Havaianas Anmeldelser 

Aucun retour sur mes demandes de réclamations car ma commande a été indiquée comme reçue, cependant je n'ai rien reçu, impossible de joindre quelqu'un chez eux, c'est épouvantable. En revanche ils ont bien débité ma carte bleue !

Ho comprato le Hawaianas Luna l’estate scorsa messe poche volte ora a inizio estate si sono già rotte , cinturino tranciato di netto senza motivo. Qualità scadente non ricomprerò più di certo, Sandali da mare che costano più di 30 euro non dovrebbero avere una resa così scadente.

Will literally stop me from ordering from Haviana again!!
How can a company of this size only give the option of printing in order to send a parcel back!! Who has a printer these days!
Honestly, sort it out!!!!

I thought I might as well give this store the review it deserved as I was shocked to see to many negatives! I purchased the loveshackfancy limited collaboration with the them and at first I even thought it was a clone / scam website! The copyright of the website hasn’t been updated (showing 2022) and the flip-flops I wanted wasn’t labelled with the same model name if you compare it to the model name on the US website. Because of this I did a search on google on the legitimacy of this website and made sure it’s the same link on their official European instagram account. Luckily it all matched so I felt confident. I don’t use a credit card so I’m nervous buying from websites in case they are scam websites since there are so many now!!
Anyway I ordered it with a little amount of anxiety thinking there’s a small chance it’s still a fake website. To my surprise it all went through smoothly and I got my order within 5 days to the UK! The other issue that I think is the reason why people give it a bad rating is sizing. This is a Brazilian brand so it’s showing Brazilian sizes, not Europe sizes!! Please take note of this but they do offer a handy size conversion on the page you are trying to buy them from. So there should be no excuses about assuming it’s Europe sizes and getting mad at this company for false advertising. I agree they could fix up their website to make it look a bit more professional since we live in a world of sophisticated online scams now. However it is up to you to read the description properly which would save a lot of time and money if this simple fact was understood. As for the product, 5 stars! They are expensive but worth it. The material feels heavy and made from good quality rubber. I am usually a UK4 but I purchased size 37/38 which fit me well especially with my wide feet

So upset these were required for my holiday tomorrow and have arrived today in a dreadful state, the holes are ripped and unwearable when I called they were not even bothered by this, no empathy or compassion, won’t be ordering anything from them again

Order GB06172025-007166974

Havaianas are not the good quality that it once was.

I recently ordered a new pair and they are not the spongy comfortable sole that they once was.

Cliente depuis des décennies, les dernières tongs reçues sont de très mauvaises qualité, "couinent" énormément; le service clients prétend que le bruit et normal et cessera au fil des mois; sincèrement, impossible d'envisager porter des chaussures faisant un bruit pareil durant des mois.... quand je pense que Havaianas était LA référence de la tong....

Ho acquistato due paia di Hawaianas donna e uomo. La consegna è stata molto veloce nonostante che vivo al Sud. Molto utile la possibilità di poter prendere il pacco in un punto di ritiro vicino casa. Le Hawaianas sono le uniche che durano di più. Peccato che l'azienda non spedisce la merce in una scatola loro ma soltanto in una busta.

The customer service from this store is beyond pitiful… they sent out men’s size 12 in white instead of ladies red in size 4. After several emails they eventually asked me to prove their mistake with 3 more photos of said mistake.
I then received an email stating they cannot fulfil my order the original product has been sold out and that I can keep the white mens pair as a gift. A gift…I have no one in my life that can wear size 12.
Beyond disappointed and will never shop here again. I did receive the offer of a €20 voucher which doesn’t even cover the average price of a pair of flip flops.
Where has good customer service gone!!!

Arnaqueurs à fuir ! J ai des tongs défectueuses impossible de me faire rembourser
36€ de foutu . Fuyez la qualité et le service ne sont plus la

livraison hors delai de 2 semaines et refus de remboursement

Excellente expérience dans ce magasin. Les vendeuses sont souriantes et accueillantes. L'atmosphère est conviale et chaleureuses. Nous étions venus pour acheter une paire de sandales pour notre fille, après échange avec les vendeuses, nous avons acheté pour toute la famille.

Il sito, i prodotti e il servizio clienti non sono male (motivi per il quale di 2 stelle) ma devono cambiare corriere (BRT) perché, pur stando a casa, dice di essere passato e non aver trovato nessuno e lascia il pacco al fermopoint più comodo a lui. Non comprerò fino a che non cambiano corriere

Besteld, betaald maar niks gekregen en op geen enkele manier contact te krijgen.
Kortom bestel hier niks!

Commande passée le 1er mai avec une date de livraison prévue le 6/7 mai. Nous sommes le 27 mai et n'avons aucune nouvelle comme tant d'autres clients.
Commande n°FR05012025-006746966

The customer service in UK Havaianas e-commerce store is terrible. I have sent email inquiry 8 days ago, and the while time I'm being ignored. I provided all of the info and pictures of faulty product and customer service team still claims that there is some special manufacturer number on the straps, but it's not. I took a photos of the flip flops from every angle and there is nothing more I can provide. I believe they just playing with me so don't have to give me my money back or send replacement. My first Havainas flip flops ever and such terrible experience. I was better buying shoes from cheap brands.

Shocking customer service
I placed my order they took the payment then 4 days later said!
Sorry your order has been cancelled.

Leider irreführende Größenangaben für Füße; S/M. Im Anschluss stellt sich raus, das dies im EU 40-44 (S) und 42-46 (M) zu übersetzen ist was nicht beim Produkt aufgeführt war… Folge war komplizierte Reklamation (bitte Innenseite Socken fotografieren???) und teurer Rückversand … nie wieder

Ho fatto un acquisto qualche mese fa e pur avendo pagato anticipatamente, non ho ricevuto nessun pacco!