granitefinance.co.uk Anmeldelser 1.505

I spoke to Bradley from granite finance he went above and beyond by taking his time to understand and help me with my inquiry as soon as I got off the phone I was actually telling my husband I have never spoken to anyone that genuinely cares and likes to help customers I couldn’t thank him enough he deserves a raise.

I spoke to a member of staff called Nya and this person went above and beyond to help me sort my issue out and was delt with and sorted out very quickly and professionally very very pleased and would love to say a massive Thankyou to Nya for everything Amazing staff member

Really helpful customer service lady chevin
Helped me in the right direction for payments
Did everything she could

The worker Christine was very nice and helpful she guided me through what to do step by step and was extremely patient and understanding thank you for your help

I spoke with Christina, she is honest, helpful, and constructive.

Bradley is a credit to his employer such a lovely human being. Interactions with people like Bradley are extremely rare and reinforce peoples trust in humanity. Can not stress enough how much of a great easy experience I had at an extremely difficult time. This is an interaction which will stay with me for a very long time. Thank you so much Bradley!

Amazing service by Chevin, very quickly resolved my issue.

I just want to say a huge thank you to Rob at Granite Finance today. I was unable to make one of my payments due to an unexpected situation after losing my dog, which left me with a bill I wasn’t prepared for. It’s been a really difficult and emotional time, and I was honestly feeling very overwhelmed.

Rob was incredibly understanding, kind, and patient throughout the whole conversation. He really took the time to listen, helped me sort everything out, and reassured me every step of the way. By the end of the call, I felt calm, supported, and genuinely relieved.

Customer service like this makes such a difference, especially when you’re going through a hard time. Thank you, Rob, for your compassion and for going above and beyond to help me today it truly meant a lot.

The service I recieved from Bradley today was absolutely amazing!! Such a lovely and proactive person!!

Fell behind with my monthly payments due to unforeseen circumstances,phoned up and spoke to a lovely lady called Chevine who sorted my problem out for me within a few minutes,absolutely brilliant service,thank you Chevine

Service was spot on

I was helped by my advisor chevin, who was not only pleasant but very helpful and informative, helping guide me through and quickly resolved my problem, chevin explained everything to me in a simple, friendly and understandable way. Excellent service and a great advisor

Spoke with a gentleman called Bradley and I have no words to explain how helpful and understanding he was and how he went above and beyond to not only help but better my situation.

Bradley was very helpful and understanding. Such a gentleman

I'm so grateful for the service provided. I feel heared, understood and looked after. What a great team!!
A special Thank you to Agent Rob... 😊👍

Christina was very helpful brilliant customer service polite and friendly great company will recommend.

Anita was so helpful during today’s call, she answered all of my questions clearly & made sure I understood everything before moving on. I left the call satisfied & happy with my policy. Thanks Anita x

Norman was extremely reassuring during my call and helped me with my situation very quickly :)

What made the experience great was bradley! Genuine guy you spoke to me professionally but also in a way that puts you at ease, top bloke and every place needs someone like him to speak to because it really does make all the difference! Again top bloke and couldnt recommend higher!