My driver that collected me from Tolleshunt major was lovely. I unfortunately didn’t get his name, but we chatted the whole journey and it was a pleasure.
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Se, hvad kunderne siger
We used Happicabs for five bookings over the course of a wedding weekend, including a two hour journey from central London to Malden. Every driver was on time and courteous. We also had to make variou... Se mere
Virksomheden har svaret
The outbound airport transfer was in time but the vehicle was too small - driver was very helpful but we did have to cram ourselves in with luggage on our laps & my wife’s walker wedged behind th... Se mere
Virksomheden har svaret
After a great day in London we realised we was going to be to late to get back to maldon by bus so called happy cabs and gave us the price of how much it would be (reasonable price for what time it wa... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Happicabs is a trusted provider of taxis, minicabs, and minibuses in Maldon, Chelmsford, Braintree, Witham, South Woodham Ferrers, and the surrounding areas. With over 50 years of experience in local transportation, we pride ourselves on offering safe, reliable, and efficient taxi services. Our team of professional, DBS-checked drivers ensures a comfortable and timely journey every time. We accept cash and electronic payments, including Apple Pay and Google Pay, for your convenience. To easily book a ride and track your taxi in real-time, download the free Happicabs app for iOS and Android. Simply search "Happicabs" in your app store today!
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Book black taxis, cars, & minibus services with Happicabs – your go-to for reliable travel in Essex!
Easily book on-demand rides or schedule up to 3 months in advance via our mobile app. Choose from over 250 vehicles, including taxis, minicabs, people carriers, executive cars, accessible vehicles, and minibuses.
Enjoy fast, on-demand taxi services in Chelmsford, Witham, Maldon, Braintree, and South Woodham Ferrers, with rides arriving in under 10 minutes.
We also offer airport transfers with flight tracking and eco-friendly journeys in electric & hybrid vehicles.
Available 24/7 with friendly customer support! Book your ride today and unlock Essex with Happicabs.
Kontaktoplysninger
High Street, CM9, Maldon, England, Storbritannien
- 01621883883
4,3
Fremragende
49 anmeldelser
Har besvaret 88 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
My driver was lovely
My driver that collected me from Tolleshunt major was lovely. I unfortunately didn’t get his name, but we chatted the whole journey and it was a pleasure.
2. maj 2026
Uopfordret anmeldelse
Turned up late - missed train
Turned up 15 mins late to pickup and ended up missing train so had to sit at station for an hour. Booked well in advance so no reason to be late
11. april 2026
Uopfordret anmeldelse
Besvarelse fra Happicabs - Essex Taxi Service - Maldon
Good Afternoon Ben, I have sent you a request for further information so I can look into this for you. I would be grateful if you could respond. Kind regards
I had a great experience with this taxi…
I had a great experience with this taxi driver. They were punctual, professional, and very friendly throughout the journey. The car was clean and comfortable, and the driving was smooth and safe.
26. marts 2026
Uopfordret anmeldelse
Besvarelse fra Happicabs - Essex Taxi Service - Maldon
Good evening Ibrahim, Thank you so much for your very kind words. It is much appreciated by myself and my entire team. I hope we continue to meet your expectations in the future.
What a lovely cabbie!
What a lovely cabbie! His car was spotlessly clean and smelt so nice. Arrived in less than 10 mins. Really lovely guy too which is very reassuring as a female travelling alone late at night. Thank you driver 👍
14. februar 2026
Uopfordret anmeldelse
Besvarelse fra Happicabs - Essex Taxi Service - Maldon
Good evening, thank you so much for your kind review. I am thrilled we met your expectations and sincerely hope we continue to do so in the future.
Cancellation without notifying us
I received confirmation for my taxi booking, but no one arrived at the pickup location. We were left stranded in the middle of nowhere with no explanation. When I contacted them, they informed me the booking had been cancelled—yet no one had notified me of this cancellation. After waiting, they eventually sent a driver who arrived one hour late. Despite the inconvenience and their failure to communicate the cancellation, they refused to provide any refund.
The staff I dealt with were rude and dismissive. The only person who showed any professionalism was the taxi driver himself.
This was one of the worst service experiences I have ever had. I cannot recommend this company.
30. januar 2026
Uopfordret anmeldelse
Veysel Was wonderful driver
Veysel Was wonderful driver, he was so kind and very lovely to talk to. He made sure I was safe and got home safely.
Ten out of ten taxi driver
3. januar 2026
Uopfordret anmeldelse
Besvarelse fra Happicabs - Essex Taxi Service - Maldon
Good Evening Enya, Thank you so much for your very kind words. I will pass these words onto Veysel who will be as equally as delighted by your kind words. I sincerely hope we continue to meet your expectations in the future.
😊👍Great Service
Taxi arrived as arranged and we were texted beforehand and on arrival
Good driving.
Good communication with company regarding booking.
Thank you
24. december 2025
Uopfordret anmeldelse
Besvarelse fra Happicabs - Essex Taxi Service - Maldon
Good morning Sue, Thank you very much for your kind words, I am thrilled we met your expectations on this occasion and I sincerely hope we continue to do so in the future.
