Globelink provided me with a 5 month cover for worldwide cruise trip. For the first time ever, I needed to claim (over £2k) for a medical issue. The emergency contact team were very helpful and prov... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
You only really know how good an insurance company is when you have to claim. This company is the worst - customer for several years. They did everything they could to avoid paying. Now I have to ta... Se mere
Virksomheden har svaret
This company seems great. Someone actually answered the phone within a few rings :))). Well thats a good start. It also offers insurance to preclude any existing conditions which is much needed in th... Se mere
Virksomheden har svaret
Wish to thank the lady Ms. Tracey for her helping me settle insurance for our travel. She was great in understanding my dilemma using the internet, and helped me proceedd throughout finally... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Annual Multi trip policies are available for people aged up to 79 with Single trip policies up to age 89. Many Pre-Existing Medical conditions, Trekking to up to 3500 m, and lots of Adventure Activities are covered for free. Get an instant quote online or over the phone.
Kontaktoplysninger
Alpi House, Suite 2, East Wing, 2nd Floor, Miles Gray Road, SS14 3HJ, Basildon, Essex, Storbritannien
- +441353699082
- globelink@globelink.co.uk
- www.globelink.co.uk
4,2
God
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Total experience with Globelink is easy…
Total experience with Globelink is easy and user friendly. Received a reminder that the insurance would expire in a week and total time to renew took approximately 15 minutes. No fuss, no hassle. And for seniors who travel worldwide extensively, affordable coverage.
9. august 2025
Uopfordret anmeldelse
Besvarelse fra Globelink Travel Insurance
Hi Rosemarie,
It’s wonderful to hear how smooth your renewal was — and in just 15 minutes! We’re so glad our cover works well for your travels, and we truly appreciate you choosing us to keep you protected on all your adventures. 🌍✈️ Safe and happy travels ahead!
I can't answer this until I return from…
I can't answer this until I return from holiday
31. juli 2025
Besvarelse fra Globelink Travel Insurance
Hi Linda,
Totally understandable — we hope your holiday is nothing but smooth sailing so you don’t have to put us to the test. 🌞✈️ Wishing you a wonderful trip, and we’ll be here if you need us. Safe travels!
Only just took it out but very easy to…
Only just took it out but very easy to do and very fair price not gone away yet do can’t comment on anymore
1. august 2025
Besvarelse fra Globelink Travel Insurance
Hi Korener,
Thanks for choosing us! 😊 We’re glad the process was smooth and the price felt fair. Wishing you a fantastic trip when the time comes—and hopefully you won’t need to use the cover, but it’s there for peace of mind. Safe travels! 🌏✈️
They were able to amend my policy…
They were able to amend my policy immediately after I realised I had purchased the wrong one.
2. juli 2025
Besvarelse fra Globelink Travel Insurance
Hi Fay,
So glad we could get that sorted quickly for you! Mistakes happen, and it’s great to hear we could help you adjust things without any hassle. Thanks for sharing your experience—and for trusting us with your cover. Safe and happy travels ahead! 🌍✈️
Helpful, reasonably priced
Informative, friendly, polite agent.
Where you get to talk to a person not a BOT.
Excellent price as you are not loaded for pre existing conditions which are medically controlled and stable.
8. juli 2025
Besvarelse fra Globelink Travel Insurance
Hi Lynnett,
We’re so glad you had a positive experience with us — especially being able to speak to a real person (we like that too!). 😊 It’s great to hear our approach to pre-existing conditions helped make things more affordable and stress-free. Thanks for the lovely feedback — we’re always here if you need us!
Wishing you many happy and worry-free adventures ahead! 😊✈️
It was Impossible to renew my…
It was Impossible to renew my insurance. Your customer service was also very unhelpful. Instead of actually guiding me in how to solve the problem I just got the same link sent over and over again, despite me indicating the problem was still there, despite the new links sent.
8. juli 2025
Uopfordret anmeldelse
Besvarelse fra Globelink Travel Insurance
Thank you for your feedback, we are sorry to hear you encountered problems logging to the Existing Customer portal and we hope the password log in link sent to you did resolve the issues you were initially having.
