GoSingles Anmeldelser 

207
TrustScore 4 ud af 5

4,1

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Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

The boat was clean, modern and well equipped. The staff were brilliant and worked so hard to keep us happy. Other passengers seemed very nice and there were 14 different nationalities. In my opi... Se mere

Bedømt til 4 ud af 5 stjerner

I very much enjoyed this holiday. The hotel staff were all great being hospitable and friendly. The food was good and really enjoyed the barbecue with entertainment with a belly dancer. Really good f... Se mere

Bedømt til 5 ud af 5 stjerner

Excellent Holiday from the point of booking….. The Olympos hotel has great service and food with a good array of trips and experiences on offer. I cannot fault the staff both at the hotel and GoSingl... Se mere

Bedømt til 4 ud af 5 stjerner

The location of Olympus Hotel in Turkey is excellent. However the premises itself has not been improved in the five years since I last visited. The rooms need a complete revamp with cupboard drawers a... Se mere

Virksomhedsoplysninger

  1. Rejsearrangør

Skrevet af virksomheden

Holidays designed exclusively for solo travellers aged 30s, 40s, and 50-plus, our singles holidays offer the perfect opportunity to connect with like-minded individuals in a secure group setting, all while saving you money on single supplements.


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

207 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har besvaret 85 % af deres negative anmeldelser

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4,1

Alle anmeldelser

(207)

49 anmeldelser inden for de sidste 12 måneder

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Bedømt til 4 ud af 5 stjerner

Olympos Magic

Just spent my 4th visit at the Olympos Hotel - Ölu Deniz with GoSingles. Another excellent holiday made more enjoyable by the staff.
The hotel itself is basic, but comfortable, clean and well situated in a quiet area, yet only a 5 minute stroll to plenty of bars & restaurants.
Rooms have everything you need from free toiletries, lots of cupboard space, balcony or terrace, tv and air-con. They’re kept spotlessly clean by two very friendly housekeepers (don’t worry if they don’t speak fluent English - they’re infectious smile says it all!).
The best bit for me is the swimming pool. Immaculate, and cleaned every morning. It sits within well manicured gardens with the bar and restaurant right next to it.
The breakfast is fulfilling, with all the usual fruits, veg, cheeses and cold meats you’d expect in a Turkish Breakfast, and you can order eggs too. Fried, scrambled, boiled or poached.
All in all, a brilliant, small & friendly adult only hotel.
A few of us are going back in September, and we only met in June!
If you book with GoSingles you get 5 dinners. A great way to meet your fellow solo travellers, and it’s not long before everyone’s organising days to the beach as a group, or dinner in one of the many excellent restaurants nearby, or a night on the town!
Lunch can be taken in the hotel from an extensive menu of international food, as well as your old favourites, and the quality is exceptional for this class of hotel.
Jennie, the GoSingles rep is very friendly and helpful, and she does brilliantly in getting people together, if that’s what you want.
Equally, you can do your own thing in peace.

12. juni 2023
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Besvarelse fra GoSingles

We are delighted to hear that you enjoyed your holiday with us. Thank you for taking the time to write and for the benefit of your feedback. Thank you once again for choosing our company, and we hope to have the opportunity to serve you again in the future.

Bedømt til 5 ud af 5 stjerner

John

What a holiday boat was fantastic although a bit basic it had everything
All the people i met were brilliant all jelled
The hotel was very good going back in September 5star

13. juni 2023
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Besvarelse fra GoSingles

We are delighted to hear that you enjoyed your holiday with us. Thank you for taking the time to write and for the benefit of your feedback. Thank you once again for choosing our company, and we hope to have the opportunity to serve you again in the future.

Bedømt til 5 ud af 5 stjerner

Why have I never done this before ?

After four years on my own and quite lonely I plucked up the courage to book a go singles holiday sailing on a Turkish Gulet having no idea who my fellow passengers would be. I met six people who for varying reasons were in a similar position to myself. It was the best holiday I’ve ever had. We had a hoot and I am going with two of them again in September. Try it if your lonely it’s a fantastic experience.

12. juni 2023
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Besvarelse fra GoSingles

We are delighted to hear that you enjoyed your holiday with us. Thank you for taking the time to write and for the benefit of your feedback. Thank you once again for choosing our company, and we hope to have the opportunity to serve you again in the future.

