Kay listened to what we wanted from our bespoke holiday, arranged all the flights to 3 locations and helped us choose our hotels. She was very knowledgeable in attractions and things to see in one of... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We have been booking our holidays at Hayes for years now and they are Amazing! ..staff are Amazing Excellent Customer Service x
All the staff in the Ayr branch are great. Nicola booked our holiday for us but felt like the whole team contributed to making it right for us with advice on hotels and activities. We left with a holi... Se mere
Virksomheden har svaret
The attention to detail on our recent cruise was second to none! From the booking process until our return everything went like clockwork! We are elderly, which made the excellent planning very import... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
5 Alloway Street, KA7 1SP, Ayr, Storbritannien
- 01292840294
4,9
Fremragende
575 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
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We have been booking our holidays at…
We have been booking our holidays at Hayes for years now and they are Amazing! ..staff are Amazing Excellent Customer Service x
30. august 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Nicola did research on the computer and…
Nicola did research on the computer and got me and my friend a great deal. Very quick and efficient- can't believe how easy it was
13. august 2026
Besvarelse fra Hays Travel - Ayr
Thank you so much for the lovely feedback
Brilliant experience in the Ayr branch…
Brilliant experience in the Ayr branch , Emma was extremely helpful when choosing our hotel so many thanks , holiday booked for May Woohoo.
15. august 2026
Besvarelse fra Hays Travel - Ayr
Andrina Grundy,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague provided such helpful service in choosing your hotel. We hope you have a fantastic holiday in May!
Kind Regards
Hays Travel Ayr
Honeymoon hero
Nicola turned a potential honeymoon disaster into a honeymoon dream. Thank you so much for helping us and we can’t wait for our holiday ☀️
15. august 2026
Besvarelse fra Hays Travel - Ayr
Eilidh,
Thank you so much for your lovely review! We are so pleased we could help turn a potential disaster into a dream honeymoon. We hope you have the most amazing time on your holiday!
Kind Regards
Hays Travel Ayr
Excellent staff
Excellent staff, who are knowledgeable and friendly. Totally comfortable with their suggestions. Booking process was very straightforward
14. august 2026
Besvarelse fra Hays Travel - Ayr
Christine Maxwell,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team provided knowledgeable and friendly service, and that you felt comfortable with their suggestions. We're also glad the booking process was straightforward for you.
Kind Regards
Hays Travel Ayr
As always Kay and the other staff at…
As always Kay and the other staff at Hays (Ayr) very friendly, helpful and effective at sourcing holiday options for us for another cruise.
14. august 2026
Besvarelse fra Hays Travel - Ayr
Brian Robertson,
Thank you for your wonderful feedback! We are so pleased to hear that our team was friendly, helpful, and effective in finding your holiday options for another cruise. We appreciate your kind words.
Kind Regards
Hays Travel Ayr
All the staff in the Ayr branch are…
All the staff in the Ayr branch are great. Nicola booked our holiday for us but felt like the whole team contributed to making it right for us with advice on hotels and activities. We left with a holiday booked and feeling really looked after.
7. august 2026
Besvarelse fra Hays Travel - Ayr
Cara,
Thank you for your wonderful feedback! We are so pleased to hear that our team provided such a fantastic and friendly experience. We truly appreciate your kind words.
Kind Regards
Hays Travel Ayr
Nicola
Nicola, makes every effort to ensure she meets your requirements, and with a friendly voice.
13. august 2026
Besvarelse fra Hays Travel - Ayr
James Wilson,
Thank you for your wonderful feedback! We are so pleased to hear that our team member made every effort to meet your requirements with a friendly voice.
Kind Regards
Hays Travel Ayr
Very friendly explained everything took…
Very friendly explained everything took Kay took time to look for the best deal that suited me
They were great
6. august 2026
Besvarelse fra Hays Travel - Ayr
Margaret neil,
Thank you for your fantastic 5-star review! We are so pleased to hear that our colleague was friendly and took the time to find you the best deal. We appreciate your kind words.
Kind Regards
Hays Travel Ayr
Never go anywhere else now.
