Goodstead Limited Anmeldelser 

176
TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Purchased the 'skyfall' Barbour coat on pre-order as sold out everywhere in november.Goodstead recommended by GQ magazine. Used the sizing guide to order which turned out to be a perfect fit- don't re... Se mere

Bedømt til 5 ud af 5 stjerner

I Collected my Barbour Beacon Heritage Sports Jacket (or Bond Skyfall jacket as it now seems to be known!!) which I preordered mid November from Goodstead. Just wanted to thank Ian and all the Goodste... Se mere

Bedømt til 5 ud af 5 stjerner

Goodstead was a great experience. The salesperson I spoke with was helpful, patient and clear. Any email I sent resulted in a quick reply. My merchandise was delivered in a timely fashion and the p... Se mere

Bedømt til 5 ud af 5 stjerner

Ordered some Yuketen Johnson Oxfords. The size was 10 1/2 listed, but were actually only 10. Customer service immediately emailed me and asked if I'd like a refund and apologized for the listing being... Se mere

Virksomhedsoplysninger

  1. Herretøjsbutik
  2. Dametøjsbutik

Oplysningerne kommer fra forskellige eksterne kilder

Goodstead is Scotland's leading contemporary fashion store for men and women. Based in the heart of Edinburgh, Goodstead offer a fine selection of brands from around the globe including APC, Barbour, Folk, Henrik Vibskov, Norse Projects, Yuketen, Wood Wood and many more.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

176 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(176)

0 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

5 stars

Good, quick and efficient service. I would not hesitate to recommend.

22. januar 2013
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Goodstead are the Best!!!!

I Collected my Barbour Beacon Heritage Sports Jacket (or Bond Skyfall jacket as it now seems to be known!!) which I preordered mid November from Goodstead. Just wanted to thank Ian and all the Goodstead crew for a fantastic service. The store without doubt has the coolest stock and the most helpful and knowledgeable and helpful staff in Edinburgh if not the UK. Please shop with them. Thanks again Goodstead.

17. januar 2013
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Postal service lets you down

Ordered my item on the 3rd of jan and now the 10th. Paid for express post and still don't have item. DHL didn't even try to deliver until I contacted them to question my item. Told them I would pick it up tomorow as no one would be in and they tried to deliver today when I'd said not to. Hoping my purchase is good after all this!

10. januar 2013
Uopfordret anmeldelse
Goodstead Limited-logo

Besvarelse fra Goodstead Limited

Hi Jane,

Sorry to hear you had trouble getting your parcel from DHL. By looking at the tracking information you were emailed on the 3rd the package went out for delivery on the 4th as it should do. The courier obviously had trouble delivering the parcel for some reason and it was held at your local depot.

Unfortunately sometimes couriers have trouble delivering but we provide customers with full tracking information so they can locate the package if there are any issues. It's the best we can do.

Bedømt til 5 ud af 5 stjerner

Outstanding

Both instore and online,Goodstead offers fantastic customer service with a simple ordering facility online.

Don't change a winning formula.

10. januar 2013
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

I still hope, I'll receive my order

Making an order at Goodstead, I've chosen an option "delivery with DHL". Instead of that my parcel was sent with Royal Mail, which is at least three times longer and less convеnient than DHL.
As a result I still haven't received my order, I can't even track it, and I don't know whether I receive it all.
The communication with Goodstead personal also was not pleasant: they explained me that the reason they've chosen a shipping method for me is that parcels are often being stolen at DHL. Which is sounds very unconvincing. Especially in comparison with poor reputation of Russian Post - Royal Mail partner in my country.

10. januar 2013
Uopfordret anmeldelse
Goodstead Limited-logo

Besvarelse fra Goodstead Limited

Alexey,

It states on our website that we only use Royal Mail for Russian orders as DHL and other couriers often have problems with Russian Customs. We ship to Russia a lot and 99% of our customers agree that things go missing with DHL, even DHL tell us they have an issue getting things through Russian customs. We do not lie to our customers.

http://www.goodstead.co.uk/delivery/

Bedømt til 5 ud af 5 stjerner

The perfect way to shop.

A very good service got my coat for a lot cheaper than what it was advertised at a couple of other shops. And it was dispatched very quickly considering I ordered it in and around the Christmas holidays.

7. januar 2013
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

This store owes me £ 150

I placed an order for 2 months and my parcel is not! On the email they do not respond for a long time and today I saw that they were closed.
This store owes me £ 150

7. januar 2013
Uopfordret anmeldelse
Goodstead Limited-logo

Besvarelse fra Goodstead Limited

Hi Nadezhda,

It states on our website that we only use Royal Mail for Russian orders as DHL and other couriers often have problems with Russian Customs.

http://www.goodstead.co.uk/delivery/

Delivery to Russia can be around 5 business days and due to the New Years holidays the extra delay is normal.

Thanks,

Bedømt til 5 ud af 5 stjerner

Awesome!!

Great service!! My order arrived very quickly despite the busy time of year. Look forward to checking out the new arrivals!

6. januar 2013
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Fast shipping

This was shipped out right away, love my purchase! The only thing was they didn't put my name on the package. Fortunately I work at a small company and they sent around an all-staff email and I figured it was for me, but at a bigger company that would have been a bummer.

5. januar 2013
Uopfordret anmeldelse
Goodstead Limited-logo

Besvarelse fra Goodstead Limited

Hi Rachel,

Thanks for your comments.

I'm not quite sure how this happened as our shipping labels are created automatially from the details entered by the customer. I've reprinted your invoice and your name was on the label but I'll get someone to take a look to see why this happened on this occassion.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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