Julia and Hannah were both extremely helpful. Hannah was very knowledgeable with anything we asked for help with and was able to help us to make informed choices. Julia served us and was very patient... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Wonderful service. Had a problem with a pair of boots purchased in summer, swopped them out with no fuss. Then Julia/Ellie assisted with recommendations on other kit i was looking for and ended up wit... Se mere
Virksomheden har svaret
I visited the store today looking for a pair of shoes for everyday walking. I wasn’t quite sure what would be best for my needs, but Gareth was very helpful and took the time to recommend a suitable p... Se mere
Virksomheden har svaret
We were served by Matt today who was very helpful and knowledgeable despite us asking him to go back to the storeroom a couple of times to get different sized walking boots. He was approachable and... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om GO Outdoors - Peterborough
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrevet af virksomheden
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktoplysninger
Saville Road, Westwood, PE3 7PR, Peterborough, Storbritannien
- 01733 797038
4,9
Fremragende
3 t anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very polite/helpful staff member
Went into store with my son looking for some fishing bits, I’m clueless when it comes to fishing but Matt in the fishing area was such a great help, very keen to help and get you the best for what you need. Very polite/helpful staff member 🙂
1. april 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Peterborough
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Excellent service from a very pleasant and helpful member of staff.
Excellent service from a very knowledgeable member of staff (Tom), he took time to explain the merits of a range of hiking books and shared his experiences of walking the terrain which we, as novices, greatly appreciated.
28. marts 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Peterborough
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
We were very well assisted by Sue…
We were very well assisted by Sue Gordon when choosing our walking boots. She was knowledgeable and friendly and made shopping a pleasure!
26. marts 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Peterborough
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Walking boots with Tom
Tom, who helped us yesterday, was brilliant. He was more than helpful, without being pushy, and very knowledgeable about the walking boots we were buying. He also checked in with us while we were still shopping, and took our purchases to the till for us so we didn't have to carry them round the shop. Very polite. Very helpful. Thank you Tom.
28. marts 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Peterborough
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great shopping experience
Great shopping experience. Very helpful staff, especially Tom.
28. marts 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Peterborough
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Helpful staff…
I bought a pair of walking boots and needed to try on many pairs before I found the right pair for me. Tom was exceptionally helpful, knowledgeable and patient. Individual service makes all the difference.
28. marts 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Peterborough
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Tom could not have been more helpful
Tom could not have been more helpful. Patient, informative and friendly. An asset to your company.
28. marts 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Peterborough
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
The guy in the bike department was…
The guy in the bike department was brilliant .he sorted my bike very quickly would recomend this to anyone
28. marts 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Peterborough
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Five star service
Visited this store last night and want to say absolute five star service from Matt he was brilliant with helping my son to choose walking boots, he chatted directly to him, was pleasant, funny and just overall great! He is a credit to the store. Also want to give a shout out to the girl who was on the till that evening didn't catch her name (dark hair) she was lovely and also a credit to the store. Always a clean, tidy, well set out store.
26. marts 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Peterborough
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Julia & Katie were so friendly &…
Julia & Katie were so friendly & helpful, we absolutely love Go Outdoors !
15. januar 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Peterborough
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Very friendly and helpful staff
Very friendly and helpful staff.
Laura Ng went out of her way to be helpful.
Very impressed.
26. marts 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Peterborough
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Laurangt Sue was such a superstar today…
Laurangt Sue was such a superstar today and made my day with her friendly attitude. I had a query with some binoculars and she could not do enough to help me. She was approachable and resolved my query really easily. Thank you - you are a brilliant example of customer service and put a smile on my face for the rest of the day!
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Peterborough
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Sue Gordon gave expert advice on…
Sue Gordon gave expert advice on walking boots for DofE and was incredibly helpful on all things DofE
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Peterborough
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great service
Great service in store, advice and information top class.
5. marts 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Peterborough
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Very good service at GO Outdoors…
Very good service at GO Outdoors yesterday. Sue Gordon was particularly helpful and she certainly knew her stuff when it came to walking shoes & related equipment.
19. marts 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Peterborough
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Click and collect plus
Bought the awning rail extension online and had a great experience in store collecting it. Very pleasant and professional member of staff served me.
12. marts 2026
Besvarelse fra GO Outdoors - Peterborough
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Orders kept getting cancelled
I ordered a coat 3 times and every time the order got cancelled, went to a store an hour and a half Away as they said they had one in stock, yet again nothing when we got there. ( I tried ringing before hand but no answer)
11. marts 2026
Besvarelse fra GO Outdoors - Peterborough
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Helpful staff.
We were served by Jackie who was very helpful. She provided lots of helpful information. I would have given 5 stars if there had been more stock of different sizes of shoes.
17. marts 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Peterborough
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Susan was particularly helpful
Susan was particularly helpful and attentive to my needs and requirements today. She went the extra mile and nothing was too much trouble. Marvellous
12. marts 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Peterborough
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great experience shopping for a hiking boot
Sue Gordon was extremely helpful today she literally spent over an hour helping me get the right hiking boots her breath of knowledge is impeccable if you want great customer service and someone that easy to talk to and understand your needs then please speak to sue! She is a credit to herself and to the store. Thank you
12. marts 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Peterborough
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Dette er Trustpilot
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