Besvarelse fra Globelink Travel Insurance
Thanks, John! We're so glad to hear it was quick and easy to get sorted — and that the price hit the mark too. Here's to smooth travels ahead! 🌍✈️
Besvarelse fra Globelink Travel Insurance
Thank you, Mr Charity! We're really happy to hear everything felt straightforward and helpful. It’s always a pleasure to chat and make sure you get exactly what you need. Wishing you safe and enjoyable travels ahead! 🌟✈️
A 5 star experience getting travel…
A 5 star experience getting travel insurance that covers my existing conditions as so many travel insurance companies don't cover them. It was good to see clear and simple details describing the meaning of pre-existing conditions and those that are covered.
24. juni 2025
Uopfordret anmeldelse
Besvarelse fra Globelink Travel Insurance
Thank you so much for sharing that! It means a lot to hear that the process was clear and reassuring for you—especially when it comes to something as important as covering existing conditions. We're really glad you found the right fit with us and hope your upcoming travels are smooth and worry-free! 🌍💙✨
Good and easy service
Easy to deal with and explained everything that I needed to know.
12. juni 2025
Besvarelse fra Globelink Travel Insurance
Thanks, Colin! We're really pleased to hear everything was clearly explained and the process felt easy. That’s exactly what we aim for. Wishing you smooth and safe travels ahead! 🌍✈️
Claimed and the Cover is good!
You only really discover how good your insurance is when you have to make a claim. Having had Globelink Travel Insurance for years with no claims, on a recent trip abroad my wife's phone was stolen. In less than 2 weeks the claim was processed with a very fair outcome. I'm impressed and will stay a client going forward.
16. juni 2025
Uopfordret anmeldelse
Besvarelse fra Globelink Travel Insurance
That’s exactly what we hope for — to be there when it counts. So glad to hear your claim was handled smoothly and fairly, even if it was under unfortunate circumstances. We really appreciate your loyalty over the years and are here whenever you need us. Wishing you and your wife stress-free travels ahead! 📱✈️😊
Great response time and very…
Great response time and very competitive in every way . Great customer service
30. maj 2025
Besvarelse fra Globelink Travel Insurance
Thank you so much! We're really glad to hear you had a positive experience with our response time and service. It’s our goal to make sure things run smoothly from the first click to the final confirmation—and it’s lovely to know we hit the mark for you. Safe and happy travels ahead! 🌍✈️
I have used Globelink before so they…
I have used Globelink before so they were my first choice this time.
All options were carefully explained to me and I had lots of questions as I am newly recovered from illness.
29. maj 2025
Besvarelse fra Globelink Travel Insurance
Thank you for coming back to us—it really means a lot. We're so glad our team could guide you through everything clearly, especially with all your important questions after your recovery. Wishing you continued good health and the smoothest, most enjoyable travels ahead!
Unfair and dishonest
- Buy that travel insurance for my Luxembourg resident girlfriend.
- She breaks her leg skiing in France, requiring immediate hospitalisation.
- We claim cover for hotel and return flight costs lost in the name of trip curtailment.
- They say that trip curtailment is only if you return home.
- Insuree could not return home immediately BECAUSE SHE WAS IN THE HOSPITAL. She subsequently did as soon as she was discharged.
- They refuse to recognise curtailment because she did not return home immediately. These bad people refuse to honour their obligation.
Such an approach de facto excludes coverage if you have an incident requiring hospitalisation.
It shows you the level of bad faith, and dishonesty vis-a-vis the essence and spirit of the contract.
Was the first time buying cover. Will never touch this entity ever again.
19. maj 2025
Uopfordret anmeldelse
Besvarelse fra Globelink Travel Insurance
Dear ER,
Thank you for taking the time to share your experience.
We're genuinely sorry to hear about your girlfriend’s injury and the challenges you both faced, especially while travelling abroad. Situations like this are incredibly stressful, and we completely understand how disappointing it must feel to have a claim declined during such a difficult time.
We’d like to clarify that, in line with the terms of the policy and standard insurance practice, “Curtailment / Curtail / Curtailed means either: abandoning or cutting short the trip by direct early return to your home area.” Unfortunately, curtailment does not apply if the insured person remains abroad, even in the case of a hospitalisation.
