Harbor Freight Tools Anmeldelser 

Harbor Freight could care less about my $2100 generator purchase, 1 month out of 90 day warranty, not even broken in yet with only 2 hours run time. If you didn't purchase the $400 extended warranty you are SOL. They simply don't care. After spending thousands of dollars with this company, I'm totally done and will go out of my way to tell everyone to avoid this company at all costs. Oh...and you can forget support using the toll free phone number, or online chat, for help. Endless loops that eventually hang up. They simply don't care after they get your money. Run away...very far away from Harbor Freight

Just purchased a 11 gallon air tank, the air chuck will not shut off, no matter what you try the air just keeps blowing out, since I live 35 miles from harbor freight I called the service assistance number that was in the packing with the tank to see if they would replace the defective air chuck and 3ft hose and I was told that they have no replacements parts for the air tank but that I could buy one from them if I wanted to, So not real happy with my purchase of this 11 gallon air tank

I purchased a 2 gallon sprayer on 3/31/2026 on 6/4/2026 using it for the third time, I pumped it up as usual on about the 15th push of the plunger the fluid started pouring out a split at the bottom. The store won’t accept sprayer returns, they directed me to a web site that required everything but my first borns birth certificate for a refund. Going to Ace today where they stand behind what they sell.

3-5 sales events in a row have I gone to purchase a generator, I've driven up to 70 miles based on information from the website, only to arrive and be informed that "low stock" includes the floor model, and that might be the only one that's actually on hand.......the floor model that they can't or wont sell.
I work in retail, so I am well acquainted with the phenomenon of posting a sale only to have the DC not send you enough, or any at all.
Harbor Freight? You need to get your collective #*)_(*&^ together before you loose even more customers.

I went to lumberton location talk to Manigor and ask to buy the icon tool box and told me 36 months financing with 0% interest he told me to get the Garnett Freaght credit card and you will get extra discount I applied the card got prove for 2500 I told the girl did you put that total amount it she said no I called the credit card company and I told them the whole story the guy told me the only do the 0% on amount1700 Doller gals advertised wrong information and the pull my credit for no reason would never get this company card in the begun with I would never deal with lumberton Herbert Freaght store anymore false advertisement and the bad info from the store management and they pull my credit for no reason I did call the credit company and cancel the raton card and close my account plz plz plz wach out for there advertisement

Do not pre-order a tool cart. I ordered one in early April and I was supposed to receive it today (May 28th), which is already a long wait. But now I just received an email saying it's delayed and I won't receive it until July 1st. This is ridiculous, and customer service was zero help. They said they couldn't do anything except cancel it. It is ridiculous waiting three months for an order. My buddy, who ordered the same thing, already received his a week ago.

I first thought HF was great and sold good stuff cheap but after buying their stuff from hammers to drills , you name it I have found it doesn't last like it should and usually quits right after the time the warranty quits. Triggers on power tools and batteries in particular! Steer clear of HF especially their electronic stuff like drive way alarms and solar lights I have found this is some of the top of the line junk. Even their hammers that "look" good but the heads fall off after a year when the wooden handles shrink and get loose

Nadine was the cashier on the Chula Vista store, she was very rude I asked from the beginning about the paint gung and she told me where they’re so after I went to paid I picked the wrong one, so she sent me back to get the correct one—even though I was standing right in front of her. Then, she rudely ordered me to get back in line again; she blamed me for being an idiot and treated me terribly just for not bringing the right item, forcing me to start all over again at the back of the line.

I returned a saw I purchased never used un-opened box. They charged me a $52 restocking fee. They made $52 today but lost a life time customer.

The tools are cheap and worthless. Do yourself a favor and spend a few extra dollars on real tools that will last.

Bought the Bauer corded jigsaw. Blades would not seat. Returned it. Pulled another of the shelf. Same problem. Obvious design flaw. Got a refund. Then purchased a WEN jigsaw online from Home Depot. Same price range. Actually a few dollars cheaper, and everything worked fine. 3 stars instead of one because refund was hassle free.

Brought a tool back because it stopped working . I brought it back within 2 hours . They charged me a restocking fee on a defective tool. Also brought back a spade bit that was the wrong size did not use and was charged a restocking fee. Overall cheap tools !

