GO Outdoors - Stockton Anmeldelser 

3.348
•
TrustScore 4.5 ud af 5

4,7

Portack Lane, TS18 2SP Stockton, GB

•

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I visited GO Outdoors Stockton to purchase some hiking boots for an upcoming multi day hike. Helen was friendly, knowledgeable and professional - she helped me to identify the most suitable types... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

I’ve shopped in go outdoors Stockton for many years, no issues, however today staff rude and awful. I have my address for my discount card and kept being told no it’s not you, it’s a woman’s name but... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Helen was really helpful today when we were looking for some new walking boots for our son. She took the time to check that the fit was right, allowing for growing room, and showed us a really helpful... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Came into store today for a jacket and hiking boots for my 9 year old son. Choosing the jacket was straightforward but when it came to the hiking boots there were several to choose from. Helen who... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Campingbutik
  2. også i
  3. Cykelbutik
  4. Klatreklub
  5. Løbebutik
  6. Ridning
  7. Sportstøjbutik

Om GO Outdoors - Stockton

Skrevet af virksomheden

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Skrevet af virksomheden

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Kontaktoplysninger

  • Portack Lane, TS18 2SP, Stockton, Storbritannien

  • 01642 033335

4,7

Fremragende

TrustScore 4.5 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(3.348)

36.702 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Rebecca on footwear was excellent

24. oktober 2026
Uopfordret anmeldelse
GO Outdoors - Stockton-logo

Besvarelse fra GO Outdoors - Stockton

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Bedømt til 5 ud af 5 stjerner

Claire helped me out on returns great…

Claire helped me out on returns great staff helpful and always had a smile thank you

23. oktober 2026
Uopfordret anmeldelse
GO Outdoors - Stockton-logo

Besvarelse fra GO Outdoors - Stockton

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Bedømt til 1 ud af 5 stjerner

Really bad experience

I’ve shopped in go outdoors Stockton for many years, no issues, however today staff rude and awful. I have my address for my discount card and kept being told no it’s not you, it’s a woman’s name but not you. I was like I’m the only person that’s ever lived at that address so it has to be me and it turns out she typed the wrong address. I get mistakes happen and I get I probably got her back up, but I just couldn’t understand what was going on, but her attitude towards me like she’s won a prize for saying no that’s not you. She was so nasty to me and this has left me really upset and shaken. I do not feel I will ever be able to go in that store again.

23. oktober 2026
Uopfordret anmeldelse
GO Outdoors - Stockton-logo

Besvarelse fra GO Outdoors - Stockton


We are saddened to hear about your experience at the Go Outdoors Stockton store.

We understand how frustrating and upsetting it must have been to be told your membership details couldn’t be found, only to later discover that this was due to the incorrect address being entered on the till.

While mistakes can happen, we appreciate that the way this was handled left you feeling distressed and unwelcome, which is not the experience we want any customer to have.

We take feedback regarding customer service seriously, and we're disappointed to learn that you felt the interaction was rude and dismissive. Your comments will be shared with the store management team so that they can review what happened and address the concerns you've raised.

Kind regards
Go Outdoors Customer Care Team

Bedømt til 5 ud af 5 stjerner

Great service

Shopped in store today, vicki was friendly, polite & knowledgeable about products. Very happy with my purchase, would definitely return again.

22. oktober 2026
Uopfordret anmeldelse
GO Outdoors - Stockton-logo

Besvarelse fra GO Outdoors - Stockton

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Bedømt til 5 ud af 5 stjerner

Great store

Great store, really friendly and knowledgeable staff. Great customer service

20. oktober 2026
Uopfordret anmeldelse
GO Outdoors - Stockton-logo

Besvarelse fra GO Outdoors - Stockton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Bedømt til 5 ud af 5 stjerner

Rebecca was outstanding with her…

Rebecca was outstanding with her customer service and knowledge of good quality walking boots. Found exactly what I needed thanks to Rebecca.
Amanda was helpful also with my other walking needs. Thanks.

11. oktober 2026
Uopfordret anmeldelse
GO Outdoors - Stockton-logo

Besvarelse fra GO Outdoors - Stockton

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Bedømt til 5 ud af 5 stjerner

The shop has plenty of stock and sizes…

The shop has plenty of stock and sizes in store and the staff are attentive and helpful.

19. oktober 2026
Uopfordret anmeldelse
GO Outdoors - Stockton-logo

Besvarelse fra GO Outdoors - Stockton

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Bedømt til 5 ud af 5 stjerner

Child’s walking shoes fit

Helen was really helpful today when we were looking for some new walking boots for our son. She took the time to check that the fit was right, allowing for growing room, and showed us a really helpful tip for checking the size in shoes with more structure where pressing the toe doesn’t work as well. Thank you!

