GO Outdoors - Peterborough Anmeldelser 

Went in last week to look at a coat I had seen online that was in the sale they had on. I checked online before going in & it said they had 1 in stock in the size I was after. I couldn’t find the coat anywhere in store so I spoke to a lady called Sue Gordon, she was fantastic. She searched the store to see if she was able to find the coat, checking the back area and scanning it on her PDA to make sure it wasn’t an error online. Eventually she found that the particular coat was put on hold for another customer to possibly collect. She advised me that they hold it for 24hrs so she took my name & number and advised me she would call me regardless of whether the customer collected or not. I received a call from Sue a day later to inform me that the customer had collected the coat and that she had checked the delivery schedule and unfortunately she could see that there were no coats due on the next delivery but there was another delivery due in a weeks time but she wasn’t unable to see if there were any due on that delivery. She told me she would make a point of checking that delivery when it was in for the coat I was after and that if I still wanted it I would have first refusal on it but also advising that in the meantime I could possibly order the coat online for delivery.
I did order the coat online in the end but I was amazed at the level of service that Sue went to, I feel like that kind of service is very hard to come by in this day & age.

She is an absolute credit to Go Outdoors Peterborough!!!

I went in today for a walking stick and had some help from Sue Gordon who is very knowledgeable and willing to help. Sue has also helped me buy shoes on previous visits. I hate shopping but having personable staff that have experience and in depth product knowledge makes the experience a pleasure rather than a chore.

Jackie. Very knowledgeable, very helpful excellent customer service.

We were given some fantastic advice by Sue Gordon. She couldn’t have been more knowledgeable and helpful.

I had a great experience in the store today with Laura and Megan helping me find the boots that would work best for me. They were knowledgeable and helpful as well as being patient with my indecision and didn’t seem to be bothered at all that I wanted to try on lots of boots before going back to the first pair in the end. Thank you!

Tom at the Peterborough store was really helpful with all our needs. Cracking lad!

Great in-store experience. Helpful and knowledgeable lady - Sue Gordon. Got all I wanted and more with good advice and an experienced staff member.
Online was different, as there have been disruptions of service there, but the support line team were most helpful.
Would use again, for sure.

​Me and my partner had a brilliant experience at the Peterborough GO Outdoors store recently. Finding the right walking boots is always a bit of a challenge for me but Steve was absolutely fantastic. He was incredibly patient, and took the time to ensure we found the perfect fit for my needs.
Laura Ng served my partner and me at the till; she was friendly, efficient, and gave us additional policy information while completing the sale.
​We’ll definitely be back for our future outdoor gear. Highly recommended!"

Excellent service from Jackie and Rachel, getting the right size and colour at the right price!

Thus far I have always struggled to find the right walking boots. Always rubbed, and always ended up being left in a cupboard. That was until today. Thanks to Jackie at Go outdoors this is no longer the case. Not only found me the perfect pair of walking boots, but also explained to me what I’ve been doing wrong, and as an added bonus cleaned the shoes I came in with whilst I was test walking. Jackie, your a star 🙂

Very attentive and professional service from Tom on Sunday. Thank you.

We went to purchase two pairs of walking boots one for myself and one for my husband.
Sue Gordon was our assistant and was extremely knowledgeable and helpful in our decision making.

Served by Matt tonight, I brought many items and he was very helpful, nothing was too much bother, great customer service.

A very good experience at
The Peterborough store, we was served by Matt in the fishing republic section, he was so helpful and his attention to detail was perfect, great customer service

Julia and David were really helpful today. I had a voucher to use and wasn’t quite sure how to redeem it in store. Between them they worked it out and made the transaction a breeze!

Just left the store after purchasing my new coat.
Sue Gordon the shop assistant was so very helpful. She was very friendly & polite. Checked stock for me. Gave me some tips on aftercare & went above & beyond to help me.

Katie was very knowledgeable and helpful in helping us choose the correct footwear for our trip. Laura was very friendly and helpful at the till.

Great customer service from Ethan, thank you

I was served on Sunday 18 January at the Peterborough branch by Sue Gordon.
I was looking for some walking shoes for a holiday abroad.
Sue was busy serving other customers, acknowledged me, and said she wouldn't be too long. Then she took the time to talk to me, find out more about my requirements, and helped me find what I was looking for.
I was extremely impressed with her product knowledge, her positive attitude, her kindness to a novice like me, and her detailed explanation as to how to care for my new shoes.
She also helped me find exactly the lightweight raincoat which I required.
I hope this review can be passed on to Peterborough, and particularly to Sue, as she made the shopping experience a pleasure, which is very rare.