Haynes Ford Anmeldelser 

318
TrustScore 4.5 ud af 5

4,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

A breath of fresh air.the whole experience put me at ease ! After a negative experience at another ford garage . Kelan the service advisor was a pleasure to deal with ,kept me updated re the time my c... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The staff dealt with the task in hand without any issues . The service staff and sales staff were very helpful at looking after my car from the day before the maintenance check ( Sunday ) until I pick... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

As always my experience has been 1st class, from my first contact by phone from Tommy Hodges who explained everything about my recall, dropped my car off handed my keys to Laura and when I returned... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

A big thank you Tommy and the whole team. They always give a helpful, friendly and efficient service. Worry and hassle free and in our opinion good honest value in every way. They all care about the c... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Bilforhandler

Skrevet af virksomheden

Haynes Ford are Kent's First Ford Dealer offering New and Used Car and Van Sales, Service and Parts since 1911.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

318 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

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Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(318)

70 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Excellent customer services with a smile

Mark the used car salesman was so helpful and full of humour. He really listened to what we wanted and found us a really good car at a reasonable price.

24. august 2025
Uopfordret anmeldelse
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Besvarelse fra Haynes Ford

Great to hear Jackie and thank you for letting us know. Will ensure that this comment is passed back to Mark and his manager. We really appreciate the rating so thanks again for leaving it for us.

Bedømt til 5 ud af 5 stjerner

Very helpful and efficient

Quick, efficient and when my requested courtesy car hadn't been returned by a previous customer in time, they quickly arranged for another vehicle to get me back on the road asap. Thanks team, top job 😊

28. august 2025
Uopfordret anmeldelse
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Besvarelse fra Haynes Ford

Thanks James, really appreciate you leaving us such a great rating and comment.

Bedømt til 5 ud af 5 stjerner

Very Helpful

I am very happy with the service that Haynes provided at my recent visit. They were very helpful.

5. september 2025
Uopfordret anmeldelse
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Besvarelse fra Haynes Ford

Thank you for leaving us such a top rating and review, it is very much appreciated.

Bedømt til 5 ud af 5 stjerner

Very polite and friendly staff…

Very polite and friendly staff efficiently delivering a good service. I had a very transparent appraisal of the fault on my vehicle and its repair costs.
Well done to all the staff at Haynes ad thank you

3. september 2025
Uopfordret anmeldelse
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Besvarelse fra Haynes Ford

Thanks Antony, appreciate your comments and rating, thanks for leaving it for us !

Bedømt til 3 ud af 5 stjerner

My car went in for a minor warranty…

My car went in for a minor warranty issue, the car was in "all day" which I knew about however having dropped it at 07:30 am by 4pm id heard nothing and phoned to find it was finished with. I wonder how long it had been sat there for or whether I would have been called.

Improvement needed on updating customers

3. september 2025
Uopfordret anmeldelse
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Besvarelse fra Haynes Ford

Appreciate that feedback Ian and will ensure it is passed onto the team. It is unusual that you weren't updated during the course of the repair but will make sure we understand why on this occasion you weren't called or contacted in any way. Thanks for bringing it to our attention.

Bedømt til 5 ud af 5 stjerner

Friendly staff who took the appropriate…

Friendly staff who took the appropriate notes for a small concern I had about my car, which was booked in for a service and MOT.

2. september 2025
Uopfordret anmeldelse
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Besvarelse fra Haynes Ford

Thank you Myra, its always good to hear that our team have been thorough and have listened and reacted. Thanks for your time in leaving us a rating and review, we really do appreciate it.

Bedømt til 5 ud af 5 stjerner

Service team

Service team always friendly and helpful,got a phone call to say car was ready,very good experience.

29. august 2025
Uopfordret anmeldelse
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Besvarelse fra Haynes Ford

Thank you Mick, reassuring to hear that we provide that experience for you. Appreciate your time in letting us know.

Bedømt til 5 ud af 5 stjerner

Car Service

Proficient and professional service.

29. august 2025
Uopfordret anmeldelse
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Besvarelse fra Haynes Ford

Thanks Anne, good to hear. Appreciate your review and rating, thanks again.

Bedømt til 5 ud af 5 stjerner

Dashcam installation

Dashcam installation, very efficient, good customer service.

