Very friendly and very helpful staff!! Very patient whilst I had issues with my payment card. Would very recommend. Linzi and nice male colleague who helped with card issues particularly helpful. Than... Se mere
Virksomheden har svaret
Lokation
Skift lokationLaunceston Retail Park, Hurdon Road, PL15 9DJ Launceston, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Freya and Jack were very helpful in assisting me with my query at the Launceston Go Outdoors. They helped us and answered all our questions with great knowledge and a smile - customer service done rig... Se mere
Virksomheden har svaret
Staff were very helpful when the item we wanted was not in stock. Very knowledgeable about alternative products and saved us from cancelling our camping trip. Manager was also supervising also helpful... Se mere
Virksomheden har svaret
No issues with my in-store purchase, used my discount card & got good discount on an already well priced item of clothing - all good and friendly member of staff at till.
Virksomheden har svaret
Virksomhedsoplysninger
Om GO Outdoors - Launceston
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrevet af virksomheden
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktoplysninger
Launceston Retail Park, Hurdon Road, PL15 9DJ, Launceston, Storbritannien
4,9
Fremragende
2 t anmeldelser
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Very friendly and very helpful staff!
Very friendly and very helpful staff!! Very patient whilst I had issues with my payment card. Would very recommend. Linzi and nice male colleague who helped with card issues particularly helpful. Thanks!
17. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Launceston
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Besvarelse fra GO Outdoors - Launceston
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Freya and Jack were very helpful in…
Freya and Jack were very helpful in assisting me with my query at the Launceston Go Outdoors. They helped us and answered all our questions with great knowledge and a smile - customer service done right!!
14. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Launceston
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Quality products with friendly expert staff !
Emilia was very helpful and provided me with great customer service.
She made my visit to the store a very good experience.
12. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Launceston
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Helpful staff
No problem with returning faulty product
Loads of bargains in store
Really helpful staff
13. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Launceston
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Staff experience
The staff were friendly and approachable. Knowledgeable. Location is good too.
12. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Launceston
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
You had exactly the right item that I…
You had exactly the right item that I needed at a brilliant price and quality. Charlene was polite, happy and helpful, sorting out payment. All quick and easy!
12. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Launceston
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Good prices and friendly staff
No issues with my in-store purchase, used my discount card & got good discount on an already well priced item of clothing - all good and friendly member of staff at till.
11. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Launceston
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Served by Jack today who was really…
Served by Jack today who was really helpful and provided a lot of help with the camping stoves. Got a really good deal on a Cadac dual burner.
I actually only went in for a hookup cable!
11. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Launceston
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Very helpful knowledgeable staff member…
Very helpful knowledgeable staff member who served me, her name was Charlene. Thank you
11. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Launceston
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer service and help…
Excellent customer service and help from the team, Emilia was most helpful!
11. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Launceston
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Staff were friendly and attentive
Staff were friendly and attentive, without being overbearing. Stock laid out clearly and obviously well looked after.
11. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Launceston
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Charlene has the patience of a saint
Charlene has the patience of a saint. Very helpful and informative to all my questions
11. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Launceston
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Absolutely brilliant
Absolutely brilliant, got exactly what I went in for, staff were friendly and very helpful, Linzi went out of her way to help. Would recommend to everyone.
8. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Launceston
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Very knowledgeable and helpful staff
Staff were very helpful when the item we wanted was not in stock. Very knowledgeable about alternative products and saved us from cancelling our camping trip. Manager was also supervising also helpful and very cheerful and approachable. Great customer servive overall thank you.
7. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Launceston
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Charlene was very accommodating &…
Charlene was very accommodating & answered all of our questions informatively. She was friendly and made my shopping experience entirely more comfortable.
7. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Launceston
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Charlene was very friendly and helpful…
Charlene was very friendly and helpful during our purchases, helped us with making sure we got our membership discount. Overall great experience
7. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Launceston
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Helpful friendly staff
Linzi, Mandy and Jack were very friendly and helpful today. I always enjoy shopping in this store.
5. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Launceston
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Really helpful and friendly.
I was on my way to a camp site. Had been stuck in traffic for ages and not in the mood to go shopping - however I needed some last minute kit upgrades, so can’t off the A30 and nipped into the Launceston store. Easy to find and access off the main road.
Rebecca and Jack made the rest really easy, they helped me find what I needed with lots of patience and guidance and even helped me carry some of it to the tills.
The product knowledge was really good without trying to get me to buy the most expensive stuff and the service was great and included an all important smile.
24. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Launceston
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Hiking boots
Went in to buy some new hiking boots and was indecisive about sizes but Tom was really helpful and knowledgeable and helped me pick out a pair. Happy with my choice, thanks Tom!
1. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Launceston
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
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