I'm loving it. My guts are do much healthier. Growing up in Glasgow Jewish fanily suaerkraut was a staple. Then 6 years in Germany during military service. What's not to love. The flavours are am... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very easy to order. Nice to know it is all small quantities made at a time. Delivery was prompt and very well packed. The ferments themselves are beautiful - my favourite so far is turmeric and gin... Se mere
Excellent product, I regularly purchase. The communication via email from purchase to delivery on the day is brilliant. The products arrived perfectly packaged and still cool ready for the fridge.... Se mere
Amazingly quick arrival. all 6 jars soundly wrapped in strong box with my usual order, 4, yummy Turmeric with Ginger and 2 Greens with Spirulina, my favourites. Have ordered before and the t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Fødevareproducent
- Leverandør af smagspræparater
- Fødevarevirksomhed
- Forarbejdning af frugt og grøntsager
Oplysningerne kommer fra forskellige eksterne kilder
Good Nude Food is the home of Superkraut, our signature line that is healthy, tasty and vegan-friendly to help make your meals even better.
Kontaktoplysninger
Storbritannien
- www.goodnudefood.co.uk
4,6
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Terrible customer service
Terrible customer service, products arriving weeks late after payment taken, a constant pain to deal with & resolve, I’ve asked PayPal to step in multiple times. They ignore email all the time. Good sauerkraut though.
3. april 2024
This company is amazing the customer…
This company is amazing the customer care is second to non. The food is delicious
3. april 2024
Wonderful taste and texture
I was kept up to date with expected delivery date as courier was changing and the product arrived sooner than anticipate. Jars were well packed and not spilling at all. So far I have tried the Red Hot (just right) Sauerkraut and the Turmeric & Ginger. They are both very good taste wise with a lovely crunchy texture. I am looking forward to trying the Supergreens with Spirulina and hope the unopened jars keep well.
3. april 2024
Brilliant service
4. april 2024
The product and service is the best.
3. april 2024
Would have marked it 5 stars but…
Would have marked it 5 stars but delivery was weeks after order. Although I received an email regarding change in distribution company further contact was not great. The Sauerkraut though is exceptional, especially the red hot which is fiery and fresh. Looking forward to trying the other 2 flavours. Will order again but will make sure their distribution situation has been rectified.
4. april 2024
Uopfordret anmeldelse
My new favourite!
Order arrived on time. Products are great and customer service was 10/10! Will definitely be ordering again. Very impressed!
14. marts 2024
Uopfordret anmeldelse
The saurkraut is amazing
The saurkraut is amazing. All 3 flavours are really tasty. I eat it with everything. After reading other comments on this site I feel very lucky that a local shop sells it. So, I have never had to have it delivered.
21. marts 2024
Uopfordret anmeldelse
At least they’re honourable
Their products are lovely but their delivery and communications are not. I placed an order more than three weeks ago and had one communication that there were problems with the distributor. Then nothing. I wrote many times asking for updates but no reply. My final letters were quite strong about my disappointment and was going to make moves to recoup my money. Finally they answered telling me that they couldn’t deliver to my area and gave me a refund. Disgusting customer service.
18. marts 2024
Uopfordret anmeldelse
Great serviceGreat service
Great service! When the delivery man failed to deliver there was no quibble and replacement sent straight away! Have had no problems with this company and been having their excellent product for some years now!
13. marts 2024
only the best, not junk like the rest.
I was kept informed and up to date with my order, and the order arrived well packed in a cold box.
6. marts 2024
Great product and service
6. marts 2024
The Superkrauts looked amazing on the…
The Superkrauts looked amazing on the website and I loved the back story. I thought I’d give it a whirl as I’m into gut microbiomes. I ordered all three variations and was kept up to date with delivery, and a hiccup with a delivery company. Good Nude Foods rectified things very quickly and the items arrived not long afterwards. The packaging is great, the colours pop and I am over the moon with the taste quality. Highly recommended
6. marts 2024
Poor service all round
Never answer phone. Never reply to e mails never responded to my legitimate complaint
28. februar 2024
Great products, terminally bad (for me) customer service
While their products are 1st class, their customer service is appalling. I've had real problems with delivery and they refuse to accept responsibility and engage with me to resolve them. Here is an excerpt from my complaint - the initial line is in response to the courier marking the delivery as refused
I've been at home since 17.00!
Guys, this is beyond a joke. I've had a non-delivery, a broken delivery, and now a refused parcel where neither my doorbell or the stair entry system have rang. It's probably best that you just credit my account now as this isn't working for either of us and I've no time to follow this up with DHL
16. januar 2024
Uopfordret anmeldelse
Terrible
Ordered 3 jars and they were all smashed. Have been trying to contact the company since Feb12th with no response.
12. februar 2024
Uopfordret anmeldelse
Wish I could give ZERO stars!
Yet again another shocking experience with this company!
I should have known not to use them again but wanted to give them the benefit of the doubt.
Order was left down side of house and I could tell by the soaking cardboard that the jars were smashed again.....to smithereens!
So dangerous for myself and my dog.
They never reply to emails and the phone line just goes dead when you try to ring them.
Will have to go through my credit card company for a refund......and NEVER use them again!!
22. februar 2024
Uopfordret anmeldelse
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