27. august 2025
Uopfordret anmeldelse
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Besvarelse fra Haynes Ford

Thanks Steve, really appreciate your time in leaving us a review.

Bedømt til 4 ud af 5 stjerner

Ford Fiesta Service & MOT

Phoning the dealership was the easiest way to book a service and MOT, the online Ford booking system was just confusing.
The drop-off and collection went smoothly, the work carried out and billing was explained clearly, there was no need for additional work. The car had been washed which was good given the hosepipe ban.
Overall, I am satisfied with the work carried out.

26. august 2025
Uopfordret anmeldelse
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Besvarelse fra Haynes Ford

Thank you Andrew, we appreciate that feedback and am glad that our team were able to provide a smooth booking for you. We take onboard the comment about online processes and will ensure that it is passed back to Ford themselves.

Bedømt til 5 ud af 5 stjerner

Ford Transit service after health check

Ford Transit service after health check revealed a number of issues. Completed in one day

21. august 2025
Uopfordret anmeldelse
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Besvarelse fra Haynes Ford

Thanks for your feedback Alan and great star rating, really appreciated by the team here at Haynes Service.

Bedømt til 5 ud af 5 stjerner

Professional and competent.

Professional and competent.
Thanks Kamil

24. august 2025
Uopfordret anmeldelse
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Besvarelse fra Haynes Ford

Thank you Tim, will make sure Kamil and his manager are aware of your feedback. Appreciate your time in leaving it for us !

Bedømt til 5 ud af 5 stjerner

focus st line x

every thing was ok except that the car has twin horns but apparently the car only has one which is a bit of a disappointment for a almost top of the range car Laura at reception was very helpful

21. august 2025
Uopfordret anmeldelse
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Besvarelse fra Haynes Ford

Thank you for your comment and glad Laura was able to help you out. WIll make sure your feedback is passed on.

Bedømt til 5 ud af 5 stjerner

The service department desk

The service department desk
staff were very helpful and knowledgable.

21. august 2025
Uopfordret anmeldelse
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Besvarelse fra Haynes Ford

Thanks Gaye, really appreciate your rating and feedback, thank you !

Bedømt til 5 ud af 5 stjerner

Great service

I was able to drop the car off really early which helped greatly. I had phone calls all through the day updating me and it was ready to collect promptly. Even bought down to the car park for me. Particular thanks to Laura or Lauren (so sorry I couldn’t remember) at the desk who helped us.

19. august 2025
Uopfordret anmeldelse
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Besvarelse fra Haynes Ford

Thank you Margaret, appreciate your feedback and will make sure Laura is aware that you appreciated our communication.

Bedømt til 4 ud af 5 stjerner

Recall

made aware there was an recall for my car purchased in January.
arranged day, very easy
disappointed no courtsey car
had to get my sister to pick me up and take me back, while she was at work

18. august 2025
Uopfordret anmeldelse
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Besvarelse fra Haynes Ford

Hi Geoff, thanks for your review, rating and feedback, it is very kind of you to share.
We do have courtesy vehicles available at each of our sites, however they do get booked in advance and may require more of a wait before your appointment. Next time you need to book in with us make sure to mention it to the operator.

Bedømt til 5 ud af 5 stjerner

Excellent service as usual from Haynes

Excellent service from Kevin and Tommy who went out of their way to ensure I was completely satisfied with the works being carried out.

16. august 2025
Uopfordret anmeldelse
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Besvarelse fra Haynes Ford

Thanks Jonny for your time in leaving us such great feedback, we really do appreciate it.

Bedømt til 5 ud af 5 stjerner

Incredibly friendly

Incredibly friendly, helpful, and knowledgeable staff. A First Class Service experience delivered. Thank you.

16. august 2025
Uopfordret anmeldelse
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Besvarelse fra Haynes Ford

Thanks for such a lovely comment, we really do appreciate your time in leaving it for us.

Bedømt til 5 ud af 5 stjerner

I tried to book a replacement sun roof…

I tried to book a replacement sun roof with Autoglass and Haynes in Canterbury, both of which were less than helpful. Haynes Ford Maidstone completed the job efficiently and i'm grateful to have my car back with an intact sunroof.

11. august 2025
Uopfordret anmeldelse
Haynes Ford-logo

Besvarelse fra Haynes Ford

Glad to hear that all was sorted in the end for you Mike, really appreciate your time in leaving us feedback and rating.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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