Millie was great. Very helpful and lovely to liaise with. She took control of the situation and assisted us after we mentioned the below issue so props to her! Original issue was that Hardsoft's p... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Hardsoft/Millie was excellent in providing the right touch of service. She went above and beyond to ensure I received the right solution.
Virksomheden har svaret
Megan Roper was incredibly helpful throughout the whole process. She arranged the collection around my schedule taking into account that I now live abroad, and kept me updated every step of the way. S... Se mere
Virksomheden har svaret
Millie has been incredibly helpful, friendly, and efficient in handling our warranty claims and repairs. She responds quickly and makes the whole process smooth and hassle-free. We really appreciate h... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om HardSoft - Devices for Teams
Skrevet af virksomheden
With over 35 Years of experience, we are specialists in IT leasing. we are a One-Stop solution that offers expert advice on technology and financing.
We are Apple Authorised Resellers, Microsoft Silver Partners, Lenovo Trusted, HP Trusted and many more.
It's not just Macs we do, We also do 5G devices, iPhones, Microsoft Surface with 365 Solutions, Custom PCs and So Much More. Have a device you cant find? We will source it without a problem.
HardSoft Leasing Limited is our ‘banking’ arm that provides bespoke financing for HardSoft Computers or Devices for Teams. We’re not just a leasing company, nor are we just a supplier, we are a fully integrated solution.
Change, Continue or Cancel your Lease when you Flexi-Lease with HardSoft.
Its difficult to predict where your business is going. So you can Add, Switch, Return devices as your business needs change
We can provide your business with Support packages, Opex Friendly solutions, and can pre-deploy, configure and roll out devices to all team sizes. Whether you have 10, 100, or 10,000 members, Devices for Teams by HardSoft will be with you every step of the way.
Looking to only rent a device? We have you covered with our Pure Rental solution! or are you looking to help the environment a little more? why not Lease a pre-loved device?
If you are a Startup, Fintech or SME we can help you Scaleup with Devices, Support and Expert Guidance all the way.
We are Apple Authorised Resellers, Microsoft Silver Partners, Lenovo Trusted, HP Trusted and many more.
It's not just Macs we do, We also do 5G devices, iPhones, Microsoft Surface with 365 Solutions, Custom PCs and So Much More. Have a device you cant find? We will source it without a problem.
HardSoft Leasing Limited is our ‘banking’ arm that provides bespoke financing for HardSoft Computers or Devices for Teams. We’re not just a leasing company, nor are we just a supplier, we are a fully integrated solution.
Change, Continue or Cancel your Lease when you Flexi-Lease with HardSoft.
Its difficult to predict where your business is going. So you can Add, Switch, Return devices as your business needs change
We can provide your business with Support packages, Opex Friendly solutions, and can pre-deploy, configure and roll out devices to all team sizes. Whether you have 10, 100, or 10,000 members, Devices for Teams by HardSoft will be with you every step of the way.
Looking to only rent a device? We have you covered with our Pure Rental solution! or are you looking to help the environment a little more? why not Lease a pre-loved device?
If you are a Startup, Fintech or SME we can help you Scaleup with Devices, Support and Expert Guidance all the way.
Kontaktoplysninger
The Old Barn, CM21 9AE, Sawbridgeworth, Storbritannien
- 020 7111 1643
- info@hardsoft.co.uk
- www.hardsoftcomputers.co.uk
4,8
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good communication throughout my…
Good communication throughout my phone's repair and quick service.
5. august 2025
Uopfordret anmeldelse
Besvarelse fra HardSoft - Devices for Teams
Hi Reece,
Thank you for taking the time to share your experience. We’re so pleased to know you felt well informed throughout your phone repair and that we could get it sorted quickly for you. We aim to make every process as smooth and stress-free as possible, and it’s great to hear we’ve achieved that for you. If you ever need us again, we’ll be more than happy to help.
Best regards,
The HardSoft Team
Helpful & friendly service
Michelle is always super helpful and responsive, even when dealing with long-term tech issues.
31. juli 2025
Uopfordret anmeldelse
Besvarelse fra HardSoft - Devices for Teams
Michelle is always super helpful and responsive, even when dealing with long-term tech issues. Her support really makes a difference!
Faulty laptop fixed and returned…
Faulty laptop fixed and returned quickly and efficiently.
23. juli 2025
Uopfordret anmeldelse
Besvarelse fra HardSoft - Devices for Teams
Thank you for the prompt and efficient service. The faulty laptop was fixed and returned quickly – much appreciated!
Hardsoft repaired our devices
Hardsoft repaired our devices. Arranging collection and delivery to our head office. Kept us informed of progress and ensuring we were happy.
18. juli 2025
Uopfordret anmeldelse
Besvarelse fra HardSoft - Devices for Teams
Thanks so much for your feedback! We're glad everything went smoothly with the repair and that you felt informed throughout. It’s great to hear the process met your expectations — we’re always happy to help!
Danielle and Ben were great
Danielle and Ben were great, very helpful and friendly.
1. juli 2025
Uopfordret anmeldelse
Besvarelse fra HardSoft - Devices for Teams
Really appreciate you taking the time to leave a review. Danielle and Ben will be thrilled to hear your kind words — we're lucky to have them! Glad they made the experience a positive one for you.
– All the best, the HardSoft Team
Great service
Great service received again from Hardsoft for the repair of a laptop, particularly the regular updates of progress from Michelle.
Many thanks.
