Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Gorilla Grip is the online top-seller of durable, high-quality household and pet products ranging from rug pads, bath and shower mats, bath rugs, bath pillows, cat mats, sofa covers, incontinence pads, anti-fatigue mats, pet covers, pet carriers, door ...
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9 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I spent over $500 on shelf liners because I am remodeling the kitchen and want to make sure I protect the new cabinets from scratches. They shorted me on the order providing only 7 of the 8 rolls I ordered and now will not remedy the situation. I will not ever be ordering from them again.
I Ordered a Premium anti-fatigue GorillaGrip comfort mat through Amazon. Over the years I found the mat constantly moving. I tried several anti-slip products but the grip/traction does not exist. I forwarded the Lifetime Warranty document and Amazon Receipt to Amazon but their 6-month policy did not help with a solution to refund or replace the mat. i was directed to the Gorilla Commerce Customer Service Team who in turn directed me back to Amazon and stopped responding . After going back and forth for weeks, i gave up. Terrible customer service !
The product does not stand up to its warranty and does not perform. Buyers beware, this mat is not worth the money you spend
The worst customer service. Would not help me with my order and stopped responding. I still have not received my shipment so I had to file a credit card dispute.
I purchased a Gorilla Grip chair mat in 2021 from Gorilla Commerce on Amazon. The mat cracked—so I reached out to use their advertised 10-year warranty.
Despite sending:
✅ A complete Amazon invoice
✅ Proof of purchase from Gorilla Commerce
✅ A screenshot of their own warranty promise
They refused the claim.
Why? Because the order is now “archived” on Amazon and they claim they can’t verify it—even though I provided full documentation. They told me I’d need to:
1. Get Amazon to verify my order for them
2. Prove that they didn’t issue a refund or replacement
3. Send a photo of the original packaging from 4 years ago
This is not customer service. This is an intentionally difficult process designed to avoid honoring warranties.
Gorilla Commerce has lost my trust and my business. I strongly recommend buyers beware—what they promise and what they actually support are two very different things.
#CustomerServiceFail #WarrantyScam #GorillaGrip
Horrible customer service. Ordered a Gorilla Grip Rug through Amazon. The product has absolutely no grip/traction and does NOT hold up, despite following manufacturer instructions for cleaning/care of item. Grip adhesive is peeling off and rug slides around - and is a trip hazard! Tried requesting assistance under their 100% satisfaction guarantee to no avail. Buyer beware!
Their customer service is the worst customer service I have seen in my life time.
They actually do not have any customer service. No one checks their customer service e-mail.
I searched for a long time to find a company that made shelf and drawer liners domestically. My packages were all labeled, Made in China, assembled in the US. I will not purchase from them again.
Impeccable customer service best rugs I've ever used do not hesitate to buy
Let me tell you! There is nothing I hate more that the cutting board sliding around while I'm using a knife. These things stay PUT!
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
