Lewis at Go Outdoors Exeter was extremely helpful and informative in regards to your walking boot products. Lewis took great care in making sure my 15 yr old son was completely happy with the style &... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Fantastic member prices, extra military 10% discount ontop of that and a key mention to the staff member “Monty” Excellent customer manor and climbing knowledge for buying new stickies “climbing... Se mere
Virksomheden har svaret
Of 4 items showing as in stock on website, only 1 was actually in stock. ....but there were other more expensive options. Then got overcharged by £6 at checkout. Queried price and a hurried check... Se mere
Virksomheden har svaret
The customer service was really good, our shop assistant was very nice, helped us with our sizing of shoes, and making sure we got the right pair. The payment at the till, of everything, went through... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om GO Outdoors - Exeter
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrevet af virksomheden
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktoplysninger
Stone Lane Retail Park CL Marsh Barton Road, EX2 8LH, Exeter, Storbritannien
- 01392 531855
4,9
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service from Sam T at Exeter
Great service from Sam T at Exeter
16. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Exeter
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
5* Alfred
Alfred did very well helping me to find the right sort of walking boot. Thank you.
15. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Exeter
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Sam T at Exeter
Today I was served by a very helpful and informative employee, Sam T at Exeter Marsh Barton, he offered good service and recommendations, a great ambassador for Go Outdoors.
15. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Exeter
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Great service
Great helpful knowledgeable service from Larry.
Please give him credit!
8. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Exeter
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Summer was a really good sales…
Summer was a really good sales assistant. We had issues getting the Klarna to work but she handled it really well.
11. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Exeter
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Took my grandson to buy fishing hooks …
Took my grandson to buy fishing hooks and bait. We are complete beginners, Robbie talked us through what we needed and taught us both, in great detail, how to use the equipment, even how to knot the hook onto the line, easy to follow instructions, giving me and my grandson confidence which enabled him to have a wonderful afternoon fishing! Thankyou for your time, support and expert knowledge!
4. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Exeter
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Brilliant Staff…
I went in to GoOutdoors and wanted to browse. In many stores like this, the staff are pretty apathetic and don’t really engage. A young lady passed me to Harry, who was very knowledgeable about roof tents and boxes. Sam helped me with tables and a fridge and Alfred - who was on the checkout - was superb. They were all engaging, knowledgeable and very helpful and any store would benefit from having staff like those at GoOutdoors Exeter. Well done to all and thanks.
2. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Exeter
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
At your Exeter
At your Exeter, Marsh Barton, branch I was assisted by one of the Store Colleagues called Larry to purchase hiking boots. He was super helpful and used previous customer experiences to aid me in buying boots that suit my needs. I eventually decided to go up size and am genuinely very happy with my choice.
1. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Exeter
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Robbie in the Exeter fishing section
Robbie in the Exeter fishing section, was excellent. We had no idea what we needed. He knew the local area and advised what we'd need. Walked out with good quality fairly priced equipment. Now happily fishing the canal. Perfect
27. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Exeter
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Alfred at the Exeter Branch was great
Alfred at the Exeter Branch was great! He brought me all the walking shoes I asked for and was very friendly and knowledgeable. Nothing was too much trouble! He gave sound advice and was very helpful and patient. An excellent member of staff!
28. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Exeter
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
We were helped by Alfred at the Exeter…
We were helped by Alfred at the Exeter branch - knowledgeable, polite - a pleasure.
28. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Exeter
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Amazing experience
Amazing experience, great customer service (thank you Alfred!) will be shopping again
28. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Exeter
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Third broken tent pole, with a happy ending
I came back in again with my third broken Berghaus bedroom tent pole! Luckily for me a really helpful man, his name is Jake took a lot of time and trouble to find me a replacement pole out the back. No spares so I brought a replacement pack with discount kindly given by Jake as I had to buy a pack. Jake then took everything out the back and replaced/fixed my broken poles. What a star! 🤩
26. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Exeter
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Harry was helpful and informative
Harry was helpful and informative. Knew his stuff and more than happy to help. Good service, good experience.
25. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Exeter
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Straight forward online purchase
Straight forward online purchase. Easy parking at store for pickup.
Clear signage for collection point.
Friendly staff member.
16. juni 2026
Besvarelse fra GO Outdoors - Exeter
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Very well guided by sofia with correct…
Very well guided by sofia with correct sizing of closed toed sandals and an excellent price - teva hurricane xlt3
24. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Exeter
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Took ages for my package to be ready to…
Took ages for my package to be ready to be collected
9. juni 2026
Besvarelse fra GO Outdoors - Exeter
Thank you for taking the time to share your recent order experience.
We are dissapointed to hear your Click & Collect order took longer than expected to be ready. We understand how frustrating delays like this can be, especially when you’re waiting to collect your items.
This isn’t the standard of service we aim to provide, and your feedback will be shared with the store team to help improve our processes.
Kind regards
Go Outdoors Customer Care Team
Great service!
Josh was really helpful and polite. He gave great advice so I ended up with exactly what I needed.
20. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Exeter
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Thank you James for taking the time to…
Thank you James for taking the time to understand my requirements and your patiences in helping me make the correct choice
21. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Exeter
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Helpful service with footwear
Helpful service with footwear, thanks Josh
20. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Exeter
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
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