15. juli 2025
Uopfordret anmeldelse
Besvarelse fra HardSoft - Devices for Teams
Thank you for your continued trust in us! We're delighted that Michelle kept you updated and the repair was handled to your satisfaction. Don’t hesitate to reach out if we can help again.
First class service
My experience with your repair service was excellent. The communication, responsiveness, and organisation I received from your team were absolutely first class. It has truly restored my faith in UK customer service. Thank you to Michelle, and the entire HardSoft team
12. juli 2025
Uopfordret anmeldelse
Besvarelse fra HardSoft - Devices for Teams
This is such wonderful feedback — thank you! We're thrilled to hear the communication and responsiveness stood out to you. Michelle and the rest of the team truly appreciate your kind words.
Besvarelse fra HardSoft - Devices for Teams
Thank you so much for your kind recommendation! It’s great to know you were pleased with the service. If there's ever anything else we can support you with, we're just a call or click away.
Very professional
Not the usual situation with faulty equipment, but dealt with really well.
9. juli 2025
Uopfordret anmeldelse
Besvarelse fra HardSoft - Devices for Teams
Thanks for the great review! Even when situations are a bit out of the ordinary, we aim to handle them with care and professionalism — we’re really pleased to hear that came through in your experience.
Great Service …
Michelle was incredibly efficient and the communication was excellent
1. juli 2025
Uopfordret anmeldelse
Besvarelse fra HardSoft - Devices for Teams
Donna, will pass this great feedback onto Michelle directly.I am sure that will make her morning!
Amazing service.
7. juli 2025
Uopfordret anmeldelse
Besvarelse fra HardSoft - Devices for Teams
We are thrilled to hear that you found our service to be amazing.Thanks for taking the time to leave a review
I was so impressed by the speed of this…
I was so impressed by the speed of this service and the brilliant communication throughout. My laptop was sorted so fast. thank you!
4. juli 2025
Uopfordret anmeldelse
Besvarelse fra HardSoft - Devices for Teams
Sophie, I am so pleased we "impressed". I appreciate you taking the effort to make a review of our services.
Excellent team and excellent customer…
Excellent team and excellent customer support, lovely staff! ❤️
1. juli 2025
Besvarelse fra HardSoft - Devices for Teams
Hi Iulian,
We truly appreciate your kind words! It means a lot to hear such positive feedback — we’ll be sure to pass this on to the team. Always a pleasure to support you.
Besvarelse fra HardSoft - Devices for Teams
Hi there,
Thanks for the great feedback! We're glad we could get things sorted quickly and with clear communication. Don’t hesitate to reach out again if you need us!
Great company got our second laptop.
30. juni 2025
Besvarelse fra HardSoft - Devices for Teams
Thanks so much for the great feedback!
We’re thrilled to hear you’ve come back for your second laptop — it means a lot to us. If there’s anything you need with setup or support, we’re always here to help.
Enjoy your device!
Be very careful of their finance set ups
We were with Hardsoft for 6 years on and off, but something you must be very careful of if you take out their Lease or any finance, is they don't stop after the 11 months agreement is up, they wrongly carry on taking money from you, until you notice it still coming out of your account. We couldn't believe it as they were always so great and we highly recommended them to loads of our clients. They should send out a letter to say you have completed your term. They use Grenke who we have actually used without any issue several times. They said they had sent email reminders - which not one of those emails I have receipt of, so they could have been going into trash for years. We are totally gutted, and now having to go through small claims court. We are a small business and really trusted them as a family run business we never had this issue with past financial arrangements with hardsoft. So be very careful. Just to add / they mentioned the portal has only been a recent thing and we have never been given anything to allow us access to a portal. This is from 2022! Where they carried on taking money each month. No record of the emails apart from their messages. No guidance apart from a curt email stating it’s our fault for not cancelling the over payments ! We have your money now so sorry about that ! No refund !
26. juni 2025
Uopfordret anmeldelse
Besvarelse fra HardSoft - Devices for Teams
Thanks for the feedback.
We have sent three emails to you regarding this, offering you the option to cancel the agreement.
Our records show that these emails were received and opened. Furthermore, our regular communications encourage customers to log into our Customer Portal, where agreements can be managed directly.
You have reached out to our team directly in the last few days who have provided additional guidance.
Instances like this are exceedingly rare due to our proactive approach in supporting customers to manage their agreements.
We apologise that this has not been possible in your case. The normal fee to retain ownership of the device has been waivered by the Team.
Michelle has been so helpful with…
Michelle has been so helpful in organising a replacement device for us, thank you so much, it continues to be great service from HardSoft.
23. juni 2025
Uopfordret anmeldelse
Besvarelse fra HardSoft - Devices for Teams
Thanks so much for your lovely feedback! We're delighted to hear Michelle was able to get everything sorted smoothly for you. It's great to know the service from HardSoft continues to meet your expectations! 😊
excellent service from Michelle and the…
excellent service from Michelle and the team.
Good communication and updates and prompt repair.
23. juni 2025
Uopfordret anmeldelse
Besvarelse fra HardSoft - Devices for Teams
We really appreciate you taking the time to share your experience! It's great to hear Michelle and the team kept you well-informed and got everything sorted quickly. We're glad we could get you back up and running without delay! 💪
Great help and support from the team!
19. juni 2025
Uopfordret anmeldelse
Besvarelse fra HardSoft - Devices for Teams
Hi Sandy, Thank you for your review! We're really glad to hear that — we’re always here to help! 😊
Good comms and service
17. juni 2025
Uopfordret anmeldelse
Besvarelse fra HardSoft - Devices for Teams
Thanks so much! Really glad you were happy with the communication and service.
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