GO Outdoors - Liverpool Anmeldelser 

2.041
TrustScore 4.5 ud af 5

4,7

107 Rimrose Road, Bootle, L20 4HN Liverpool, GB


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Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Ok so was in here today with my girlfriend, just normal day, took our items to the till to pay both in great mood and the woman that served us was by far the most horrendous person you could ever want... Se mere

Bedømt til 5 ud af 5 stjerner

Went into your Liverpool store today near Crosby to buy some clothes for my wife . A young lady named Annamay served me . Young lady in her twenties, with coloured hair . I am a retail manager of 35 y... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We haven't bought any camping gear for 20 years or more so its all new to us. Inflatable tents, rechargeable lamps, self inflating mattresses. The staff at your Bootle branch could not have been more... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I was served originally Adam L who helped me with the purchase of my Berghaus air tent and gave great advice. It’s refreshing to have such good customer service and attention to detail, which made the... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Campingbutik
  2. Sportstøjbutik
  3. Cykelbutik
  4. Klatreklub
  5. Ridning
  6. Løbebutik

Om GO Outdoors - Liverpool

Skrevet af virksomheden

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Skrevet af virksomheden

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Kontaktoplysninger

  • 107 Rimrose Road, Bootle, L20 4HN, Liverpool, Storbritannien

  • 01513 059590

4,7

Fremragende

TrustScore 4.5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(2.041)

35.464 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
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Bedømt til 1 ud af 5 stjerner

Awful staff , abusive and rude, 17/17 till 01400/6

Ok so was in here today with my girlfriend, just normal day, took our items to the till to pay both in great mood and the woman that served us was by far the most horrendous person you could ever want to come across, she spoke to both of us like crap, was extremely rude, and just out of nowhere, wasn't expecting it. Absolute disgrace how she has any sort of job near customer service. Shocked. Won't be going back there

22. august 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great service

Appreciated staff holding my order for a couple more days outside the 7 day collection time.

6. august 2026
GO Outdoors - Liverpool-logo

Besvarelse fra GO Outdoors - Liverpool

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Bedømt til 5 ud af 5 stjerner
GO Outdoors - Liverpool-logo

Besvarelse fra GO Outdoors - Liverpool

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Bedømt til 4 ud af 5 stjerner

Convenient and easy returns

Convenient and easy returns

8. august 2026
GO Outdoors - Liverpool-logo

Besvarelse fra GO Outdoors - Liverpool

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Bedømt til 5 ud af 5 stjerner

Top quality goods and services helpful…

Top quality goods and services helpful and efficient

3. august 2026
GO Outdoors - Liverpool-logo

Besvarelse fra GO Outdoors - Liverpool

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Bedømt til 3 ud af 5 stjerner

Hardworking Staff

Great knowledgable staff but the lack of staff is worrying. I saw about 4 staff members at once serving multiple people all in one go. I don’t know what wages they are on but I hope it’s worth it.

7. august 2026
Uopfordret anmeldelse
GO Outdoors - Liverpool-logo

Besvarelse fra GO Outdoors - Liverpool

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Bedømt til 5 ud af 5 stjerner

Great service

Good service and advice

29. juli 2026
GO Outdoors - Liverpool-logo

Besvarelse fra GO Outdoors - Liverpool

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Bedømt til 5 ud af 5 stjerner

Camping

Great for all camping needs

23. juli 2026
GO Outdoors - Liverpool-logo

Besvarelse fra GO Outdoors - Liverpool

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

Bedømt til 5 ud af 5 stjerner

Aimee served me today and she was…

Aimee served me today and she was absolutely amazing. She was so patient with helping me at the till. Her calm manner helped me when having technical issues with my bank card. She is a credit to the aintree store. Thank you so much Aimee.

6. august 2026
Uopfordret anmeldelse
GO Outdoors - Liverpool-logo

Besvarelse fra GO Outdoors - Liverpool

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Bedømt til 5 ud af 5 stjerner

I was served originally Adam L who…

I was served originally Adam L who helped me with the purchase of my Berghaus air tent and gave great advice. It’s refreshing to have such good customer service and attention to detail, which made the shopping experience easy. Thank you.

6. august 2026
Uopfordret anmeldelse
GO Outdoors - Liverpool-logo

Besvarelse fra GO Outdoors - Liverpool

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Bedømt til 1 ud af 5 stjerner

Order out of stock and cancelled

I ordered numerous items and paid to collect. One by one every item I ordered was cancelled due to not being in stock. The items weren’t cancelled at the same time but individually which took over a week, delaying my purchase from another company.

I did email the company for clarification if my whole order will be cancelled due to timescale I needed to order elsewhere but they reassured me the rest of my order will be ready for collect. It was then cancelled days later.

20. juli 2026
GO Outdoors - Liverpool-logo

Besvarelse fra GO Outdoors - Liverpool

Thank you for your review.

We understand how frustrating it can be when parts of your order are cancelled and we are sorry for this happening. Having checked your order we can see that the cancellations occurred due to stock errors, we aim to ensure our stock is accurately reflected on our site however errors can occur.

We appreciate that this is the not outcome you were wanting for you order. We have reached out to you via the email address on your order to discuss the collection status of the rest of your order, please check your inbox shortly.

Kind regards
GO Outdoors Customer Care Team.

