Ellie was extremely helpful as well as being friendly. I didn't need any real help finding what I wanted but Ellie gave useful advice when the payment machines played up. Very happy with the gloves I... Se mere
Virksomheden har svaret
Lokation
Skift lokationSouth Street 3, DT1 1BL Dorchester, England, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The person serving us was incredibly helpful and patient - I'm vegan and so trying to determine which boots were suitable was a challenge - unfortunately it wasn't obvious from the signs! In spite of... Se mere
Virksomheden har svaret
Heidi was superb. She should be promoted and given a pay rise. She knew precisely what I needed and where to find it. Dealing with Heidi was like watching an expert guide you effortlessly through a wo... Se mere
Virksomheden har svaret
Faced with an array of water bottles Amy and Tom were extremely helpful in helping me select one. I wish to add that I am 82 years old and they didn’t treat me as a fool. Most unusual and appreciated... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om GO Outdoors - Dorchester (Express)
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrevet af virksomheden
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktoplysninger
South Street 3, DT1 1BL, Dorchester, England, Storbritannien
4,9
Fremragende
257 anmeldelser
Bed kunder om at skrive en anmeldelse
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent advice from an experienced…
Excellent advice from an experienced hiker, thanks to Ezra and the Dorchester team. Very happy with my new merrell speed strike 2 hiking boots.
9. maj 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Dorchester (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Really helpful staff
Really helpful staff. Ellie who served us sorted everything out including membership of Go Outdoors. Great service. Will definitely go back.
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Dorchester (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great shop
Great shop, extremely helpful staff.
They hold good stock levels of essential kit.
28. april 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Dorchester (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Always shop local
As unusual exceptional service and great value.
Heidi is awealsome 😀
24. april 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Dorchester (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Heidi
Heidi, was lovely running up and down the stairs for us! Sorted all the relevant discounts too! :)
24. april 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Dorchester (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
The best of Dorchester
Gosh, everyone in Dorchester has been so friendly and helpful, but the staff at go outdoors top the lot. Special thanks to Amu -Le who went above and beyond. Much appreciated thank you
24. april 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Dorchester (Express)
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Good Advice
Went into the store to look for a pair of walking shoes.
Received good advice and bought the perfect pair for a reasonable price.
22. april 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Dorchester (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Heidi knew exactly what I needed to…
Heidi knew exactly what I needed to help me clean my winter waterproofs. She was very helpful and friendly. Thank you 😊
17. april 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Dorchester (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
First class helpful service
First class helpful service. Got exactly what I needed.
14. april 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Dorchester (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Knowledgeable and helpful staff
Knowledgeable and helpful staff, who were able to sort an issue with my membership card. Great walking shoes at an enticing price.
4. april 2026
Besvarelse fra GO Outdoors - Dorchester (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Heidi asked what help we needed
Heidi asked what help we needed, I wanted boots for fishing beach not expensive walking that I have already. Heidi advice and knowledge when nothing quite fitted (I needed narrow fitting) sorted with lovely pair so comfortable.
Thankyou Heidi we will be back 😊
17. marts 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Dorchester (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Very helpful on the telephone
11. februar 2026
Besvarelse fra GO Outdoors - Dorchester (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Duncan was very helpful and found…
Duncan was very helpful and found exactly what I needed
24. februar 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Dorchester (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Heidi although busy was very helpful
Heidi although busy was very helpful, thank you, feeling pleased with my purchase
11. februar 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Dorchester (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Help and advice
I popped in to ask about advice on emergency camping stoves, lights and torches. Duncan was fabulous - he listened to my situation, advised on various products with excellent knowledge, yet did not come across as ‘pushy’.
I came away very satisfied and with exactly what I needed at a very reasonable price. Thank you
5. februar 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Dorchester (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
I wanted to purchase a pair of fleece…
I wanted to purchase a pair of fleece gloves at the Dorchester store on Dec 29th .I chose a pair of Peter Storm gloves in Navy which had a price of 6.97.once at the till I was advised that the price was in fact 10 pounds unless I purchased a members card for and addl 5 pounds? I queried the illustrated price with the assistant and she advised the higher non member price was shown on the pricing label -however on inspection the low price was in bold numbers but if the price of 10 pounds was on the price display I could not see it-the glove were hung at floor level so unless in kneel on the floor i was never going to see it. Also I did not see any mention of the members card which has to be purchased on the display. I wanted the gloves so paid 10 pounds -however I do feel there has to be more clarity in the pricing displayed on your price tags as you surely do have a duty of clarity to inform customers of the varying pricing structures and the higher non member price must be the main price shown? Any notice of having to purchase a product at the price shown would incur an addl 5 pounds charge for a membership card was not clearly displayed.
It is misleading and surely not a transparent trading standard to adopt? I would be interested in your response as the assistant advised that the pricing displays were the responsibility of the head office?
Thank you
29. december 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Dorchester (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Ellie at the Dorchester location was…
Ellie at the Dorchester location was very helpful and friendly.
11. december 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Dorchester (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
The person serving us was incredibly…
The person serving us was incredibly helpful and patient - I'm vegan and so trying to determine which boots were suitable was a challenge - unfortunately it wasn't obvious from the signs! In spite of this the person was willing to check in their system to try and find some. I'd give a 5 for the custom service - only reason this is a 4 is ideally we should have been able to figure it out ourselves without help!
25. november 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Dorchester (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
The staff were so helpful in the Dorchester Branch
The staff were so helpful it was a treat to deal with such friendly people
20. oktober 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Dorchester (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Besvarelse fra GO Outdoors - Dorchester (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
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