Bedømt til 3 ud af 5 stjerner

Croatia Cruise

I booked a Croatia Cruise with Go Singles and this was the first time I used their services. My experience was ok but mostly due to being lucky with my travel buddies and the cruise members. However, I experienced a few issues with Go Singles Croatia Cruise. Firstly, I realised I paid almost £200 more than my travel buddies for a lower deck cabin, just because I booked my holiday a month after them. This was so unfair as the others on the upper deck cabin paid almost the same amount of money as me!
In addition, while the places we went were according to our itinerary, there were no optional or included tours as stated in the itinerary! (All false information). We had no Go Singles guide with us either! In general, Go Singles could have provided us with a more organised and pleasant cruise but unfortunately that wasn't the case! I'm not sure if I'll use Go Singles in the future as my experience wasn't very good!

24. juni 2023
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Besvarelse fra GoSingles

Thank you for sharing your feedback regarding your recent Croatia Cruise experience with Go Singles. Our goal is to provide exceptional service to all our customers, and we deeply regret that your experience did not meet your expectations.

Regarding the price discrepancy between your cabin and those of your travel buddies, we would like to clarify our pricing structure. Our aim is to offer competitive rates while ensuring fairness among all our customers. We employ dynamic pricing, which means that as flight prices increase, the package prices also increase. This can result in late bookers paying more than early bookers. We understand your disappointment, and we will carefully consider your feedback to enhance our pricing policy for future bookings.
It's worth noting that our cruise package does not include excursions and activities, as these are optional extras. Unlike other companies, we do not include a tour guide who sails with you, which would significantly increase the package price. However, we do provide a tour manager who conducts a welcome meeting and offers information before you embark on the cruise. During your trip, you had the assistance of the Captain and the crew.

We apologise for the shortcomings you experienced during your Croatia Cruise. Your feedback is invaluable to us, and we are committed to making the necessary improvements to ensure a more enjoyable experience for our customers in the future.

If there's anything else you would like to discuss or any further feedback you would like to provide, please don't hesitate to reach out to us. We appreciate your understanding and thank you for choosing Go Singles.

Bedømt til 4 ud af 5 stjerner

Had a great holiday with Go Singles in…

Had a great holiday with Go Singles in Turkey. I was a little concerned after seeing lots of negative reviews for this company. But I found them to be very good, they provided all the information required on time. We were only a group of 5 but the rep did all she could to ensure we had a good time. Hotel is basic but very clean and food is excellent ! Cooked by young chef Ibo ! Delicious each night. All the staff were friendly and did all they could to make the stay pleasant. I’d recommend

15. maj 2023
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Besvarelse fra GoSingles

We are delighted to hear that you enjoyed your holiday with us. Thank you for taking the time to write and for the benefit of your feedback. Thank you once again for choosing our company, and we hope to have the opportunity to serve you again in the future. 😊


Bedømt til 5 ud af 5 stjerner

This was my third visit to the Olympos…

This was my third visit to the Olympos and still an excellent experience.
I cant praise the staff enough Omer is a great front man he couldn't be more helpful, he puts 100% into making your stay enjoyable.
The food is excellent skilfully prepared and presented by Chef Ibo.
Jenny and Gary are very helpful and informative as the both live locally.
The owners Honey and Ash are a lovely couple and treat you as friends.
Don't have any reservations about going on holiday as a solo traveller because everyone in your holiday group are just friends you haven't met yet

16. maj 2023
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Besvarelse fra GoSingles

We are delighted to hear that you enjoyed your holiday with us. Thank you for taking the time to write and for the benefit of your feedback. Thank you once again for choosing our company, and we hope to have the opportunity to serve you again in the future. 😊

Bedømt til 4 ud af 5 stjerner

Excellent value

Don’t be misled by the rather shoddy look of the drive way behind the main road to the hotel because behind the gate is a very pretty garden backing onto the lovely pool side and bar / dining area and a lovely looking hotel 🥰
The rooms are basic but very clean but the pluses are that Omer , manager could not do enough to ensure the happiness of everyone !
Our package included 5 dinners as well as breakfast . We didn’t think we would bother but IBI and his assistant are up coming top chefs and we stayed for every dinner as the attention to detail was 5 star - thank you !!
The hotel is set back from the hustle of the main road but a 5 min minute walk takes you to the shops and restaurants and the very cheap taxis take you to the beach .a super relaxing holiday with fab food . I’m going back X

