I was served by a wonderful lady named Viv. She helped me find everything I needed and nothing I asked was too much. She went above and beyond to make my experience unique. Thank you so much for makin... Se mere
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Se, hvad kunderne siger
Had great expierence buying hiking shoes, staff is welcoming and helpful. Isabelle and Viv was so positive and that made me laugh and smile. I will be coming back!
Virksomheden har svaret
Helpful young man fetched different sizes of hiking trainers for me to try. Viv was very helpful informative & friendly at the checkouts.
Virksomheden har svaret
Outstanding service from Viv at the checkout. She answered my questions before I shopped and ensured I got all the discounts I was due - sadly just the Go Outdoors card this time! Also helpful was an... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om GO Outdoors - Cribbs Causeway
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrevet af virksomheden
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktoplysninger
Unit 1CC Centraurus Retail Park, BS34 5TS, Bristol, Storbritannien
- 01174 506747
4,9
Fremragende
4 t anmeldelser
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Customer service
Viv on the till was exceptionally helpful. Best service and above and beyond service I have had for ages
8. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Cribbs Causeway
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Excellent experience.
Very good price for the camping table and excellent customer service from Viv at the checkout.
4. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Cribbs Causeway
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Besvarelse fra GO Outdoors - Cribbs Causeway
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Refund issue without quibbling
Refund issue without quibbling. Served by Viv who was super helpful, nice and actually seemed genuinely interested in her customers.
4. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Cribbs Causeway
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Amazing service from Viv on tills…
Amazing service from Viv on tills today. Very helpful, a credit to the store team!
4. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Cribbs Causeway
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Lots of discounts on offer
Lots of discounts on offer when we visited the store. Viv who served us was extremely helpful and cheerful
4. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Cribbs Causeway
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
viv- excellent helpful service
viv- excellent helpful service, on a busy day. Only a shame she was doing such a great job on her own! Should have been more staff. Well done Viv
30. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Cribbs Causeway
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Really friendly staff overall and a…
Really friendly staff overall and a well presented store. Viv was really helpful and pointed us to additional savings - thank you Viv!
30. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Cribbs Causeway
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Viv was very helpful today
Viv was very helpful today. I had my young children with to me and they were taking it in turns passing things to her at the till. Highly recommend.
30. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Cribbs Causeway
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Easy to find what we needed
Easy to find what we needed, great prices and Viv at the till was very friendly and helpful!
29. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Cribbs Causeway
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Viv was very helpful and friendly to…
Viv was very helpful and friendly to everyone she served at the tills, I was in a small queue, she was patient and caring to the elderly lady in front of me, making sure not to rush her and ensure her items were packed in her walker, this is what great customer service should look like.
30. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Cribbs Causeway
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Very good service
Some great deals to be found in store and Viv served me, she was really helpful and friendly. She answered all my questions and we had a lovely chat.
29. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Cribbs Causeway
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Great experience
Great experience, Viv was very friendly and helpful
30. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Cribbs Causeway
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Beth at check out was very helpful and…
Beth at check out was very helpful and polite
13. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Cribbs Causeway
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Very helpful staff
15. juli 2026
Besvarelse fra GO Outdoors - Cribbs Causeway
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Great visit
Honie was so knowledgeable and helpful.
We left with everything we needed.
29. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Cribbs Causeway
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Served by Viv
Served by Viv, she was amazing in the art of customer service. Made me feel valued and got me the best deal. Walked out sparkling ✨️ what fabulous service 💖
28. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Cribbs Causeway
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Viv go outdoors
Viv, was so helpful and a pleasure to meet. Great advocate for go outdoors.
28. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Cribbs Causeway
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Honie was welcoming and very competent…
Honie was welcoming and very competent in her handling of customer needs.
26. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Cribbs Causeway
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Went in to buy an air mattress and was…
Went in to buy an air mattress and was served by Viv. She was so helpful, friendly and kind to my children. Thanks!
23. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Cribbs Causeway
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
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