Molli at Blackburn branch actually went out of her way to help me. To find a product that was my size as im 6 foot 3 its hard to find my size molli checked the product and also gave me the stores n... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
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Se, hvad kunderne siger
We visited the Blackburn stores for a pair of walking shoes for my wife. She had a pair in mind, which she tried but a lively gentleman, Norman came up with other options. He was very knowledgeable &... Se mere
Virksomheden har svaret
I had a brilliant experience in Go Outdoors thanks to Norman, a very friendly, honest and knowledgeable guy who helped me pick out the right pair of boots. This is the second time I've been served by... Se mere
Virksomheden har svaret
Very good customer service. Got what i wanted Was the salomon x-ultra gore tex shoes that i orginally went in for or merrell moab 3 gore tex. Decided on salomon speedcross peak GTX. Will go back... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om GO Outdoors - Blackburn
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrevet af virksomheden
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktoplysninger
Throstle Street, Bank Top, BB2 1TQ, Blackburn, Storbritannien
- 01254 927992
4,9
Fremragende
3 t anmeldelser
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Blackburn Store
I visit the Blackburn store on a regular basis, even more so lately as ive taken up hiking again.
Everytime I go there is a gentleman called Norman there, he always comes over and asks if i need assistance, hes never pushy like alot of assistants but always there if you need help.
Hes a very knowledgeable man at the grand age of 85 who always has the answers to any questions I have, ive noticed he goes above and beyond in everything he does in the store..
Every Go Outdoors should have a Norman, hes a credit to the company
22. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Blackburn
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
The visit today was great
The visit today was great, got a great pair of boots thanks to the help and dedication given by Norman, he was committed to making sure I had the pair that were best for me and what I needed, not driven by price but by suitability.
22. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Blackburn
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
I visited the Blackburn store today to…
I visited the Blackburn store today to buy a pair of walking boots. I was served by Norman who was very helpful and shared useful tips for my planned hike in the lakes. Norman is a very knowledgeable and helpful member of staff. The girl who served at the till, I think her name was Aliza was also very helpful.
22. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Blackburn
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Staff are very helpful and provided a…
Staff are very helpful and provided a great service. The member of staff that helped me find everything was great. I then needed to return some items and Aliza made the process very simple. Would highly recommend.
22. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Blackburn
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Norman was a great today!
Norman was a great today!
Very helpful and polite
21. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Blackburn
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Sue was so helpful and knowledgeable…
Sue was so helpful and knowledgeable when helping me looking for a good waterproof coat, I explained I wanted one for a festival with a high chance of rain and she showed me what kind of jackets would be more appropriate and which wouldnt be as suitable. She also advised me on the right waterproof spray. Sue was super friendly and made my shopping at go outdoors blackburn very nice.
21. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Blackburn
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Was shopping for a coat and had many…
Was shopping for a coat and had many questions Sue approached us and gave honest useful advice on each product and helped us select the right coat. I appreciated the honesty when a product did not suit us and did not push sales of unnecessary things. Thanks sue.
21. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Blackburn
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Very good prices with membership
Very good prices with membership. Sue was very helpful with our purchases and a very warming presence which made the process very pleasant.
21. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Blackburn
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Friendly staff
Friendly staff, much better choice of women's outdoor and indoor gear.
Sue was very helpful and got me a jacket that was not on display.
Thanks
20. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Blackburn
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great customer service by all staff
Great customer service by all staff. Norman was great help when trying to find me a pair of walking boots
21. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Blackburn
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Large well-stocked store on the…
Large well-stocked store on the outskirts of Blackburn with plenty of free parking. We were assisted by staff member Sue, who was very helpful and friendly. We were able to find exactly what we wanted at a good discounted price. GO Outdoors is always worth a visit for its extensive range and favourable prices.
20. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Blackburn
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Fantastic customer service
Fantastic customer service. I had a great chat with a store assistant named Norman about the Yorkshire 3 peaks which we’ve both completed a number of times (Norman more than myself) He was very knowledgeable and helped me pick out some hiking socks which were buy one pair get the second half price 👍🏻
16. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Blackburn
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Norman and Arthur
We wouldn't go anywhere else - the discounts are great and the staff are so helpful and knowledgeable. In the boots section, look out for Norman as he is a fount of knowledge. We have also good great service today from Arthur. Thank you, Arthur. Always great communication and service from the young staff on the tills too. Great vibe.
16. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Blackburn
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Greeted by Norman and he was excellent
Greeted by Norman and he was excellent. My last climbing shoes lasted me 15 years and he helped me choose a new pair. My mum was also looking for walking shoes and he was so helpful!!
We will be back
16. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Blackburn
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
We came in to buy some hiking boots and…
We came in to buy some hiking boots and Norman was on hand to help and gave us amazing help absolutely amazing customer service and support. Thanks Norman
15. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Blackburn
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Besvarelse fra GO Outdoors - Blackburn
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Went to buy myself some new walking…
Went to buy myself some new walking boots and was a bit overwhelmed by the large range. A lovely young sales assistant called Luca talked me through all the options, asked about intended use, budget etc and spent some time helping me pick the perfect pair. Didn’t rush me or push to buy the most expensive one, he helped me pick the most suitable ones. What a lovely young man.
14. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Blackburn
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Tent display
Served today by Sue - friendly & helpful at the till.
Outdoor tent display with loads to see. Stock on shelves that wasn't showing online, which was good for me.
14. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Blackburn
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Amazing service from sue thanks a lot…
Amazing service from sue thanks a lot il definitely be coming back
14. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Blackburn
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Norman the Climbing Guru
Norman helped me out with my Via Ferrata gear. He was very knowledgeable and friendly. It was a pleasure to chat with him.
14. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Blackburn
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
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