Globelink Travel Insurance Anmeldelser 

Nothing went wrong but an insurance company should be judged on claims handling, not ease of accepting premia IMO. I´ll award 5 stars if I ever make a claim which is well handled.

One star is way too much for this bunch of scammers

Simple, Easy, unambiguoous compulsory "filling in of forms". Good range of choice of cover.

Easy to get. What for me was last minute travel for over 8os travel.

Renewing my Annual Insurance Policy was quick and easy and the person who I spoke to made the experience a pleasant one.

Friendly, helpful and knowledgable staff. Website simple, straightforward and clear. Insurance comprehensive and extremely good value. Prices very reasonable. I will most likely be back, next time we travel.

All the positive reviews for this company relate to the ease of purchasing. All the negative reviews relate to their habit of not paying out on claims. My wife had a UTI and was treated by a hospital in Austria costing around 150 Euros. I had an excess of Euros 75, so a relatively small claim. They required documentation from regular GP to certify and detail ANY treatment that she had had for ANY medical condition in the twelve months prior. Try getting that from the NHS. Similarly they require a full report from the doctor in Austria. I understand the need to prevent fraud but this is cynical because they know that the cost of getting this information is higher than the claim

Fast and efficiency re-registration thanks to reminders from you about my previous year finishing! Thank you several reminders always help)! I hope I never have to use it but that will be the real proof of it - but as I say - I hope we don't talk again until next year!

Didn’t have to make a claim. :)

replied almost immediately with the information I required. Thank you

Il 10/04/2022 mi è stato rubato uno zainetto in una stazione degli autobus in Cile. Lo zainetto era a 2cm da me sulla stessa panchina dove sedevo. Un furto con grande destrezza avvenuto in pochi secondi, probabilmente eseguito da abili professionisti. Ho denunciato alla polizia locale ed avvertito tempestivamente l'assicurazione GLOBELINK che mi ha girato alla COLLINSONS. Ho dovuto scrivere centinaia di mail all'assicurazione e ogni volta mi rispondeva con domande o richieste sempre diverse (possibile che non abbiano un protocollo con tutte le domande del caso in una sola volta?). Alla fine, il 30/08/2022 (quasi 5 MESI DOPO) mi scrive il Sig. Aaquilah Bohardien della COLLINSONS dicendomi che non vogliono risarcire il sinistro perché non viene rimborsato il furto di BAGAGLI INCUSTUDITI!!! Il bagaglio era a 2cm da me! Tutt'altro che incustodito!
Ovviamente contesto e scrivo altre centinaia di Mail e alla fine il 10/10/2022 (6 MESI DOPO IL FURTO) lo stesso Aaquilah Bohardien ribadisce che non intendono pagare perché il bagaglio per lui era incustodito sostenendo che: “Nella tua precedente email a hai menzionato che il tuo zaino era a pochi centimetri da te al momento del furto, il che significava che avresti visto il ladro prendere il tuo zaino.”
Continuo a scrivere alla COLLINSONS che non mi risponde più.
Travel Insurance Claim - Ref: 362009

Had a claim with them from February 2022 still not resolved, they do not honor their terms and conditions, and customer service is really poor they keep sending you back to the assistance company as not their job to deal with their customers. Will never buy insurance from this company again.

Call quickly answered (no endless time on hold!) by a friendly and helpful operative who answered all my queries and quickly arranged the policy I required. We'll done!

Globelink has looked after my friend and myself on our holidays to Europe. The staff are extremely helpful, very pleasant to deal with and knowledgeable. I'm impressed with the efficiency of the staff and company whenever I've phoned for a new policy and when I had to cancel. I don't ever have to wait long on the phone. When I had to cancel there wasn't any problem at all, no fees, no delays just reimbursed my account.
Thank you Globelink.

Customer service was excellent, I was not able to apply my discount for my Renewal on the Website but this was solved over the phone.

Easy to use website
Good product that you can tailor for your needs and budget.

I purchased online - found the process easy to use & follow - compared to other quotes - this was the best quote I received - very good value for an Annual Multi Trip policy

Updated review.
Following the start of the pandemic back in 2020 Globelink showed their true colours.
We had a very complicated retirement holiday planned and paid for, of course everything was cancelled.
We received 100% of every transaction we had made. Airline tickets, accommodation in England and Greece, airport transfers, extra health insurance for my illness not covered by Globelink.
Every company knew that we wouldn’t be using their services and gave us full compensation, all except Globelink.
They were unprofessional and slow in the communications we made and finally, and seemingly grudgingly, paid back 50%, using “administrative costs” as an excuse to keep money for something they were never going have to pay out for.
Having used them for years, and recommended them to many people all I can say is AVOID !