We had a bit of a dilemma in that we knew what we wanted but was nervous to do the bookings online. So we ventured to visit Hays in Ashford and was lucky enough to be greeted by Tracy. Our experience... Se mere
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I was looked after by Tracy and I must say I was very impressed by her friendly and very helpful approach, nothing was too much trouble. I would definitely recommend Hays Travel
Virksomheden har svaret
My experience was excellent from the customer’s Manager was so Helpful in every way , a very professional person knew what I wanted when explaining what area I needed and hotel nothing was to much f... Se mere
Love coming to Hays they are friendly have time and always proffessional i wouldnt book any.other way hollie and sandra are great x
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
3 County Square Shopping Centre, TN23 1YA, Ashford, Storbritannien
- 01233469609
4,8
Fremragende
675 anmeldelser
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Anne-Louise was our agent she was…
Anne-Louise was our agent she was excellent explaining everything in detail to us . tried to get us the best deals. Very professional and lovely lady
20. juni 2026
Besvarelse fra Hays Travel - Ashford
Dear Jacqueline,
Thank you for taking the time to leave a lovely review. It was a pleasure to help you book you holiday and to meet you and your family.
Kind regards,
Anne-Louise
Once again Sandra in your Ashford Kent…
Once again Sandra in your Ashford Kent branch helped us find and book a cruise for us and our daughter and family (spending nearly 2 hours ensuring every detail was correct)
We may look elsewhere but always end up booking with Sandra
18. juni 2026
Besvarelse fra Hays Travel - Ashford
Christopher Daley,
We are so pleased to hear we could help you find the perfect cruise for your family. We appreciate your continued trust in us.
Kind Regards
Hays Travel
Besvarelse fra Hays Travel - Ashford
Hello
Thank you for taking the time to leave us a review, we appreciate your kind words.
Kind regards
Hays Travel Ashford
First step in booking holiday
I was made very welcome by Sandra and Tracy. I explained when and where I wanted to travel and within several minutes was given the information that I required.
I felt confident in the information provided - I would recommend Hayes Travel, Ashford for their expertise and knowledge. There was a friendly atmosphere in the branch which is obviously important and means that all the staff work well together.
9. juni 2026
Besvarelse fra Hays Travel - Ashford
Hello Carole,
Thank you for taking to the time to leave us a review and for your kind words. It was our pleasure to be able to assist you with your travel arrangements.
Many thanks - Hays Travel Ashford
Excellent experience!!
Visited the Ashford store to book our summer holiday and was seen by Sandra. I had a few questions and was a little indecisive but Sandra was brilliant and helped with everything! I ended up booking the holiday I wanted, for a great price. Sandra was polite, professional and very knowledgeable and even though she was busy, I never felt rushed. I will be going to see her again to book our next trip for February 2027.
6. juni 2026
Besvarelse fra Hays Travel - Ashford
Thank you for taking the time to leave us a review and for your kind words. I am pleased that I was able to find and book your holiday for you and I look forward to helping you with your next holiday plans!
Take care
Sandra - Hays Travel Ashford
Great service every time!
Anne-Louise was very friendly and helpful in coordinating with the travel company to arrange the holiday we were looking for. Thank you!
7. juni 2026
Besvarelse fra Hays Travel - Ashford
Thank you so much for leaving a lovely review. It was a pleasure to help you get your holiday booked.
Kind regards,
Anne-Louise
The member of staff who helped us was Sandra
The member of staff who helped us was excellent
3. juni 2026
Besvarelse fra Hays Travel - Ashford
Good afternoon,
We appreciate your kind words. We are glad we could help.
Kind Regards
Hays Travel
Very professional & friendly
Every thing was dealt with professionally & very friendly manner throughout our visit . We have used hays previously & again always took care of everything for us 100 %
2. juni 2026
Besvarelse fra Hays Travel - Ashford
Mrs Julie Gurr,
Thank you for booking your next holiday with us and for taking the time to leave us a review, it is appreciated. We are so pleased to hear that you were happy with our service and we look forward to assisting you with any future holiday plans.
