After calling the store to check stock, Evan very kindly offered to put a tent and the extras by for us. Decided to head over before closing this evening to collect asap. Served by Evan and Kia t... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Visited the Gloucester store for some sandals for my partner. We waited a while but then a young man came along asked him for a size 11 in the pair my partner had chosen he kindly got them, gave us th... Se mere
Virksomheden har svaret
Had exactly what I went for, but I really dislike the pricing structure: a 33% saving if I signed up as a ‘member’. First time in GoOutdoors for ten years and this is the reason! I could have saved... Se mere
Virksomheden har svaret
I popped into the Gloucester store and received outstanding service from Andrea right from the start. I was worried about doing a like-for-like exchange without a receipt, expecting it to be a bit o... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om GO Outdoors - Gloucester
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrevet af virksomheden
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktoplysninger
98 - 108 Barton Street, GL1 4DZ, Gloucester, Storbritannien
- 01452 229827
4,8
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Kia was at reception
Kia was at reception, we had a lovely chat was very kind and professional,
Renewed my member ship giving me a lovely saving.
Thank you.
( give Kia a nice little bonus at the end of the month for her)
10. januar 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Gloucester
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Alex is always really helpful and knows…
Alex is always really helpful and knows where everything is. He helped me to do some exchanges and purchase a number of different items from the store. Lovely and friendly service always at this store. Thanks Alex
9. januar 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Gloucester
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Everyone was really helpful
Everyone was really helpful and friendly at the shop, and there's a great sale on at the moment too. Thanks to Kia for her advice
6. januar 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Gloucester
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
We purchased a new bike and were helped…
We purchased a new bike and were helped by the brilliant Tim! Fantastic support, advice and service. Thank you Tim.
2. januar 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Gloucester
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Great store
Great store, always has a large selection of stock and lots of space.
The staff are always cheerful and helpful - this time we had Ellie and she was great.
31. december 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Gloucester
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
New Year bargains
We picked some real bargains using our membership card. Kia on the sales desk was particularly helpful sorting things out.
31. december 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Gloucester
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Had fantastic customer service from…
Had fantastic customer service from Keir in the shoe department. After explaining what I wanted the shoes for he gave me great advice and showed me a Gortex version which I bought. Ellie on the till was great answering some questions about other items. Well done team!!!
31. december 2025
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Besvarelse fra GO Outdoors - Gloucester
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Great customer service
Freddie was an excellent walking boot advisor. He went above and beyond to get the right boot and fit for us.
Alex then made our visit even better by gaining us a better price on our investment with his help in getting a membership card and adding a scout discount for our children. Really helpful customer service. Thank you
28. december 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Gloucester
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Good helpful service
Good helpful service. The perfect affordable range with knowledgeable staff. Extremely well laid out store that is easy to navigate.
26. december 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Gloucester
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Great service from Freddie assisting us…
Great service from Freddie assisting us with choosing some new walking boots . Friendly , quick and very personable.
28. december 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Gloucester
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Friendly and helpful staff
Friendly and helpful staff. It's a good layout and everything is easy to find.
You get great discounts for having a membership card and I got a great deal on OEX Phoxx III tunnel tent.
27. december 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Gloucester
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Great service
Great service.
Freddie and Ryan are a godsend. They are very factual and offer the best advice and not pushing sales. This was a really great experience and helpful from the two amazing staff members.
27. december 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Gloucester
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
In need of new wellies
I desperately needed new wellies as mine gave up the ghost on Christmas Eve. Found a nice selection here and got myself a new pair, along with new walking socks and a pair of gloves!! Staff are so friendly and helpful, particularly Kia on the till whose cheerful conversation made our day. 😊
27. december 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Gloucester
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
New boots!
Freddie and Sean were really helpful and I was able to get a new pair of walking boots with great support
22. december 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Gloucester
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Alex was fantastic very knowledgeable…
Alex was fantastic very knowledgeable and helped us with ease and care! Very kind member of staff !!!
Will be returning based on his customer service !
21. december 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Gloucester
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
just what we needed
We had some brilliant customer service at the Gloucester store. Freddie helped my partner pick out a pair of hiking boots which were a perfect fit and had all the features we needed. Helpful service from Kia as well. Thank you!
6. december 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Gloucester
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Helpful
Helpful, polite & friendly customer service. First class workmanship on a bike build. Thank you to Tim
19. december 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Gloucester
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Excellent customer service where Jack…
Excellent customer service where Jack went the extra mile to ensure our shopping experience was 1st class.
This with excellent value for money with quality products
19. december 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Gloucester
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Great products great service
Very helpful assistance provided by Kia…. Great attitude…. Great customer service
13. december 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Gloucester
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
George was very helpful and informative…
George was very helpful and informative with selecting a pair of trail running shoes and suggesting goretex and other options as well as the ones I had already researched.
6. december 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Gloucester
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
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