That said, we were pleased to confirm coverage for your unused ski pack and the hospital confinement benefit, both of which fall within the policy terms. However, as the trip was not cut short by a direct early return home, curtailment cover was not applicable in this instance.
We regret that Globelink does not have claims handling authority, as this lies with the insurer's claims service via HWA. All claim assessments and decisions are made directly by the insurer, in strict accordance with the policy wording. Your case was referred to them and reviewed carefully before the outcome was confirmed, but we suggest you query this decision with HWA and ask for insurers to review your case and make a final decision. You then, if they refuse to change, have the right to follow the complaints procedure in your policy and have your case reviewed by an independent Ombudsman ( please see the complaints procedure in your policy).
Due to privacy regulations, we can’t share full claim details in a public forum, but if you would like us to review anything further, please feel free to contact us at globelink@globelink.eu, quoting your policy number.
We genuinely value all feedback, even when it’s difficult, as it helps us improve. We're truly sorry that this was your first experience with us, and we do hope to offer you better support in the future.
Warm regards,
Team Globelink
sepsis in thailand
Took out Globelink insurance for a trip to Thailand not thinking I would need it but on the last day I became ill and was admitted to Bangkok Hospital, I had sepsis and needed my gallbladder removed.
We contacted Globelink and spoke to a dr on the end of the phone who immediately emailed the hospital to authorise the operation. Globelink took care of everything even reimbursing us for our new flights.
Couldn't thank them enough, absolutely brilliant.
14. februar 2025
Uopfordret anmeldelse
Besvarelse fra Globelink Travel Insurance
Dear Mark,
Thank you so much for sharing your story. We’re truly sorry to hear that your trip took such an unexpected turn, but incredibly relieved that you received the care you needed in time. It means a great deal to know that we were able to support you during such a critical moment—from coordinating with the hospital to arranging new flights.
Your kind words remind us why we do what we do. Wishing you continued recovery and many safer, healthier journeys ahead.
Warm regards,
The Globelink Team
Good insurance company
We had to claim on holiday, once all paperwork was done, they paid promptly.
15. april 2025
Besvarelse fra Globelink Travel Insurance
Thank you for sharing your experience! We’re really glad to hear everything was handled smoothly once your documents were submitted, especially during a time that’s often stressful. It’s reassuring to know we could be there for you when it counted. Wishing you easier travels ahead, filled with nothing but great memories!
Easy to contact Globelink and helpful…
Easy to contact Globelink and helpful team. Reasonable cost and successful outcome.
11. april 2025
Besvarelse fra Globelink Travel Insurance
Thank you for taking the time to share this! It’s great to hear that reaching us was easy and that the team was there to help when needed. Knowing everything worked out well—and at a fair cost—makes us really happy. Wishing you many more stress-free travels ahead!
Policy renewal
quick and easy renewal, this is one of the few insurers that will allow you to dismiss pre- existing medical conditions if you are sure that they will not present a problem during your holiday.
7. april 2025
Uopfordret anmeldelse
Besvarelse fra Globelink Travel Insurance
Thank you for sharing your experience—it’s great to hear that renewing was quick and stress-free. We’re especially glad our flexible approach gave you the freedom to tailor your cover to what feels right for you. It’s all about giving you confidence and control as you plan your holiday. Wishing you a smooth and enjoyable trip ahead!
Clear information and explanations
Clear information and explanations. Very helpful. Excellent service. Thank you.
25. marts 2025
Uopfordret anmeldelse
Besvarelse fra Globelink Travel Insurance
Thank you so much for your kind words! We're really glad the information was clear and that you felt supported throughout. It’s always our aim to make things as straightforward as possible, and we’re happy to hear it made a difference. Wishing you smooth travels and peace of mind wherever you go!
They were knowledgeable and dealt with…
They were knowledgeable and dealt with my particular circumstance with no problems
3. marts 2025
Besvarelse fra Globelink Travel Insurance
Thank you for sharing your experience! It’s great to hear that our team was able to assist you smoothly and with the knowledge needed to handle your specific situation. We know that every traveler’s needs are different, and we’re always happy to find the right solution. Wishing you worry-free travels and exciting adventures ahead!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.