14. maj 2023
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Besvarelse fra GoSingles

We are delighted to hear that you enjoyed your holiday with us. Thank you for taking the time to write and for the benefit of your feedback. We look forward to seeing you again 😊

Bedømt til 5 ud af 5 stjerner

I had a great time with GoSingles in…

I had a great time with GoSingles in Majorca Santa Ponsa Resort! There were 12 of us in the group of similar ages and we throughly enjoyed our holiday! I can’t fault the rep and the hotel was superb with stunning views, delicious food, and cocktails to die for!!

28. april 2023
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Besvarelse fra GoSingles

We are delighted to hear that you enjoyed your holiday with us. Thank you for taking the time to write and for the benefit of your feedback. We look forward to seeing you again 😊

Bedømt til 1 ud af 5 stjerner

Lived up to their poor reviews

Just been with go singles to Santa Ponsa far less people on the holiday than I was told when booking There was no rep as stated only contact was a tex message informing me of the pick up time to return to the airport
Eventually meet 2 others after 2 days one from Gatwick and one from Bristol there may have been others But reception had not heard of Gosingles so could not help I won’t be using them again

28. april 2023
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Besvarelse fra GoSingles

Dear Gregory Jones,

Thank you for bringing your recent experience with Go Singles to our attention.
We understand due to the flight delay you missed the welcome meeting and opportunity to meet the group on arrival.
Our representative has made every effort to contact you and we are sorry for any inconvenience caused by the delayed meeting with other participants on the holiday.
It’s disappointing to hear that one of the reception staff was not aware of GoSingles but you can appreciate this is a large hotel and works with number of tour operators, but our representatives 24 hours contact information was readily available at the reception notice board.

We strive to provide exceptional customer service and address any concerns promptly and directly. We regret that you did not reach out to our customer services department directly to address your concern, and instead chose to express your feedback on a review website.

Once again, we apologise for any inconvenience caused, and we appreciate your understanding. If you would like to discuss your concern further or require any assistance, please do not hesitate to contact our customer services department directly. We are committed to addressing your concerns and ensuring your satisfaction.

Thank you for your feedback and for choosing GoSingles.

Bedømt til 5 ud af 5 stjerner

Heading - Best hotel in Oludeniz, Turkey

I recently returned from a fantastic holiday with GoSingles in Turkey the best holiday I ever had in Turkey. I have visited the area in the past with other companies but nothing like Olympos Hotel. It’s in a great location, close to Oludeniz beach, restaurants, bars and shopping street. Hotel has great atmosphere, friendly staff and delicious food. Definitely go back to Olympos hotel again this summer.

30. april 2023
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Besvarelse fra GoSingles

We are delighted to hear that you enjoyed your holiday with us. Thank you for taking the time to write and for the benefit of your feedback.

Bedømt til 5 ud af 5 stjerner

i enjoyed my York easter break with Go…

i enjoyed my York easter break with Go singles made some great friends. Our rep Garry was super funny, there were around 25 of us everyone got on very well and no we are planning to go on the Crotia cruse in September as a whole group

12. april 2023
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Besvarelse fra GoSingles

We are delighted to hear that you enjoyed your holiday with us. Thank you for taking the time to write and for the benefit of your feedback.

Bedømt til 1 ud af 5 stjerner

Appaling service from Go singles

Appaling service from Go singles - they cancelled my holiday at short notice & have delayed & delayed payment back to me
They do NOT answer their phones or respond to emails
Choose another company

24. april 2023
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Besvarelse fra GoSingles

Dear Patricia Eickhoff,

We are sorry to hear that you are dissatisfied with the service received from GoSingles. Please contact our dedicated customer services and they would be pleased to assist you and resolve any issue you may have with your booking.

Our phone lines are open Monday to Friday 9:00am to 19:00hrs and weekends from 9:00am to 16:00hrs.

Bedømt til 1 ud af 5 stjerner

Never again will I use go singles.

