We were served by Ethan at a recent visit to GoOutdoors. Everyone in this store is superb - knowledgeable and helpful, with a great sense of customer service. Ethan was no different and helped us with... Se mere
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The staff were really friendly and helpful even though rhe shop was so busy. It's great having Go Outdoors in Macclesfield, as we are local to the countryside it is useful to get your gear without h... Se mere
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I've had the best experience shopping at the Macclesfield branch but sadly this store is set to close in January. As a family it's an in-joke about 'do we need anything from Go Outdoors' as we're... Se mere
Virksomheden har svaret
Having 2 attempts to get correct replacement part for tent, one incorrect, another correct part but missing valve screw, decided to have delivered to Macclesfield branch. Helpfull and friendly service... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om GO Outdoors - Macclesfield (Express)
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrevet af virksomheden
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktoplysninger
45 Mill Street, SK11 6NE, Macclesfield, Storbritannien
- 01625 460197
4,9
Fremragende
964 anmeldelser
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Excellent staff
Excellent staff. Really helpful particularly Olly. Such a shame the store is closing
6. september 2026
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Besvarelse fra GO Outdoors - Macclesfield (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Knowledgeable and helpful staff
We were served by Ethan at a recent visit to GoOutdoors. Everyone in this store is superb - knowledgeable and helpful, with a great sense of customer service. Ethan was no different and helped us with our purchases. It's such a shame that this store is closing down.
19. august 2026
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Besvarelse fra GO Outdoors - Macclesfield (Express)
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Well stocked store, helpful staff
The staff were really friendly and helpful even though rhe shop was so busy.
It's great having Go Outdoors in Macclesfield, as we are local to the countryside it is useful to get your gear without having to travel/go online.
29. august 2026
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Besvarelse fra GO Outdoors - Macclesfield (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great Customer Service
Excellent Customer Service provided by Ethan. He was very knowledgeable & gave great advice on walking boots.
20. august 2026
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Besvarelse fra GO Outdoors - Macclesfield (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Fantastic service
We went in to buy my son a pair of hiking boots. The assistant, Anders, was incredibly helpful and kind to my son and even gave him a few tips on how to lace them correctly. Brilliant service
6. august 2026
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Besvarelse fra GO Outdoors - Macclesfield (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
I shopped in the Macclesfield store…
I shopped in the Macclesfield store today. Only was extremely helpful in helping me with my purchase. Am excellent shopping experience.
21. august 2026
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Besvarelse fra GO Outdoors - Macclesfield (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Ethan is amazing
Ethan is amazing. He brightened our day with his knowledge and expertise!
21. august 2026
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Besvarelse fra GO Outdoors - Macclesfield (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
I've had the best experience shopping…
I've had the best experience shopping at the Macclesfield branch but sadly this store is set to close in January.
As a family it's an in-joke about 'do we need anything from Go Outdoors' as we're passing...
We always do!
I enjoyed the banter with staff and they know us personally from our repeat custom.
Newcomer Harley is especially helpful and diligent, always smiling and easy to converse with. Hoping everyone finds a new job and work family as nice as this one.
20. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Macclesfield (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Excellent store
Excellent store, and the staff were very helpful.
15. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Macclesfield (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
The store had what I wanted in stock
The store had what I wanted in stock, which was great as I don't like having to order things on-line.
I was served by Ethan, who was friendly and helpful. No pressure to buy.
10. august 2026
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Besvarelse fra GO Outdoors - Macclesfield (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Very good
Very good, helpful service from Olly when I bought some trainers today
7. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Macclesfield (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Go camp
Service was very good, demos were given of the item me and my child were interesting in.
Anders were a great help and not interesting in physical cold selling. He was warm hearted, encouragable, helpful, straight forward, could relate to our experiences. Would defo recommend Go Outdoors macclesfield
3. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Macclesfield (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great service
Olly was knowledgeable and helpful as well as being very polite and welcoming.
1. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Macclesfield (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Lovely store. Good range Helpful staff
Lovely store. Staff are always welcoming and helpful. I had a very good experience sourcing reliable, affordable walking boots today. Anders knew his stuff and was also very knowledgable about reliable repair services. There was no pressure to purchase. Always a good range of products for both the casual trip or the more serious, technical outdoor adventure.
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Macclesfield (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Friendly and helpful
Assistant helped me find exactly what I wanted quickly and without fuss. Always very friendly and helpful in this store.
18. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Macclesfield (Express)
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Great service by Chloe
Great service by Chloe, friendly, informative and non-pressured, very pleasant shopping experience, thank-you.
26. juli 2026
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Besvarelse fra GO Outdoors - Macclesfield (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Great service from all staff
Great service from all staff. Very helpful, nothing too much trouble
25. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Macclesfield (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Five Star Service
Excellent service today when I bought five camping chairs. The staff (Eathan and Chloe I think) were extremely courteous and helpful,
Will definitely be back
24. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Macclesfield (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Besvarelse fra GO Outdoors - Macclesfield (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Fabulous customer service!
Fabulous customer service from Ethan, Harvey and Olly. All very helpful and super-knowledgeable. Thank you! Highly recommend this branch.
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Macclesfield (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
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