Came here looking for a new pair of walking shoes and was helped by Gavin. What an extremely knowledgeable and helpful person. He took great care to give me advice and tailored recommendations to what... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 4 Saint Paul's Churchyard 98, EC4M 8BU London, England, GB
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Se, hvad kunderne siger
I would like to express my thanks to Gavin at St Pauls branch. He was extremely helpful and patient indeed on my 1st September 2026 visit, providing a number of waterproof walking shoes for me to try... Se mere
Virksomheden har svaret
Went in on a whim, had a browse around but wasn't enthused by the colourways of the available walking shoes. However as I was considering leaving, I was approached by a store assistant - Gavin, who tu... Se mere
Virksomheden har svaret
Professional service by Gavin at St. Paul’s store, extremely helpful with measuring feet and advising which shoes would be suitable.
Virksomheden har svaret
Virksomhedsoplysninger
Om GO Outdoors - St Pauls (Express)
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrevet af virksomheden
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktoplysninger
Unit 4 Saint Paul's Churchyard 98, EC4M 8BU, London, England, Storbritannien
4,9
Fremragende
529 anmeldelser
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Great customer service
Review is for Gavin, who is an absolute legend. I didn't expect to get such great customer service at a large chain. I only went in to buy a cheap hat on a cold day. Found myself browsing the walking boots on offer. Gavin took a break from hoovering to pop over, gave great advice, really thoughtful and helpful and not at all sales-y. Guided me to a pair of boots I am very happy with. Evie on the till was also really helpful.
27. november 2025
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Besvarelse fra GO Outdoors - St Pauls (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Alan was very helpful and friendly!
29. maj 2026
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Besvarelse fra GO Outdoors - St Pauls (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Went to St pauls express
Went to St pauls express. Super friendly and helpful staff, especially Alan. Thanks again
30. maj 2026
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Besvarelse fra GO Outdoors - St Pauls (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
I needed a pair of hiking boots quickly…
I needed a pair of hiking boots quickly and phoned St Paul's branch as they showed a last pair iny size. Both Gavin and Evie confirmed the pair was there and reserved for me. Being the customer on the phone I felt that nothing was too much trouble for them and I was very pleased with both their efforts! Additionally,y wife has purchased from this branch before and she said the team at St Paul's are very helpful each time she has been in. Thank you again Gavin and Evie for doing your utmost for me on this occasion!
22. maj 2026
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Besvarelse fra GO Outdoors - St Pauls (Express)
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Having Gavin and Sara who work here…
Having Gavin and Sara who work here were great . Thanks
26. maj 2026
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Besvarelse fra GO Outdoors - St Pauls (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Well stocked store with friendly staff
Thanks to Gavin I was able to find exactly what I was looking for. This is a well stocked store with good offers and was able to get extra discount for my son’s DoE expedition.
20. maj 2026
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Besvarelse fra GO Outdoors - St Pauls (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Besvarelse fra GO Outdoors - St Pauls (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Most Patient and Insightful Staff
Got lovely insight into Hiking shoes from Gavin, Tim & Alan. Very patient with my questions as a beginner hiker but so grateful for their time and tips for me to find my perfect pair of boots.
21. maj 2026
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Besvarelse fra GO Outdoors - St Pauls (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Was served by Gavin and he was the man
Was served by Gavin and he was the man, the main man, very helpful, honestly he should be the new CEO or atleast the branch manager.
19. maj 2026
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Besvarelse fra GO Outdoors - St Pauls (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Thank you to Gavin that was very…
Thank you to Gavin that was very helpful:)
19. maj 2026
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Besvarelse fra GO Outdoors - St Pauls (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Thank you Tim
I needed to get a few bits for my son's Duke of Edinburgh hike and Tim was very helpful in pointing out what I needed and also some tips from his experience with other customers. Tim also took what I had to the till so I could browse for other items which was unexpected but very helpful. Thank you Tim
15. maj 2026
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Besvarelse fra GO Outdoors - St Pauls (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
James was super friendly and helpful
James was super friendly and helpful
14. maj 2026
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Besvarelse fra GO Outdoors - St Pauls (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Perfect
Gavin, what a gentlemen he is. Incredibly knowledgeable and keen to share experience of kit from his own run in with it. Great selection although the store is smaller than other go outdoors, there was still a brilliant selection. City folk who are keen to hit the hills or are planning a high adventure. This is your place.
14. maj 2026
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Besvarelse fra GO Outdoors - St Pauls (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Served by Gavin in the footwear…
Served by Gavin in the footwear department. He was very helpful. Couldn't fault the service.
12. maj 2026
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Besvarelse fra GO Outdoors - St Pauls (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Gavin was very helpful and assisted me…
Gavin was very helpful and assisted me in choosing the right product based on my needs
7. maj 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - St Pauls (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Evie was an absolute delight
Evie was an absolute delight! She went above and beyond to help us find the perfect shoe for my coworker. She took her time to explore various options, tried on different sizes, and even recommended other types of shoes that might be a better fit. Her attention to detail and friendly demeanor made the entire process incredibly enjoyable.
4. maj 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - St Pauls (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Helpful staff, good range of kit
Super friendly staff, good range of excellent kit at reasonable prices and good service. Thank you Tim, Gavin and Alam. I'll be back!
7. maj 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - St Pauls (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great customer service at door by Tim…
Great customer service at door by Tim and at the till
7. maj 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - St Pauls (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
The store has a wide range of products…
The store has a wide range of products and the staff are friendly ans welcoming. I was served by Alan who was extremely friendly and helpful.
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - St Pauls (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
10/10 store and workers
I had an amazing experience and will be back! I have come in store a couple times, I have been served my a man (perhaps manager? He seemed in charge) and I bought a tent and camping gear with his help and expertise. Not too long later I was helped my Tim, Alam, and Evie to buy some hiking shoes (with a handover). Everyone was very professional and friendly. Evie was amazing and Alan helped with the fitting. All in all 10/10 experience I’ll be back 😇
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - St Pauls (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
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