Purchased a lovely grey wool coat…
Purchased a lovely grey wool coat recently. Really pleased with it. Nice cut. Very flattering. Would recommend Great Plains for quality materials and long lasting products.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Purchased a lovely grey wool coat recently. Really pleased with it. Nice cut. Very flattering. Would recommend Great Plains for quality materials and long lasting products.
Bought a dress advertised as a maxi dress. It wasnt is was not even covering the calf. The material was cheap and shoddy and it had no style in it at all. I have had other dresses last year and they were fine, this one i will be giving to the charity shop!! Is it John Lewis partner here that is making this site now full of shoddy goods or is it great plains, makes one afraid of ordering anything else...and i was a very good buyer last year.
I ordered 1 jumpsuit online on a Friday and paid £7 for next day delivery.
The confirmation email which was sent after I'd ordered and paid and stated delivery would be on the Monday.
I rang their customer service dept the next day to ask why I wouldn't be receiving it on the Saturday only to be told the website states any order made after 11pm on a Friday would not be delivered until the Monday.
I pointed out that I didn't see this on the website but surely when I chose next day delivery for £7 this should have flagged up?
I asked for a refund of the difference but was told no.
The jumpsuit is of poor quality, made with very cheap, thin cotton so I'm returning it.
I filled in the return form only to discover they do not do free returns during their sale period?!
And, they are saying to return it paying extra for proof of purchase.
So basically it's going to cost me over £12 odd to try on a poor quality item of clothing.
I'm disgusted with this company and won't be ordering from them ever again.
I'll be warning all of my friends on Facebook, twitter etc too.
Take heed.
In this day and age where businesses are vying for your custom having to pay for delivery AND returns is unacceptable.
Trying to get through to customer service seems impossible!
will not be shopping with them again!
👎🏼Zero rating from me
Really poor customer service from this company. So hard to get hold of, wasting so much of my time writing the same emails back to them once I get a response.... I honestly can't understand this considering it is such an established company.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.