18. oktober 2026
Uopfordret anmeldelse
GO Outdoors - Stockton-logo

Besvarelse fra GO Outdoors - Stockton

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Bedømt til 5 ud af 5 stjerner

Go outdoors Stockton

Go outdoors Stockton
Went to buy some boots a lovely lady called Helen 😀 helped me
She was so helpful nothing was to much .which makes a change in this store normally your waiting for ages to try footwear ...
Keep the good work up Helen

17. oktober 2026
Uopfordret anmeldelse
GO Outdoors - Stockton-logo

Besvarelse fra GO Outdoors - Stockton

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Bedømt til 5 ud af 5 stjerner

I visited GO Outdoors Stockton to buy some hiking boots

I visited GO Outdoors Stockton to purchase some hiking boots for an upcoming multi day hike.

Helen was friendly, knowledgeable and professional - she helped me to identify the most suitable types of boot and provided fitting advice. She also made me aware of the different type of thermal socks and how these can affect comfort / fit.

A very pleasant experience and I would recommend this store to family & friends.

18. oktober 2026
Uopfordret anmeldelse
GO Outdoors - Stockton-logo

Besvarelse fra GO Outdoors - Stockton

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Bedømt til 5 ud af 5 stjerner

Came into store today for a jacket and…

Came into store today for a jacket and hiking boots for my 9 year old son.
Choosing the jacket was straightforward but when it came to the hiking boots there were several to choose from.
Helen who assisted us was great, she gave us all the options in his size and we came away feeling good with what we had chosen.
Thankyou Helen, and the rest of the Stockton store. Much appreciated.

17. oktober 2026
Uopfordret anmeldelse
GO Outdoors - Stockton-logo

Besvarelse fra GO Outdoors - Stockton

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Bedømt til 5 ud af 5 stjerner

Rebecca in Stockton

Rebecca, in the Stockton store, was absolutely brilliant helping fit my son’s new walking boots. She was so knowledgeable, polite and kind. Excellent customer service!

17. oktober 2026
Uopfordret anmeldelse
GO Outdoors - Stockton-logo

Besvarelse fra GO Outdoors - Stockton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Bedømt til 5 ud af 5 stjerner

Great service

Great service, very helpful and very professional

17. oktober 2026
Uopfordret anmeldelse
GO Outdoors - Stockton-logo

Besvarelse fra GO Outdoors - Stockton

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Bedømt til 5 ud af 5 stjerner

Katie absolute star

Katie absolute star, even tried the jacket on for me as she was close to the size of my granddaughter amazing, it did not stop there , got to the till and phoebe , another great helpfull young lady. Big THANK YOU to both

14. oktober 2026
Uopfordret anmeldelse
GO Outdoors - Stockton-logo

Besvarelse fra GO Outdoors - Stockton

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Bedømt til 4 ud af 5 stjerner

called in today portrait lane Stockton…

called in today portrait lane Stockton ,decent selection fair price ,could do with extra staff on tills though only slight negative

11. oktober 2026
Uopfordret anmeldelse
GO Outdoors - Stockton-logo

Besvarelse fra GO Outdoors - Stockton

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Bedømt til 5 ud af 5 stjerner

Helen did a great job helping me and my…

Helen did a great job helping me and my wife try on new walking boots . Very knowledgable and helpful. Thank you Go Outdoors.

11. oktober 2026
Uopfordret anmeldelse
GO Outdoors - Stockton-logo

Besvarelse fra GO Outdoors - Stockton

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Bedømt til 5 ud af 5 stjerner

I’ve been a long time customer and held…

I’ve been a long time customer and held a membership for many years. Recently renewed for the year and came back today to the system not recognising my renewal. Really wonderful service from Abbie and Karen who tried all avenues until it was sorted. Much appreciated, not least of which their warm approach.

11. oktober 2026
Uopfordret anmeldelse
GO Outdoors - Stockton-logo

Besvarelse fra GO Outdoors - Stockton

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Bedømt til 5 ud af 5 stjerner

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I had a great experience at Go Outdoors! A massive thank you to Helen and Lewis for their amazing customer service. They were both really friendly, helpful and welcoming, and made sure I had a great experience. It’s always nice to have staff who take the time to help and make you feel valued as a customer. Thank you both for your help and brilliant service! I really appreciate it and would definitely recommend Go Outdoors! 😊

11. oktober 2026
Uopfordret anmeldelse
GO Outdoors - Stockton-logo

Besvarelse fra GO Outdoors - Stockton

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Bedømt til 5 ud af 5 stjerner

Fay was very polite and chatty and gave…

Fay was very polite and chatty and gave good advice from her previous hiking experience

10. oktober 2026
Uopfordret anmeldelse
GO Outdoors - Stockton-logo

Besvarelse fra GO Outdoors - Stockton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Bedømt til 5 ud af 5 stjerner

Amazing customer service from Helen

Amazing customer service from Helen. I went for new walking boots. I have a narrow foot and I always struggle to get a good fit. Helen was very helpful and knowledgeable. I tried many pairs on until I found the right fit with Helen's help. All with a big friendly smile on her face. Thank you.

10. oktober 2026
Uopfordret anmeldelse
GO Outdoors - Stockton-logo

Besvarelse fra GO Outdoors - Stockton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere