i'm based in Northern Ireland and the gentleman who works in store took 3 or 4 calls from answering my questions and giving me advice. I knew what handles I liked buy didn't know what all i needed in... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
had a fantastic experience with Grace & Glory! I kept asking questions via their online chat and they answered immediately every time—whether it was about the fittings or advice on how to fit them. Th... Se mere
Virksomheden har svaret
The picture shelves we bought were beautiful, even better than the photos, really high quality and very sturdy. The website was set up to provide beautiful things and has succeeded with bells on. The... Se mere
Virksomheden har svaret
I spent weeks searching the web and calling suppliers to track down a product to match my unusual requirements. Steve went the extra mile to contact the foundry and arranged supply of the perfect part... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Grace & Glory Home Ltd is an online interiors shop, stocking a beautiful collection of architectural hardware, lighting and fresh, functional homewares and accessories.
Kontaktoplysninger
18 & 19 Waterside, Chivenor Business Park, EX31 4AY, Barnstaple, Storbritannien
- 01271 370095
- enquiries@graceandgloryhome.co.uk
- www.graceandgloryhome.co.uk
4,6
Fremragende
1 t anmeldelser
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Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Grace & Glory Home
Hi Lee. Thank you so much for taking the time to leave us this really lovely review. We really appreciate your kind comments and are thankful for supporting our small business. Best wishes Team G&G
Item ok
Item ok, disappointed on length of time to dispatch, especially after paying £4.95 postage, ordered on Wednesday 9th dispatched Monday 14th how long does it take to put a small box in the post. Other companies manage including free delivery.
14. oktober 2024
Besvarelse fra Grace & Glory Home
Hi there, thank you for taking the time to leave us this review. I've had a look at your order and I can see that it was placed late on the Wednesday, so after our couriers had been, and past our cut off for that day. I can see you didn't request express delivery too. You're quite right, the order was despatched to you on the Monday, two working days after you placed your order. I can see it was delivered on the Tuesday, 3 to 4 working days after you placed the order, that's within the delivery time we specify on our website.
Besvarelse fra Grace & Glory Home
Hi Becca. Thanks so much for taking the time to leave us this review, we really appreciate it. We're so pleased to see you gave us 5 stars for the our service. Thank you so much, team G&G.
Top class company!
Top company to deal with . Highly recommend them . Excellent customer service . Stunning product range .
21. oktober 2024
Besvarelse fra Grace & Glory Home
Hi there. Thank you so much for leaving us this fabulous review! We really appreciate you taking the time to do this. Thank you for shopping with us. Best wishes Team G&G.
Steve was very helpful
Steve was very helpful. We originally ordered the wrong item but he explained clearly the best way to arrange it to be swapped for the correct one.
The process was very straightforward and we received the replacement very quickly.
16. oktober 2024
Besvarelse fra Grace & Glory Home
Hi Rebekah. Thank you so much for leaving us this lovely review, we really appreciate it. We're happy we could help with the swap over and we thank you for your business. Best regards Team G&G.
Besvarelse fra Grace & Glory Home
Hi Sarah. Thank you so much for the review we really appreciate you taking the time to do this. Many kind regards Team G&G.
Thank you for the cupboard knobs
Thank you for the cupboard knobs, samples were delivered overnight and were exactly as we hoped for, our big delivery swiftly followed. All comms and presentation 5 star.
Many thanks
3. oktober 2024
Besvarelse fra Grace & Glory Home
Hi there. Thank you so much for leaving us this lovely review. We really appreciate you taking the time to do this. Thank you for ordering with us, we are grateful for your business. Team G&G.
Great Gift
The post box was a present for my mother and she loves it. It did take rather a long time to arrive but once chased customer services were very helpful and kept me informed every step of the way.
26. september 2024
Besvarelse fra Grace & Glory Home
Hi Juliet. May we take this opportunity to thank you so much for leaving us this lovely review. We really appreciate you taking the time out of your day to do this for us. Thank you for ordering with us, we are very grateful. Kind regards, Team G&G.
Excellent customer service
Excellent customer service. Very helpful and polite staff. Good quality product - quite heavy compared to others I’d seen. More expensive than the run of the mill door accessories in other DIY shops but worth it in my opinion. We had a minor issue in locating parcel delivered, however, staff were very good and the experience has been positive.
24. september 2024
Besvarelse fra Grace & Glory Home
Hello Aaliyah. May we take this opportunity to thank you so much for leaving us this lovely review. We really appreciate you taking the time out of your day to do this for us. Thank you for ordering with us, we are very grateful. Kind regards, Team G&G.
Went above and beyond to answer any…
Went above and beyond to answer any questions. Amazing products and the best customer service!
19. september 2024
Besvarelse fra Grace & Glory Home
Hi Fiona. Thank you so much for your kind words, it was a pleasure speaking with you and we do hope we can help you again. Best wishes. G&G
Besvarelse fra Grace & Glory Home
Hi Nicholas thank you so much for your review, we really appreciate you taking the time to do this. G&G
Great products and fab service and…
Great products and fab service and communication
17. september 2024
Besvarelse fra Grace & Glory Home
Thank you so much for your kind review, we really appreciate you taking the time to do this. We're so pleased to hear you are happy with your order and with our service.
Looks nice, tricky work
Delivery took whole lot longer than expected due to warehouse issues. Also the combination of front and back plate worked but difficult to install with little wiggle room for screws.
16. september 2024
Besvarelse fra Grace & Glory Home
Thank you for taking the time to leave us this review. Please accept our apologies for the delay in getting your order out to you. Our warehouse had been temporarily closed for refurbishment and as a result it was taking a little longer to dispatch. Thank you for your patience though, and we are happy to report that the warehouse is once again fully up and running! Best wishes, Team G&G.
Superb quality
Had to give them a nudge re delivery but then received the following day. Polished brass doorset is superb quality.
12. september 2024
Besvarelse fra Grace & Glory Home
Hi Paul. Thank you so much for the review, we really appreciate it. We do hope you shop with us again. Best wishes, G&G
Besvarelse fra Grace & Glory Home
Thanks so much Amanda for leaving us this fantastic review. So pleased to hear you are happy with both the product and our customer service. Thank you. Team G&G.
Very happy with the sevice and product.
12. september 2024
Besvarelse fra Grace & Glory Home
Hi Ajit. Thank you so much for your kind words, we do hope we can help you again. Best wishes. G&G
Besvarelse fra Grace & Glory Home
Hi Liam. Thank you so much for taking the time to leave us this lovely review. We really appreciate it. Best wishes G&G.
Besvarelse fra Grace & Glory Home
Hi there, thank you for leaving us this review, we really appreciate you taking the time to do this for us. Very best wishes, team G&G.
High quality beautiful products…
Grace and Glory produces high quality products - they are not only well made but beautiful. I have ordered door knobs and knockers and fire place equipment made to the highest standard and beautifully finished.
4. september 2024
Besvarelse fra Grace & Glory Home
Hi Marilyn. Thank you sooo much for this lovely review. We really appreciate it and are delighted to read your kind comments. Very best wishes, Team G&G.
Really lovely copper cup handles
Really lovely copper cup handles. So nice that I bought 10 more.
27. august 2024
Besvarelse fra Grace & Glory Home
Hi Jayne, thank you so much for the review, we're so pleased you like your copper handles. We really appreciate you taking the time to leave this lovely review. Team G&G.
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