I went in today looking for walking trousers. Sara helped me find trousers of the right length for me, that was really helpful as I didnt have my glasses. Sara also advised me on waterproofs and helpe... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We were looking for a waterproof jacket, we hadn’t been in the shop for long before we were approached by a lovely smiling, friendly member of staff asking if we needed any assistance (clearly we... Se mere
Virksomheden har svaret
No stock in store even though showed online. Male staff member very unhelpful. Ordered online, got as far as Evri delivery depot where the status never changed, then called to chase delivery as past d... Se mere
Virksomheden har svaret
We visited the store to buy a pair of walking shoes. I cannot recommend Kane enough. He was incredibly patient yet very helpful even though I was an extremely picky customer! (Why are women’s walking... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om GO Outdoors - Cambridge
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrevet af virksomheden
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktoplysninger
Unit 4 The Beehive Centre, CB1 3ET, Cambridge, Storbritannien
- 03443 876771
4,6
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great fishing equipment
Good fishing tools at good price and an amazing customer experience provided by Alexia, thanks
24. marts 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Cambridge
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Staff OK fishing department not very good no stock camping tacking over will have to shop somewhere else this is sad cheese Michael
Staff OK stock is not very good very bad
23. marts 2025
Besvarelse fra GO Outdoors - Cambridge
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
waterproof jacket
Great shop - I went to buy a waterproof jacket and Ash was fantastic in helping me finding the right one. Nice shop with lots of discounts
28. februar 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Cambridge
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Brilliant customer service
Brilliant customer service, James helped me out today, going above & beyond, checking out the back for a product, they didn't have it in stock so he gave me the details to hand over at the till, he also gave me other places to try for another product that you no longer sell, very polite, very helpful and just a great experience overall in your store
16. marts 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Cambridge
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Besvarelse fra GO Outdoors - Cambridge
Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Great experience
Great experience, Ash at the Cambridge store was very helpful, thanks!
15. marts 2025
Besvarelse fra GO Outdoors - Cambridge
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Had a great experience in the shop…
Had a great experience in the shop today and Alexia has helped me with everything i needed and was really patinent.
16. marts 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Cambridge
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Brilliant support and advise
Brilliant support, advice and experience in the Cambridge shop! Thank you Veronika, you have been very patient and great insight on all products!!
15. marts 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Cambridge
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Besvarelse fra GO Outdoors - Cambridge
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
10/10 Customer Service From Gezz
Big thank you to Gezz in the Cambridge store who helped me find the perfect Ski goggles for my up coming trip. He was so knowledgeable and went above and beyond with his customer service. Thank you very much!
12. marts 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Cambridge
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Alexia was very helpful
Alexia was very helpful, she was patience and very kind, she assisted me with my request.
Well done and thanks
13. marts 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Cambridge
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
We bought walking boots
We bought walking boots . There was a good range to try. And we were very happy with what we chose.
We were helped by Max, who provided an excellent service. Thanks.
7. marts 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Cambridge
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Thanks chris
I was looking for walking shoes I was served by Chris who was extremely helpful and patient although go outdoors didn’t have any suitable shoes for me . Thank you Chris for your excellent service
8. marts 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Cambridge
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Great service
Great service. Served by Qing and Lucas. Both very good. Thank you
4. februar 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Cambridge
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Great service from Ash
Great service from Ash, helpful and knowledgeable.
28. februar 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Cambridge
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Nice collection for outdoorsy people
Nice collection for outdoorsy people. It's always well kept and the prices are reasonable if you sign up for membership.
3. marts 2025
Besvarelse fra GO Outdoors - Cambridge
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Very helpful staff at the Cambridge…
Very helpful staff at the Cambridge store when I called in hoping to purchase a new jacket. Very knowledgeable about all the products available, I left as a satisfied customer.
26. februar 2025
Besvarelse fra GO Outdoors - Cambridge
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Veronika was so helpful
Veronika was so helpful, patient, and knowledgeable about walking boots. Thank you!
25. februar 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Cambridge
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Super helpful
Chris and Drew were really helpful and Chris was especially knowledgeable about all the boot and socks! Thanks guys :)
22. februar 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Cambridge
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Helpful service when choosing DofE kit
I visited the Cambridge store with my teenage son today to look for items he needs for his Duke of Edinburgh expedition. We received attentive and knowledgeable service from Richard and I wouldn’t hesitate to recommend the store and the team to other parents. We will certainly be returning in future.
20. februar 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Cambridge
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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