I decided to use go singles as I wanted some comfort knowing I would be with other like minded people. I booked to go to Egypt last week in March. I got my e ticket which had another persons name on as well as my own. I had a very stressful 18 months which included 3 bereavements, 2 family members and a close friend. So I was really looking for a much needed stress free holiday. Why I got was far from that. Not met by a go singles rep at the airport but someone from fun trip. Taken to the Swiss Inn NOT the Desert Rose. There was only myself and another gentleman we felt we were missing out on the experience of the group. We got put into the Desert Rose Tuesday afternoon my room was sub standard was moved to another room. So a full day lost. I got badly bitten on the Tuesday night in my room. And the saga continues. Too long to you’d think I’d made it up.

27. marts 2023
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Besvarelse fra GoSingles

Dear Allison Freeman

We strive to provide exceptional customer service and address any concerns promptly and directly. We regret that you did not reach out to our customer services department directly to address your concern, and instead chose to express your feedback on a review website.

If you would like to discuss your concern further or require any assistance, please do not hesitate to contact our customer services department directly. We are committed to addressing your concerns and ensuring your satisfaction.

Thank you for your feedback and for choosing GoSingles.

Bedømt til 5 ud af 5 stjerner

Great experience with trip to Portugal

To be honest, there were no hidden extras with GoSingles, unlike other companies. Excellent value for money!! If you are looking for a reasonably priced solo holiday with good company I would recommend GoSingles.

10. marts 2023
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Besvarelse fra GoSingles

We are delighted to hear that you enjoyed your holiday with us. Thank you for taking the time to write and for the benefit of your feedback,

Bedømt til 5 ud af 5 stjerner

River Nile Cruise from Luxor to Aswan

Excellent arrangements for flights. Met by the Egyptian Travel company in the corridor as I came off the plane who helped me through Visa application and purchase and immigration (More than I expected).
Then took bags to minibus waiting ready and met fellow 4 other singles. Became great friends during the week.
First night hotel in Hurghada was excellent and then the transfer through the dessert to the ship the following morning was very straight forward. There we met our so knowledgeable and helpful guide who was with us during the week.
The ship was most comfortable with a great bed and excellent food; also a superb sun deck with a first class pool, sun heated. The ships furnishings were very probably stylish in 1990s' but not quite the same finish as modern European River cruisers.
We then saw so much of the temples and architecture of ancient Egypt and it was stunning and so enjoyable and reasonably energetic at times.
In addition when we reached Aswan we took a land trip with our usual driver and guide to the Abu Simbal site. A long drive and the only extra tour cost of the tour but it was worth every penny.
Some people may be worried about their safety but the strict security measures that are in place throughout the country were very good and I felt safe and secure at all times.
A holiday of a lifetime. Thank you so much GoSingles and your Egyptian partner travel company

17. januar 2023
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Besvarelse fra GoSingles

We are delighted to hear that you enjoyed your holiday with us and thank you for taking time to give your feedback.

Bedømt til 5 ud af 5 stjerner

I had the most amazing two weeks in…

I had the most amazing two weeks in Egypt with GoSingles. There were 16 of us on the holiday 10 ladies & 6 men, all first-time single travellers, not known to each other but after 2 days of holidaying together we all felt that we have known each others for years. Nile cruise boat was fantastic, our guides were so knowledgeable in Egyptian history, delicious food on the boat, everything went smoothly and perfect. We all planning to travel with Gosingles to Crete in Sept 2023 which we heard is a great holiday, I had a fabulous holiday with great bunch of people, thanks to GoSingles for bringing us together.

27. januar 2023
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Besvarelse fra GoSingles

Thank you and we are pleased to hear that you had a great time and look forward to welcoming you again on our holidays

Bedømt til 5 ud af 5 stjerner

GoSingles Tenerife

Recently came home from a trip to Tenerife for my birthday, the facilities in the hotel were great and exceed my expectations. The rep, Susie, was very helpful, introducing us to the locals and showing us the best pubs in the old town. Definitely recommend going with Gosingles.

5. december 2022
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Besvarelse fra GoSingles

Thank you and we are pleased to hear that you had a great time.