Staff were:
Helpful. Accommodating. Cheerful. Thorough.
Process was seamless.
12. august 2026
Besvarelse fra Hays Travel - Ayr
W Mackay,
Thank you so much for your wonderful 5-star review! We are so pleased to hear that you found our staff helpful, accommodating, cheerful, and thorough, and that your experience was seamless.
Kind Regards
Hays Travel Ayr
Great service
Kay listened to what we wanted from our bespoke holiday, arranged all the flights to 3 locations and helped us choose our hotels. She was very knowledgeable in attractions and things to see in one of the locations. Kay was very friendly and helpful and made the whole experience of booking a multi centre holiday easy. We booked immediately as were so happy with the holiday
9. august 2026
Besvarelse fra Hays Travel - Ayr
Alan,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that our colleague made booking your multi-centre holiday such an easy and enjoyable experience. It's wonderful to know that their knowledge and helpfulness ensured you found exactly what you wanted.
Kind Regards
Hays Travel Ayr
Besvarelse fra Hays Travel - Ayr
customer,
We are so happy to hear that we delivered a great experience! We hope you have an amazing cruise!
Kind Regards
Hays Travel Ayr
Same great service from Louise &…
Same great service from Louise & Nicola. They make everything straight forward and a pleasure.
4. august 2026
Besvarelse fra Hays Travel - Ayr
Ian,
Thank you so much for your wonderful feedback! We are delighted to hear that our team made everything straightforward and a pleasure for you.
Kind Regards
Hays Travel Ayr
Tenerife holiday 27
Nicola was really helpful in helping us get a great deal, checking prices with different companies and helping save over £800.
Staff are always really helpful and been using them for years.
1. august 2026
Besvarelse fra Hays Travel - Ayr
JAMES EAGLESHAM,
Thank you for your wonderful review! We are so pleased to hear that our staff are always helpful and that you've had such positive experiences with us over the years. We truly appreciate your loyalty!
Kind Regards
Hays Travel Ayr
Besvarelse fra Hays Travel - Ayr
Barry Kerr,
Thank you so much for your wonderful feedback! We are so pleased to hear that you found our service to be helpful, informative, and friendly. We truly appreciate your kind words.
Kind Regards
Hays Travel Ayr
From the minute we walked in the door…
From the minute we walked in the door we were met with friendly faces we sat down with your very friendly agent who was fantastic she had our wonderful holiday booked up in jig time as it’s a very special holiday for my wife and I on our 50th wedding anniversary we are delighted with Hays
28. juli 2026
Besvarelse fra Hays Travel - Ayr
Richard Robison,
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you had such a positive experience with us. We hope you have a truly memorable 50th wedding anniversary holiday!
Kind Regards
Hays Travel Ayr
Very happy with all aspects of recent…
Very happy with all aspects of recent booking , staff (louise) forwarded all relevant information on various dates cabins i requested . The booking process only had one very small issue when paying deposit but Louise managed to resolve it ... im very happy with service
18. juli 2026
Besvarelse fra Hays Travel - Ayr
alma,
Thank you so much for your kind words! We are delighted to hear you were happy with all aspects of your recent booking and the service you received. We truly appreciate your feedback.
Kind Regards
Hays Travel Ayr
Kira was lovely and sorted us with…
Kira was lovely and sorted us with exactly what we wanted
22. juli 2026
Besvarelse fra Hays Travel - Ayr
Mrs Mclean,
Thank you for your wonderful feedback! We are so pleased that our colleague was able to assist you in finding exactly what you were looking for.
Kind Regards
Hays Travel Ayr
Brilliant as usual.
Brilliant as usual.
Louise was great we always booked with Hays travel. All visits provided great service, staff always pleasant and extremely helpful.
22. juli 2026
Besvarelse fra Hays Travel - Ayr
Elizabeth Kelso,
Thank you so much for your wonderful feedback! We are delighted to hear that you consistently receive great service and find our team pleasant and helpful. We truly appreciate your loyalty!
Kind Regards
Hays Travel Ayr
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