Glen was on time
Glen was on time, friendly, professional and got me to my destination in good time.
16. december 2025
Uopfordret anmeldelse
Besvarelse fra Happicabs - Essex Taxi Service - Maldon
Thank you so much for your very kind words. I will pass this on to Glen who I am sure will be equally as thrilled. Kind regards.
Glenn’s so wonderful puts a smile on my…
Glenn’s so wonderful puts a smile on my face every morning, best taxi driver out there
11. december 2025
Uopfordret anmeldelse
Besvarelse fra Happicabs - Essex Taxi Service - Maldon
Good Evening Lollitta, Thank you so much for your very kind words. I will pass your kind words on to Glenn who I am sure will be equally as thrilled with your comments. Kind regards
Great
Always punctual and good communication from the office. Glen is often the driver I have and he is always cheerful, great conversation and puts you at ease.
10. december 2025
Uopfordret anmeldelse
Besvarelse fra Happicabs - Essex Taxi Service - Maldon
Good Evening Katie, Thank you so much for your kind words. Our whole team will be thrilled, especially Glenn. I hope we continue to meet your expectations in the future.
i had to call again to find out where…
i had to call again to find out where my taxi was as i was told it was coming but was waiting 30 minutes in the dark.
31. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Happicabs - Essex Taxi Service - Maldon
We’re very sorry to hear about your experience and the delay you faced. That’s certainly not the level of service we aim to provide. We’ve asked you to share more details about your booking so we can investigate what happened and address it directly.
My Driver was really chatty and…
My Driver was really chatty and friendly. Great service!!!
24. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Happicabs - Essex Taxi Service - Maldon
Good morning Neil, thank you for your kind words. I am thrilled we met your expectations and sincerely hope we continue to do so in the future.
Arrived on time
Arrived on time. Careful driver. Good company you and conversation
13. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Happicabs - Essex Taxi Service - Maldon
Good Evening John, thank you so much for your very kind review. I sincerely hope we continue to meet your expectations in the future.
Fantastic service
This is my first time being picked up by Imran. Great ride, fantastic personality and attitude. Very polite, helpful and considerate. Would be more than happy to have him as my driver.
12. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Happicabs - Essex Taxi Service - Maldon
Good evening Dean, thank you so much for your kind words. I will pass this on to Imran who will be as equally thrilled. I sincerely hope we continue to meet your expectations in the future.
Besvarelse fra Happicabs - Essex Taxi Service - Maldon
Hi Jayjay, thank you so much for your very kind review. It is much appreciated by our entire team and I sincerely hope we continue to meet your expectations in the future.
Stansted / Maldon airport transfer.
The outbound airport transfer was in time but the vehicle was too small - driver was very helpful but we did have to cram ourselves in with luggage on our laps & my wife’s walker wedged behind the drivers seat.
The return transfer was initially booked for the wrong date - quickly sorted & no extra charge. On the correct day the driver was bang on time in a bigger vehicle & was also super helpful.
It took a lot of emails back & forth to get the prices & book the taxi’s - but email responses were always quick.
26. september 2025
Uopfordret anmeldelse
Besvarelse fra Happicabs - Essex Taxi Service - Maldon
Thank you for your kind review, I am sorry that you had some issues especially with the outgoing taxi. I have passed this onto the training department to make sure we improve on this in the future. Kind regards
Glen was the driver amazing man kind…
Glen was the driver amazing man kind polite would RECOMMEND thank you so much
29. august 2025
Uopfordret anmeldelse
Besvarelse fra Happicabs - Essex Taxi Service - Maldon
Hi Jill, Thank you so much for your very kind words, I am thrilled that Glen looked after you on this ocassion and I am sure Glen will be very appreciative of your kind words.
If I could give 0 stars I would
If I could give 0 stars I would. Absolutely awful customer service. The guy that handles the phone calls is so rude and unhelpful. It’s a shame as I’ve been a customer for them for years. Never again will I use them.
Shame because there are 2 really nice cab drivers.
22. august 2025
Uopfordret anmeldelse
Besvarelse fra Happicabs - Essex Taxi Service - Maldon
Good evening Stevie, I am sorry your expectations was not met on this ocassion. I have already messaged you directly. Please feel free to reach out to me if you require anything further.
Excellent driver
Cab was ordered for my daughter, she wanted to say how lovely Stephen was. They chatted the whole journey
20. august 2025
Uopfordret anmeldelse
Besvarelse fra Happicabs - Essex Taxi Service - Maldon
HI Kirsty, I am so thrilled that Stephen met your daughters expectations. I sincerly hope we continue to meet expectations in the future.
Exceptional driver but bad booking service
The people who received the call let you down. I don’t know if it was intentional but the taxi was 30 minutes late.
However, our driver Andrew (Andy) was exceptional, couldn’t fault him.
5 stars for Andrew
1 star for the booking service and updates before he arrived.
3. august 2025
Uopfordret anmeldelse
Besvarelse fra Happicabs - Essex Taxi Service - Maldon
Good Evening Ethan. Apologises, for the mixed service you received during your recent journey with us. I have sent you a request for further information I would appreciate it if you could respond so I can look into this for you. Kind Regards
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