Their customer service is amazing. My kid loves the quality of the costume and the detail. In our case, we ordered it too small and even though my kid loved it and trying to wear it, it doesn’t fit.... Se mere
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Se, hvad kunderne siger
I am a repeat customer of Hallowitch. My son has five or six of their superhero costumes, and they are the best quality he has ever owned. Customer service is excellent. I can always get a response wi... Se mere
Excellent company! Ordered a Halloween costume and my daughter changed her mind, of course. Emailed asking to cancel the order OR information on how to return if it had already been shipped. Within 2... Se mere
Ordered two costumes in one order. Package arrived late and contained only one costume. Was told 3d before Halloween the second costume was missing and wouldn’t arrive in time (and only after I follow... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Hallowitch have every kind of Halloween costumes for men, women teenagers, and kids. In Halloween costumes online store, you can find animal onesies, Superhero costumes, movie costumes like Black Panther, Star Wars, princess costumes, inflatable costum...
Kontaktoplysninger
3,4
Middel
42 anmeldelser
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Great!
Ordered a onesie, prompt delivery and high quality. Customer service was good at responding to emails as well.
26. oktober 2020
Uopfordret anmeldelse
I received a wrong product, but customer support doesn't respond
I ordered a onesie and waited for a long time, though, fortunately, the seller has been in touch with me, they explained that this situation was due to the coronavirus. When the onesie came, it turned out to be smaller than I ordered. There was no size tag on the onesie though. I contacted customer support and they offered a partial refund of the price, I asked if it was possible to exchange the onesie for another with the correct size. They told me that it could take about a month, but I agreed. A month later, I wrote to them about it again and this time they offered a refund. I asked whether I would have to send a small kigurumi back, but since then they haven't answered me and they ignored my last three letters. I ordered the onesie on February 7, today is June 12, and the issue has not been resolved yet, they just ignore me.
11. juni 2020
Uopfordret anmeldelse
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