What superstars Ceri & Helen were today. Initially started as a phone query with Ceri about vegan food & ended up collecting at store with Helen. Both of whom couldn’t have been more helpful, patient,... Se mere
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We visited Go Outdoors on Wednesday 5th August and was very pleased with the experience. Shelby and Bill provided exceptional assistance, and we were made to feel thoroughly valued throughout our vis... Se mere
Virksomheden har svaret
My friend & I had been to the Cotswold Outdoor store near Ashton Keynes but were disappointed by what was on offer, poor service & excessive pricing so we thought we would give Go Outdoors a go. Excel... Se mere
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We visited the Swindon branch on 2nd August. We had a look around the store before Julie helped us with our purchase which she was very helpful and polite. Will visit this store again.
Virksomheden har svaret
Virksomhedsoplysninger
Om GO Outdoors - Swindon
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrevet af virksomheden
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktoplysninger
Ocotal Way, County Road, SN1 2EJ, Swindon, Storbritannien
- 01793 236758
4,8
Fremragende
3 t anmeldelser
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We visited the Swindon branch on 2nd…
We visited the Swindon branch on 2nd August. We had a look around the store before Julie helped us with our purchase which she was very helpful and polite. Will visit this store again.
2. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Swindon
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Exceptional service
We visited Go Outdoors on Wednesday 5th August and was very pleased with the experience. Shelby and Bill provided exceptional assistance, and we were made to feel thoroughly valued throughout our visit. All the items we required were purchased smoothly and without difficulty. I would have no hesitation in highly recommending the Swindon branch of Go Outdoors.
5. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Swindon
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Very helpful friendly staff once again…
Very helpful friendly staff once again helping me with my bulk buy. Thank you Julie and Ceri from Go Outdoors Swindon.
5. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Swindon
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Besvarelse fra GO Outdoors - Swindon
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
While the shop at Swindon on 2nd August…
While the shop at Swindon on 2nd August was extremely busy. Jordana and Tom were amazing and Tom’s knowledge helped us buy the correct Gas BBQ. Well done you two.
2. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Swindon
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Came in to get our camping setup for…
Came in to get our camping setup for the year and this one lady helped me need she was polite helpful and very professional i didn't catch her name unfortunately
19. juli 2026
Besvarelse fra GO Outdoors - Swindon
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Very helpful and knowledgeable staff
Very helpful staff especially extremely knowledgeable young man at the camping tents section in Swindon. Then very good customer service by Francisco at the till.
1. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Swindon
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Tom was great
Tom was great, went the extra mile in finding the tent in the store which wasn’t on display but ‘in stock’ so I bought it! Shelby in the fishing section was excellent too
2. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Swindon
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
A great shout out for Jay.Promptly…
A great shout out for Jay.Promptly called me to say an item was back in stock and served me in the yellow room as to avoid paying at main tills,as it was busy,when I came in to collect item.
1. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Swindon
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Gas bbq purchase
Molly was very helpful today & got us the support we needed for the purchase of our new bbq.
1. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Swindon
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Good store - great staff
I went into Go Outdoors with an unusual problem I had with a product. I really went in to flag the problem and didn't expect them to do much about it. Alice greeted me, listened and went above and beyond to help me out. She was courteous, helpful (and funny too). I really appreciated her help. Well done.
29. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Swindon
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Horse riding simulator
Amelie was very helpful and patient. A few issues with the printer but otherwise a good ride with the opportunity to practice certain things safely
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Swindon
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Alice was very helpful and thoughtful…
Alice was very helpful and thoughtful with the children
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Swindon
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Purchase Riding Boots. Note map on Trustpilot is wrong
Note map on Trustpilot is wrong - store moved to Oxford Rd SN3 4ER.
Excellent service from Julie. She helped my daughter find riding boots. She was very knowledgeable, friendly and helpful.
26. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Swindon
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer service
Excellent customer service today. Helped us find exactly what we went in for. Very friendly, polite and knowledgeable staff.
We were helped by Alice, very helpful.
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Swindon
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Amazing customer experience
Cannot speak highly enough of the amazing customer service we received by Jo and her team at the Swindon store. Our family were camping an hour away when we experienced an issue with an airbeam of our Berghaus 600XL . Unfortunately the store didn’t have a direct replacement part available but to keep us camping for the weekend we were given a beam from a new tent to take away AND then offered to replace our damaged tent with a brand new one if we returned it. Fantastic and wouldn’t hesitate to recommend Go Outdoors Swindon!!
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Swindon
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Very helpful staff
Very helpful staff, great selection and perfect place to start our camping adventure!
14. juli 2026
Besvarelse fra GO Outdoors - Swindon
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Great customer service
Staff were very helpful and dealt with our enquiries efficiently and politely, especially Alice and Pedro who helped with a faulty item. I would highly recommend GoOutdoors Swindon.
26. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Swindon
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Staff were very helpful and delivery…
Staff were very helpful and delivery was great.
Slightly annoyed a few days after buying bike ......it was in the sale £100 cheaper!
19. juli 2026
Besvarelse fra GO Outdoors - Swindon
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
We were served today initially today by…
We were served today initially today by Jay who directed us through the store to the items we were after. With the help of his colleague Alice hey were able to advise on the all the cool box products helping us get the perfect one for us .
Thank you both
26. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Swindon
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
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