I went into Go Outdoors Southport last week to look for a pair of walking shoe. I’d heard loads of good reports from my walking friends about the excellent service in the shop and the product knowled... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent customer service from Jen today 🙂 Was looking for an item that wasn't on the shop floor, Jen went in the back to see if they had any. Thank you Jen 🌟 Lovely welcoming staff, a pleasure... Se mere
Virksomheden har svaret
My score for this review was due to the expert help and advice afforded to me by Rory. He was knowledgeable and extremely helpful. I went in to purchase new hiking boots which I did. I'n addition I wa... Se mere
Virksomheden har svaret
Wonderfully thorough, efficient, and friendly. Jen was a devoted team player. Thank you for your time. *I don't give 100% on feedback. It's nowt personal 😊
Virksomheden har svaret
Virksomhedsoplysninger
Om GO Outdoors - Southport
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrevet af virksomheden
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktoplysninger
4/8 Tulketh Street, PR8 1AQ, Southport, Storbritannien
- 03443 876772
4,9
Fremragende
1 t anmeldelser
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Absolutely fantastic customer service…
Absolutely fantastic customer service by Jen!! She went above and beyond to ensure we left happy, which we did and will definitely be back!! She is a asset to the company…
18. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Southport
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Jen and Sam we're very friendly and…
Jen and Sam we're very friendly and helpful. They dug through many boxes of stock to get the right size pair of water shoes for me and I am very grateful to them!
18. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Southport
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Jen was really helpful with my teenage…
Jen was really helpful with my teenage son getting walking shoes. Great service
15. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Southport
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
We were served by Lorna
We were served by Lorna, very friendly and helpful getting a few different sizes.
The sale stand looked a little sparse of stock, perhaps a few more styles or sizes.
I also asked about OS maps and ordering a particular one. Ben was very helpful with this and different options, waterproof/paper map.
Go Outdoors is always value for money and go to for all my footwear.
8. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Southport
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Besvarelse fra GO Outdoors - Southport
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
small hole in…
Service was good but small hole in garment where tag removed from
25. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Southport
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
24.06.2026
24.06.2026
Visited the store this morning to buy a pair of Merrell Accentor 4. Very helpful advice and service from Ben and Sam.
24. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Southport
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
A special thank you to Lorna at GO…
A special thank you to Lorna at GO Outdoors for her excellent customer service.
She was knowledgeable, and took the time to help me find exactly what I needed. Her positive attitude made the whole experience enjoyable.
19. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Southport
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Been into store day
Been into store day, customer service was great, Lorna helped us with what we needed, and made sure we got the best service possible 😊
19. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Southport
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Lorna was absolutely amazing at helping…
Lorna was absolutely amazing at helping me find the best gas burner for Trangia. In addition, I received a great discount as a result of signing up with the GoOutdoors. Undoubtedly a returning costumer!!
12. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Southport
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Knowledgeable staff
Really helpful, knowledgeable staff in the Southport store. I was well looked after by Megan. Thank you
5. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Southport
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Lorna was super helpful!
Lorna was super helpful!! She provided a fab service, was very friendly and gave great recommendations.
12. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Southport
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Ben and Lorna were a great help and a…
Ben and Lorna were a great help and a credit to your company
10. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Southport
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
I would one very happy customer like to thank the staff Lorna…
I would like to thank the staff Lorna who served me was really helpful once a again many thanks 🙏 👍
12. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Southport
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Very friendly people
Very friendly people. No problem at all
Girl who served Lorna was very helpful and nothing was a problem
Good service. Thanks
11. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Southport
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
We went into the Southport store to get…
We went into the Southport store to get some performance base layers for our son who is being deployed abroad with the RAF.
Ben and Jen were super helpful and very informative they both reall knew their products and our son was delighted. Many thanks to Go Southport
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Southport
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Buying rain jacket
I went in to buy a rain jacket and found one I liked but didn't know what size. I needed help and jen helped me find the right size. She was the only female member of staff and I needed a female perspective as I was with my dad. She gave me advise and helped me decide on the size. She also helped me with my go outdoors card as it expired. She was fantastic.
23. maj 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Southport
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
excellent service once again from jen…
excellent service once again from jen and lorna
27. maj 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Southport
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Amazing place to go staff are brilliant…
Amazing place to go staff are brilliant and friendly and always helpful and polite and ben and Lorna are brilliant staff thank you always
22. maj 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Southport
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Really helpful service by Jen and…
Really helpful service by Jen and Megan. Nothing too much trouble.
20. maj 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Southport
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
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