Bedømt til 5 ud af 5 stjerner

Back to the outdoor life after 20 years!

We haven't bought any camping gear for 20 years or more so its all new to us. Inflatable tents, rechargeable lamps, self inflating mattresses. The staff at your Bootle branch could not have been more helpful. We probably had over an hour of questions about equipment and it was all answered with great patience, as much detail as we wanted. Seriously impressive staff. Shout out to Morgan and Chris, the regional. Thank you

1. august 2026
Uopfordret anmeldelse
GO Outdoors - Liverpool-logo

Besvarelse fra GO Outdoors - Liverpool

Hello,

Thank you for clicking on 5 stars, your feedback genuinely matters to us.

I hope your next shopping trip is just as good.

All the best,
Go Outdoors Customer Care Team

Bedømt til 5 ud af 5 stjerner

Went into your Liverpool store today…

Went into your Liverpool store today near Crosby to buy some clothes for my wife . A young lady named Annamay served me . Young lady in her twenties, with coloured hair . I am a retail manager of 35 year and appreciate excellent customer service . This young lady has exceptional customer service and I would love more people like her working for me , she is a credit to you company and I would love her working for me . I got everything I need with 5 star service , thank Annamay, you made my shopping experience, thank you

1. august 2026
Uopfordret anmeldelse
GO Outdoors - Liverpool-logo

Besvarelse fra GO Outdoors - Liverpool

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Bedømt til 5 ud af 5 stjerner

Give James of Bootle Fishing Republic a £20,000 bonus

My son is following his friends into angling, something I know nothing about. Went to Bootle Fishing Republic and was served by James.

We were totally naive as to what was required. James helped us describe what kind of fishing we would be doing; found us the appropriate kit to get started, advised what was superfluous

James even had some disused equipment under the counter which he used to demonstrate to my son how to set up his first fishing rod and “rig”

I had no idea how much it would cost to walk out with the basic minimum but I was pleasantly surprised at the price

My son has already been back to buy more stuff as he learns more, so James has won Fishing Republic a long term customer

So Fishing Republic have a lot of current and future sales; my son was able to get started and has caught his first fish; and I was pleasantly surprised at the price.,Everyone is happy - except the fish.

This is how society is supposed to work, a transaction that benefits all parties.

James skill and charm has generated thousands of immediate and future income for his employers. It is only right that he shares in these mtutal benefits , rather than them all being stolen by distant psychopathic oligarchs.

So James thoroughly deserves £20,000 annual bonus and should be recognised by his employers in the only way that really means anything

Thank you James .

Go Outdoors, time do what is right for society

27. juli 2026
Uopfordret anmeldelse
GO Outdoors - Liverpool-logo

Besvarelse fra GO Outdoors - Liverpool

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Bedømt til 5 ud af 5 stjerner

Great help and ease in collecting my…

Great help and ease in collecting my order staff very helpful appreciate it

14. juli 2026
GO Outdoors - Liverpool-logo

Besvarelse fra GO Outdoors - Liverpool

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Bedømt til 1 ud af 5 stjerner

I ordered 4 fairly standard items via…

I ordered 4 fairly standard items via click + collect. They split the order into 3 different shipments which I consider fine if that’s how their distribution network works. However, the items still show on the website as not being delivered to the store. I had to call them up to enquire as to what was happening as the items were supposed to have been available weeks ago. They confirmed that 3 of the 4 items were available at the store and the website just hadn’t updated. However, the remaining one (a pair of socks they sell in the store itself) are not yet available. This has been nothing but overpriced hassle. First and last experience! (Still unresolved)

4. juli 2026
GO Outdoors - Liverpool-logo

Besvarelse fra GO Outdoors - Liverpool

Please accept our sincere apologies that you did not receive an email notification advising that your Click & Collect order was ready for collection. We understand how frustrating this must have been, and we have escalated the issue to our technical team for further investigation.

Regarding the outstanding socks from your order, we have contacted you by email with an update on the current status of this item.

We are very sorry for the experience you have had on this occasion. This is not the level of service we aim to provide, and we hope we have the opportunity to restore your confidence in us and deliver a much better experience in the future.

Kind Regards
GO Outdoors Customer Care

Bedømt til 5 ud af 5 stjerner

Can’t fault them for range and pricing

Can’t fault them for range and pricing

5. juli 2026
GO Outdoors - Liverpool-logo

Besvarelse fra GO Outdoors - Liverpool

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Bedømt til 5 ud af 5 stjerner

Speedy transaction and easy collection

Easy to order and apply discount code. As I did not want to wait for the free delivery, I requested to pick it up from the nearest store. All no problem and it was ready for me on my arrival.

13. juli 2026
GO Outdoors - Liverpool-logo

Besvarelse fra GO Outdoors - Liverpool

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Bedømt til 5 ud af 5 stjerner

Ryan was great so helpful and proper…

Ryan was great so helpful and proper knew his stuff

10. juli 2026
Uopfordret anmeldelse
GO Outdoors - Liverpool-logo

Besvarelse fra GO Outdoors - Liverpool

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Bedømt til 5 ud af 5 stjerner

Can’t complain

Staff in the shop are helpful every time I go in, returns are straight forward when I order online too. Online orders are delivered fast 👌

12. juli 2026
GO Outdoors - Liverpool-logo

Besvarelse fra GO Outdoors - Liverpool

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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