The staff are knowledgeable and extremely helpful.
18. januar 2026
Besvarelse fra Hays Travel - Belper
We appreciate you taking the time to share your kind words. We're so happy to hear that you feel valued and welcomed by our team. It's great to know you're positive about the service we provide. - Clare & Sharon
Holidays of a life time
As always, Corrine went above and beyond, putting lots of time and effort, organising 2 personalised holiday experiences, personal to my sister and I to make them special for us. She knew just what we wanted and what we didn't know we wanted,.knowing she was going to make them both holidays of a life time for us. We will be forever grateful.
16. januar 2026
Besvarelse fra Hays Travel - Belper
We appreciate your wonderful feedback! It's great to hear that the personalized holiday experiences were so special and perfectly tailored to your preferences. We're grateful for your kind words. - Corinne
Besvarelse fra Hays Travel - Belper
We appreciate your kind words; we are so glad we made booking your holiday easy and pleasant for you. - Clare
Extremely friendly helpful staff,
Extremely friendly helpful staff both over the phone and in store.
12. januar 2026
Besvarelse fra Hays Travel - Belper
We appreciate your kind words! It is wonderful to hear that our team provided such helpful and friendly service to you. - Ange
Prompt and friendly service
Prompt and friendly service. Staff were knowledgeable and listened to me, then found something to suit me which was well within my budget.
7. januar 2026
Besvarelse fra Hays Travel - Belper
Hi Liz,
It was a pleasure helping you with your holiday, your going to have a lovely time in Lanzarote! Thank you for your lovely feedback- Toni & Corinne :)
Our first visit after a recommendation.
Our first visit after a recommendation.
Not disappointed,Angela was very helpful and knowledgeable.
4. januar 2026
Besvarelse fra Hays Travel - Belper
Thank you for your lovely review . Glad we did the research and found you the right one Ange :-)
The guidance and friendly advice given…
The guidance and friendly advice given by Sharon in the Belper office.
3. januar 2026
Besvarelse fra Hays Travel - Belper
Hi Mike,
Thank you for such lovely feedback, it was a pleasure doing your booking for you!
Kind Regards,
Sharon
Great service as usual
4. januar 2026
Besvarelse fra Hays Travel - Belper
Thank you so much for the lovely feedback. I will pass your comments onto Clare.
Kind Regards
Hays Travel Belper
Besvarelse fra Hays Travel - Belper
Thank you for a lovely review! I'm glad I gave you a great experience! Mia :)
Disappointing.
We supported the company (three times this year) because of it's heritage, however, we will not be supporting Belper's branch any further. Those in the management team have a poor attitude when something is queried or challenged and show little care and joy to ensure what they could and should be delivering. Great shame for a family company who has always excelled at customer care, to be represented in such a manner.
20. december 2025
Besvarelse fra Hays Travel - Belper
Hi Joanne , Thank you for taking time to speak to me today it is much appreciated and I have taken your points on board . Hope you have a fabulous New Year Kind Regards Ange
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