Kind Regards
Hays Travel
Majorca destination
We normally work our own holiday travel but had spoken earlier about a September break. We have been to mainland Spain and some of the Spanish islands and our experience of package holidays is not good. In passing the travel agency I spoke with Anne-Louise who was both helpful and professional in arranging the most appropriate hotel and flights for us.
31. maj 2026
Besvarelse fra Hays Travel - Ashford
Hi,
We are glad to hear that our team was helpful and professional in arranging your holiday. We appreciate your feedback.
Kind Regards
Hays Travel
Excellent service very helpful that’s…
Excellent service very helpful that’s why I always use hays hollie was more than helpful booking our holiday
31. maj 2026
Besvarelse fra Hays Travel - Ashford
Hi, Thank you for taking the time to leave such a lovely review! - Ashford Hays Travel
The lady who served us was helpful
The lady who served us was helpful, friendly, efficient and knowledgeable.
21. maj 2026
Besvarelse fra Hays Travel - Ashford
Thank you for taking the time to leave us kind feedback - Hays Travel Ashford
A really good and positive experience…
A really good and positive experience with so much help and advice, carried out by happy and friendly staff, on making a special package tour of Australia and the Ghan for a special event.
It didn't take long to arrange everything, flights, hotels, trains, transfers to match our basic idea.
Looking forward now to October to start the journey.
Thank you
23. maj 2026
Besvarelse fra Hays Travel - Ashford
Thank you for taking the time to leave feedback. I am so glad we was able to help organise your trip to Australia - Hollie
Thank you
Care, attention and time spent helping us get the right holiday. Listened to all our wishes. Never felt rushed to book. Thank you to Sandra who has also helped and booked holidays for us before - she is a big asset to the company.
24. maj 2026
Besvarelse fra Hays Travel - Ashford
Hi,
We're so pleased our team provided such attentive and unhurried service, ensuring your holiday was just right. We appreciate your kind words!
Kind Regards
Hays Travel
Excellent service.
Excellent service.
Sandra was very helpful and made several helpful suggestions
16. maj 2026
Besvarelse fra Hays Travel - Ashford
Hi, Thank you for taking the time to leave us such a lovely review! We are glad to of assisted you in booking this trip :) - Hays Travel Ashford
Always very friendly and helpful & I…
Always very friendly and helpful & I would recommend them.
8. maj 2026
Besvarelse fra Hays Travel - Ashford
Hi, Thank you for taking the time to leave us such a lovely review! We are glad to of assisted you in booking this trip :) - Hays Travel Ashford
I have travelled with Hayes on several occasions al…
I have travelled with Hayes on several occasions.The travel advisors at the Ashford Kent branch are second to none. I usually deal with Sandra and Holly however this time I also got Issabell in the mix. Each agent do and did everything they could to make my holiday plans work for me.
13. maj 2026
Besvarelse fra Hays Travel - Ashford
Thank you for leaving us a review, it was lovely to organise your holiday as always - Hollie
Great service
Great service
It was so good to receive the personal service from Sandra who was confident and friendly. If I had to search for this trip myself, it would've taken me all day. Sandra made it easy to compare hotels and flight times to make sure we were happy.
11. maj 2026
Besvarelse fra Hays Travel - Ashford
Hi, Thank you for taking the time to leave us such a lovely review! We are glad to of assisted you in booking this trip :) - Hays Travel Ashford
Besvarelse fra Hays Travel - Ashford
Thank you leaving feedback, lovely to see you both as always - Hollie
Good service
13. maj 2026
Besvarelse fra Hays Travel - Ashford
Hi, Thank you for taking the time to leave us such a lovely review! We are glad to of assisted you in booking this trip :) - Hays Travel Ashford
The service agent went through many…
The service agent went through many options to ensure that the holiday we chose was the correct one for us
9. maj 2026
Besvarelse fra Hays Travel - Ashford
Thank you for leaving us feedback and booking with Hays Travel Ashford
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