Needed help to find a replacement air beam for Berghaus Tent. Proved difficult to find and obtain one, as all stores across the region were out of stock. Manager Ben went beyond our expectat... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Today I made several purchases from Go Outdoors Southport. Megan, the assistant helped me choose the correct items. She was very kind, patient and knowledgeable and she spent quite a long time helpi... Se mere
Virksomheden har svaret
Needed to purchase a new watch so visited the Southport store. I was told the company had withdrawn the sale of watches and customers must go online. Megan was very helpful both finding a suitable... Se mere
Virksomheden har svaret
Wonderfully thorough, efficient, and friendly. Jen was a devoted team player. Thank you for your time. *I don't give 100% on feedback. It's nowt personal 😊
Virksomheden har svaret
Virksomhedsoplysninger
Om GO Outdoors - Southport
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrevet af virksomheden
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktoplysninger
4/8 Tulketh Street, PR8 1AQ, Southport, Storbritannien
- 03443 876772
4,9
Fremragende
1 t anmeldelser
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Rory is an inspiration!
Bought a jacket from the Southport shop today. Rory gave great advice, very knowledgeable and clearly enthusiastic about the products on sale. Friendly, helpful and sincere. Altogether a very enjoyable visit.
28. september 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Southport
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Rory was really helpful
Rory was really helpful. Extremely knowledgeable about all aspects of walking gear. Without his advice on waterproofing, we’d have never managed on our own
28. september 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Southport
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent service
Excellent service, nothing too much trouble. Lovely day members of staff.
25. september 2025
Besvarelse fra GO Outdoors - Southport
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Rory
Rory, top bloke, knowledgeable, very patient, excellent service.
Sorted me out with some footwear and socks, A very satisfied customer.
22. september 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Southport
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Very happy to shop in your store and…
Very happy to shop in your store and staff very friendly and very helpful with assistance and good value for items
17. september 2025
Besvarelse fra GO Outdoors - Southport
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Great experience
Very efficient & friendly service from Lorna today whilst buying a winter coat and a whistle
17. september 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Southport
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Superb professional advice
Superb professional advice from Ben at the Southport store, great product knowledge, very helpful. Many thanks
10. september 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Southport
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Sam (Southport store)
Sam (Southport store) was so helpful in resolving an issue that I had with a previous purchase. I genuinely didn’t expect the issue in question to be dealt with as quickly as it was; Sam was brilliant. The customer service that he provided was exemplary, and he’s an asset to the store.
6. september 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Southport
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
We were served by Sam who was attentive, helpful and considerate in guiding me/us regarding walking boots.
The Southport store had a good selection of women’s walking boots, at affordable prices. I needed to make a last minute purchase and was surprised to find some leather boots which were comfortable and reasonably priced. The staff member was knowledgeable, considerate and responsive to our needs.
3. september 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Southport
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
I was able to buy the trousers I was…
I was able to buy the trousers I was looking for at a great price.
27. august 2025
Besvarelse fra GO Outdoors - Southport
Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
friendly & helpful when I came to collect tent I had reserved
Ben was Very helpful when I came to collect my tent had reserved
24. august 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Southport
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
My salesperson Lorna
My salesperson Lorna, was very patient and helpfull.
I tried several pairs of shoes and Lorna's knowledge and advice was excellent.
8. august 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Southport
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Rory top bloke
My girlfriend and I went in to go out doors to get some stuff for a festival. Rory helped us out massively, he was a very nice guy, seems to know his stuff
10. august 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Southport
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Southport service was excellent Lorna…
Southport service was excellent Lorna was very helpful
8. august 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Southport
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Couldn’t be anymore helpful 100%.
The staff in the Southport Branch not far from the train station were absolutely so helpful they really went out of their way to help me look + buy the items I needed, it made my day also bagging everything up so I could carry the items as I’m on crutches, very friendly, very helpful + very professional, he also updated my outdoors bonus card as it was due to run out, many thanks to the staff in go outdoors Southport near to the train station 👍.
22. juli 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Southport
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
No receipt, no problem
Had to return some walking boots after 5 months, unfortunately I no longer had my receipt. This was not a problem, Sam from the southport store found my purchase record and offered me a choice of full refund or like for like exchange. Fantastic service all around 👏
31. juli 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Southport
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Due to a technical problem (getting two…
Due to a technical problem (getting two left feet shoes) from Liverpool branch I went to my hometown store in Southport. Lorna and her team were fantastic and solved the problem without any qualms or issues. A excellent friendly service that is the standard I always get from your company
23. juli 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Southport
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Positive experience as always
Staff always helpful, especially gentleman called Rory. Helped me to choose a proper footwear for my sweaty feet. Positive experience as always.
24. juli 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Southport
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Will was so helpful
Will was so helpful. We bought 2 waterproof jackets and a pair of walking shoes
21. juli 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Southport
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Besvarelse fra GO Outdoors - Southport
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
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