Sure. I went in for a highlift jack, around indy they call it a farm jack or tractor jack same thing to me. Staff was quick and short. Got me in and out. That's what I needed. The tool was a little pricey from the ones I've bought in the past , time is a fickle beast. They allowed me to go and get my truck so I could pull up to the door while a sales associate tossed the jack in the back like a well orchestrated late night pick up of the goods. And down the street I went...taillights.

I purchased a GREENWOOD 12V, 15 Gallon Spot Sprayer for my husband over winter as a Christmas gift for spring use. The pump does not work on this sprayer right out of the box. We have a small ranch is SW Montana and didn't try the sprayer until April. Harbor freights warranty is for 90 days so we are SOL for this POS sprayer. They said we should have purchased the extended warranty. Do not purchase from Harbor Freight unless you plan to take it out of the box immediately.

They claim to bring best place to work best place to shop LaGrange ga store is anything but that from employee drama dragged out in public and unethical treatment of customers by berating them .

I was charged a "restocking fee" so I did not buy the approximately $160.00 item that I had been planning to buy. I bought the product and then returned it the next day because it did not perform as advertised.

Conway Arkansas Skyline location is not recommended.

I went to harbor freight April 12, 2026 located in Hays Kansas at 2918 Vine St suite 140. My son and I had taken a tool in, in hopes of having it replaced. It was a warrior step drill bit. The sales manager told us that because it was a free gift during a sale on 3/22/26 that it had no value and store policy did not permit an exchange(not exact wording). We explained that it was the first time using the drill bit and it was being used to pre drill roofing metal. I explained that once the bit pierced the metal the end of the bit literally shattered sending shrapnel flying causing damage to our qounset hut leaving a hole in it. I told him that you can clearly see that it was from defective materials. He looked at the broken tool and said hmm ive never seen that before. He basically said it didn't matter. He asked questions as though he did not believe what we were telling him. I asked for the stores legal information as it had caused damage when it shattered. He said that there was an incident report form that we could fill out. It took him several minutes to return to the register with the form. It was long enough my son and I had contemplated just leaving. When he returned to the register he asked a couple of questions and I inquired if the form could be brought home and returned or had to be filled out right then. "He" stated that he had to fill the form out. I told him that I had ice cream in my truck and I would have to do it later. I then asked how long I have to fill out the form. The form is 5 pages front and back so ten pages total. "He" said the sooner the better. He made the statement that "people use and abuse items and bring them back hoping to get new ones". Now whether he meant to insinuate that was what happened in our case or not my son and I took it as him of accusing us of doing that very practice. To sum this long story up I have a damaged out building(a steel building with a hole in it, a shattered drill bit that you can clearly see issues with the materials used to make it. The edge of the break was not sheered or torn but shattered. The metal was/is rusted and textured like sand paper. While the drill bit it's self didn't have a lifetime warranty many of the tools I have bought over the years have had one. When using this store I have found that a lifetime warranty no questions asked policy means being accused of intentionally damaging tools or even having to argue that a tool has a lifetime warranty when the package clearly states that it does. This is not the first time I've had issues with this store but it will most certainly be the last.

To start with I have bought good amount of items from this store in Cary in the past. Yesterday I was asking for help locating a product that was not on display and tag was covered up. I asked the associate if they had what I was looking for. I ended up having to tell him several times. He yelled at me what are you looking for, before finally locating the tag. Short guy with glasses. After he brought out I noticed have to buy the charger and battery so would be like 265 dollars so I decided not to get after all. I walked off because of his crap attitude. Looked around a bit then asked a different associate about another product not displayed. He took me to the end cap were was just some cards hanging. He had an attitude. I just left the store did not buy a thing. I know what I need and can order online get it shipped. The other item craftsman is less expensive. Will not go back to that store.

Horrible service parts were not in the box wheels missing.And they told me come back for wheels. Went back 25 minute drive and they said I should bring compressor with me. It's heavy and already out of box they didn't care, told me, I had to bring it back to get the wheels.Horrible customers service.I will just return it