Ordered a travel book for upcoming holiday, via Amazon.es. tracking number only applies whilst still in uk, l live in Spain. 15 days passed with no delivery and no tracking updates! I contacted Gree... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
look like a bunch of charlatans. trying to contact these frauds via Amazon regarding order which has been dispatched but gone AWOL since early July
Extremely disappointing! Took my order, and my money, generated a tracking number (which didn't work), then did nothing! Book never dispatched. No communication, no updates, no response t... Se mere
Along with all the hundreds of other negative reviews my experience is just as negative. Book didn’t arrive. No apology or concern from greener books. I will never order from them again and would not... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
With over 590,000 reviews on Amazon, Greener Books is home to thousands of preloved books - an enterprise with a passion for books and supporting the environment!
Kontaktoplysninger
60 Coronation Road, NW10 7PX, London, Storbritannien
- customercare@greenerbooks.co.uk
- www.greenerbooks.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
dont buy from them
Paid for 2nd hand book, didnt get confirmation email, then an email saying someone else had bought it at the same time (very unlikely its not a best seller) they would refund via {Market Name}Stupid me shouldve read reviews first
Total Scam
They sent the wrong book and they do not answer their phone DO NOT USE
Same old story
Same old story. They take the money and don't send the book. It's a fraud, and one that Abebooks doesn't seem to want to take any responsibility for. Sustainable model though.
I should have looked at the reviews…
I should have looked at the reviews before ordered. I have the same problem as many with non arrival of books and silence when contacting.
Scamtastic
Quick update on my review below. Well done Nationwide, I've already received a refund via my credit card. I ordered a second, very cheap, book on Amazon, which will enable me to leave a snippy 1* review there, where they have a surprisingly high user rating.
Scamtastic? If I’m buying cryptocurrency or a cheap Rolex I’d be checking the veracity of the vendor first. When buying a second hand poetry book? Not previously but I will in future.
Familiar zero star experience with legions of other Greener Book / Abe Books customers; no book, no response to email and a Royal Mail tracking number that doesn’t work.
I’ve submitted a refund claim via my Nationwide credit card. Will report back if this works. Did anyone manage to get a refund directly from Greener or Abe?
Greener have a shop in London at
60 Coronation Street, Park Royal,
NW107PX apparently. I’m looking forward to visiting next time I’m in London to “discuss a refund”.
Defrauding Customers
Ordered a book, payment taken, no book delivered.
Complained through Abe Books, no help, no refund, no acknowledgement.
How many customers are being defrauded of money? There seems to be nothing I can do, except avoid both companies in the future.
Book seemed to have been soaking wet in the past
I ordered through eBay. Book was described as 'very good book'. It arrived feeling quite damp. The book appeared to have been soaking wet at some point and not dry when shipped. It looked quite aged and seems to be starting to disintegrate now it's dry. I left appropriate feedback, including photos but didn't receive anything in response.
I will avoid this company in future.
Book not received
Book not received, tracking details were not recognised on Royal Mail website. No response to emails - refund requested but after seeing the reviews on here, not hopeful of getting my money back. Will not be using this company or Abebooks again.
Book not delivered. No response to request for info. no refund.
I had a similar experience to other reviewers. I ordered a book in November and received an email saying it had been dispatched. When it didn't arrive, I asked for confirmation of when it had been sent and where and received no reply. I then requested a refund but have had no response.
Book never arrived
Book never arrived. Tracking number not recognised by Royal Mail. No response to five emails. No response to request for refund. No help from Abe Books and it wouldn't accept any downloaded information which was apparently required to chase the missing book - ie Abe were less than helpful. Do not use this company.
Greener Books, No Book, no customer service
Book did not arrive, emailed to advise and find out where it was, 4 emails ignored. Requested refund several times, all ignored.
Greener books order did not arrive
Greener books sent a tracking order for the book, but it never worked, and the book never arrived. It is possible they didn't send the book. I emailed to enquire about it, and they did not reply. Avoid using them. Abebooks are complicit by not supporting to chase up the missing order
Book never arrived.
My book never arrived and the tracking number provided did not work. They never replied after I enquired about where my book was. I purchased through AbeBooks and they had to step in to get me a refund.
Don't buy from them.
Amazon should remove this seller!
Ordered on Amazon 50 plus days ago and received nothing. Amazon wants to play the contact seller game and waste more time for my $40 refund. SCAM SCAM SCAM!!!
Ordered 3 books via amazon
Ordered 3 books via amazon , one arrived no sign of the other 2. Contacted they told me royal mail had delivered. Told them only 1 was delivered, they said they would send the other 2 out to me. Received 1 more no sign of the 3rd one. Recontacted them still no sign of the final one. They are completely unreliable, full of excuses.
Awful
Awful, I tried to buy a book. They said the book they had found was in too bad a condition to send it. They promised a refund. No refund arrived. I sent them the details contained in the email. They couldn't identify it. They sent me another email saying I would hear within 48 hours. No email arrived. No refund paid. Avoid this company.
Total Lack of Customer Service
The book I ordered has not been delivered after nearly three weeks past the due date.
I have contacted Greener Books on three occasions asking for information and, lastly, a refund. There has been zero communication from Greener Books.
I would advise any prospective customer to seek an alternative provider.
Bookin’ Useless
I bought a copy of George Orwell’s ‘England Your England’ online on eBay, advertised as ‘Good Condition. Book.’ I thus assumed it was a paperback essay collection (my bad) but it was a 57 page booklet, saddle stitched, from a 1990s Penguin ‘Great Ideas’ series. When I complained about the description I received a curt ‘please return to sender. Upon receipt a refund will be issued.’ No apology. Not worth the considerable effort needed for a £3.59 refund even if I thought they’d give me a refund. If you have an alternative supplier, and there are plenty out there, I suggest you use them.
Ordered a book on Amazon from Greener…
Ordered a book on Amazon from Greener Books. The day before delivery due the purchase was cancelled without any communication or explanation. Avoid.
Only one out of two!
I ordered two books. 1st one arrived as promised with a note saying the other one will be delivered later. It never arrived. I contacted them twice: first to ask when the 2nd book will be shipped, then to ask for a refund as the date I needed the book for had past. I didn't get any response for either of my messages.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








