Almost always use Go Outdoors for my gear. Aside from a great selection of kit at decent prices, customer service & backup is always top notch. I returned a pair of boots today which I purchased in Ap... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Sites go outdoors today with my family and the experience I had today was far from what I expected. Sofia and Nicole are very polite, kind and caring with customers and can see that they work very ha... Se mere
Virksomheden har svaret
Tim was very patient, helpful and informative, taking time to make sure we found the right walking boots for our daughter. Thank you for your help!
Virksomheden har svaret
Click and collect notifications still not working. Both my previous orders showing 'preparing your order' so just went to the store to check and on both occasions my stuff was there waiting for col... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om GO Outdoors - Swansea
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrevet af virksomheden
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktoplysninger
Bran Close, Llansamlet, SA7 9DE, Swansea, Storbritannien
- 01792 966114
4,8
Fremragende
3 t anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Brilliant service as always and Nicola…
Brilliant service as always and Nicola was very helpful
6. januar 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Swansea
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Rab origional pile jacket
Pre ordered for collection as didnt want a 30 mile trip to find none in stock.
1) Rab Nebulus
2) Rab origional pile jacket
Was stuck choosing between the 2.
Seeked advice from Bryan.
Who helped with the decision.
Question > Whats it for ???
Answer > It is for a 2 year woodland survival course. Im about to embark on and wanted to be warm. As we are expecting minus C temperatures.
Bryans answer
1) Rab Nebulus would be warmer. But not very robust for scrambling through woods collecting fire wood etc. likely to tear.
2) Rab Pile jacket would be more robust. But not quite as warm. But survival is about layering clothes to stay warm not 1 single layer. and building camp fires. So should be more than warm enough.
Decision made.
RAB origional pile jacket bought
Thank you Bryan.
3. januar 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Swansea
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Absolutely brilliant girl at the till
28. december 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Swansea
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Helpful and friendly staff
The staff in store today were very helpful and friendly
27. december 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Swansea
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Helpful friendly staff
Helpful friendly staff, very welcoming.Nicola at the checkout was great
23. december 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Swansea
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Amazing Staff at GO Swansea
Always a great experience visiting GO Swansea. Shoutout to Max on footwear and Nicola and Amelia on tills for their help and amazing service as always. Thank you! :)
21. december 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Swansea
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Brilliant customer service
Went in swansea store today to get fishing stuff for my boy for Xmas - I didn’t have much clue what to get but BRYAN on the fishing department could not have been more helpful. Showed me the bargains and give me different options on reels and bait.
I was dreading going in as I don’t have much clue about fishing but went far better than anticipated. Thankyou Bryan
19. december 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Swansea
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Great store
Great store, needed various different things including a Tent, Max explained different options for me which made choice easy which I was dreading before going there. It was busy but got served really quickly, lady on till Nicola is obviously experienced as big queues took no time to disappear, Got to say aswel the sale on at mo was a nice surprise too. Top marks
14. december 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Swansea
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Had a great experience
Had a great experience. Nicole was super helpful and went above and beyond. Thank you. 😊
13. december 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Swansea
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
The service at the Swansea store was…
The service at the Swansea store was first class, on the till i was served by Teagan who was very helpful
7. december 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Swansea
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Had help today off Karac and Sara
Had help today off Karac and Sara , very helpful with my query and very knowledgeable about the product I was asking about . Had a great shopping experience and will be back .
5. december 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Swansea
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Evri drop off
I was using this store to drop off an Evri parcel. I was told the size of the box I had used was too big and they could not accept it. The staff who served me were Emma and Max, they found me a suitably sized box and helped me repackage my item. They were extremely helpful, I was very grateful for their kindness. Excellent staff
2. december 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Swansea
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Lucy and Nicole were amazing
Lucy and Nicole were amazing, made me feel very welcome. Outstanding customer service and very knowledgeable, will definitely be returning in the near future.
30. november 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Swansea
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Very prompt click and collect service…
Very prompt click and collect service today. Bryan was very friendly, helpful and efficient at the Swansea collection point today
29. november 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Swansea
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great customer service
Amelia was really patient and informative when helping us purchase walking boots. We're really pleased with both pairs.
30. oktober 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Swansea
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Great service at Swansea
Great service at the Swansea branch once again. Thank you
17. november 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Swansea
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Our server today was Kirsty
Our server today was Kirsty, had lots of patience and very knowledgeable, many thanks Kirsty x
28. november 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Swansea
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Visited the Llansamlet Swansea store…
Visited the Llansamlet Swansea store last weekend to stock up on some winter gear. Plenty of choice with good bargains to be had. Nicole on the checkout was very friendly and polite whilst sorting out renewing my membership and an awkward security tag that didn’t want to be removed.
23. november 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Swansea
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Besvarelse fra GO Outdoors - Swansea
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
The lady who served me was so cheerful…
The lady who served me was so cheerful helpful and polite(Nicola). I always have good service. Shes a credit to your company.
24. november 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Swansea
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
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