Bedømt til 1 ud af 5 stjerner

I took a Nile Cruise followed by 1week…

I took a Nile Cruise followed by 1week stay at the Desert Rose Resort.
Gosingles are Dishonest and misleading. I CANNOT SEE THST THEY SRE ABTA MEMBERS. BEWARE!!!°
The ship lacked many facilities mentioned in their ad. Water and tea were exspensive extras which other groups had included even though they had paid less for their trip.
The desert rose resort is an egypt 5 star rating not UK. IT IS NOT FULLY INCLUSIVE. You can "upgrade" for an additional daily fee but even then you still have to pay $4 for a juice or to eat at the italian restaurant. You can only eat once at the A La Carte restaurants, which were fully booked for 5 of our 7 nights.
We were constantly hassled to buy spa, sport or trips. They have not responded to my complaint so I will now start proceedings with the small claims court. AVOID
In response to your reply. I HAVE NEVER USED GO SINGLES BEFORE. Is this more lies or more incompetence?

14. november 2022
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Besvarelse fra GoSingles

Dear Alan,

We note that you have been on our holidays in the past and seems to have enjoyed it, obviously that’s the reason you have booked with us again.

We are sorry on this occasion holiday didn’t meet with our expectation. Your Nile cruise package was based on full board basis without drinks so naturally you are expected to pay for drinks and other extras.

In Desert Rose Resort in Hurghada, your meals are served in Buffet restaurant as part of all-inclusive package and one dinner at A la Carte restaurant free of charge during your stay. If you would like to dine at A la carte restaurant more than one occasion then you must pre book and pay a supplement, its quite common all incluisve resorts in Egypt.

It’s disappointing to see that you have taken the opportunity to post a misleading review and also on our ATOL / ABTA membership when you are fully aware that our holidays are fully protected by ATOL.

Best regards,

Helen
Customer Services

Bedømt til 2 ud af 5 stjerner

Poor customer service and no rep as promised

Poor customer service from Go Singles - had to chase for my ticket, flight times changed and was not informed, they told me I was flying from Heathrow after I had booked and paid for Gatwick, promised call back to discuss and still waiting.
Only 2 of us on the holiday and was not informed.
No rep at hotel as promised.
I wouldn't trust them again with a holiday.

5. oktober 2022
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Besvarelse fra GoSingles

Dear Katharine,

Further to your review we note your comments and would stress that it is always our intention to offer the best possible service for every aspect of our guests’ holiday and whilst infrequent it is always disappointing to be told of instances where a guest’s holiday arrangements may not have proved entirely satisfactorily.

According to our records, the 5th Oct departure for Rhodes was cancelled but on your request we have orgnaised the holiday on an independent basis for you to travel with a fellow traveller and not as part of the group.

Our package to Rhodes is incluisve of Gatwick flight and we note that you have flown from Gatwick with Easy Jet.

Thank you for taking the time and trouble to write the review and for the benefit of your feedback.

Best regards,

Customer Services

Bedømt til 2 ud af 5 stjerner

Not worth the cost!

I was very disappointed with most aspects of this holiday.
The advertised hotel had been closed down for 2 years, we were not told of the change at all! The hotel provided (unlike the advertised one) did not have an outside swimming pool with loungers, which was one of the reasons I booked it.
There was only 5 people on the trip.
The food was very basic and tasteless.
There was no representative at the hotel as advertised. Only the guide to inform us about the 2 excursions provided.
We incurred a lot of extra expenses booking other trips for something to do and eating out as the hotel food was so bad.
Overall, very poor value! The price it cost was not reflected by the holiday experience. I could have booked it myself for half the price.

20. oktober 2022
Uopfordret anmeldelse
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Besvarelse fra GoSingles

Dear Customer

We note your comments and would stress that it is always our intention to offer the best possible service for every aspect of our guests’ holiday and whilst infrequent it is always disappointing to be told of instances where a guest’s holiday arrangements may not have proved entirely satisfactorily.

We note from our records that an e-mail notification has been send prior to your holiday regarding hotel change because the original hotel was still under renovation. You can appreciate this situation was beyond our control and an alternative upgraded accommodation was offered for your holiday but we are sorry to hear this hotel did not meet with your expectation. Excursions, activities and rep service were provided as per the package and other guests were happy with holiday.

We would like to offer our apologies for any disappointment you may have experienced. We do take all passenger feedback seriously and we will continue to seek this from our customers so that we can make improvements and offer the highest standard of service that our customers have come to expect of GoSingles.

Thank you for taking the time and trouble to write to us and for the benefit of your feedback.

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