Nous n’avons pas pu obtenir une location classique et l’information du tourisme à Aix en Provence a recommandé Getaround, une formule simple et efficace. Nous ne connaissions pas l’application et avon... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Oui, voiture propre, tout considéré suffisamment puissante. Acces tres facile. AC pas puissant mais le jour etait frais. Aussi l'indicateur du niveau d'essence n'a pas change apres 250 km. En general... Se mere
Bardzo fajny pomysł użyczania prywatnych samochodów. Proces rezerwacji a później użyczenia samochodu bez problemów. Doskonała alternatywa dla wypożyczalni ( nie wiedzieć czemu wyjątkowo drogie i trudn... Se mere
Virksomheden har svaret
The owner cancelled the booking the day before with a silly excuse (a flat tyre). Just after I sent my video (new verification system). That gives the owners the chance to apply a very conservative ap... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Social carsharing: Rent cars by the hour from people around you. Start renting out yours today and earn cash.
Kontaktoplysninger
Bevis Marks, EC3A, London, England, Storbritannien
- +44 20 3318 7571
4,1
God
423 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great experience
Great experience, car clean, pick up and drop offs good, would highly recommend.
26. september 2023
Besvarelse fra Getaround - UK
Hello LT,
Thank you so much for taking the time to leave us a review, we really appreciate your feedback as it helps us to continue to improve our service!
Have a great day.
Simon
Easy to make booking
19. september 2023
Besvarelse fra Getaround - UK
Hello Saqib,
Thank you so much for taking the time to leave us a review, we really appreciate your feedback as it helps us to continue to improve our service!
Have a great day.
Cars can be in not great condition but…
Cars can be in not great condition but reviewers are too polite
11. september 2023
Besvarelse fra Getaround - UK
Hello Alexander,
Thanks so much for taking the time to leave us your review, I'm sorry to hear that you may have found your car in a bad condition.
Can you please reach out via https://en.getaround.com/contact with additional information about the car so that we can take the necessary steps to ensure it meets our safety and quality standards?
Kind regards,
Laura
These guys are not to be trusted
These guys are not to be trusted. I returned the car on time and all in good order except the petrol was not full. They charged me for an extra day, and will not refund me or respond to my requests for a refund. They also hold on to your £400 deposit for 28 days. Beware of this company. They should be shut down.
11. september 2023
Uopfordret anmeldelse
Besvarelse fra Getaround - UK
Hello Karim,
Thank you for taking the time to leave us your review, I'm sorry to hear you're unhappy with your experience.
Each time you book a car on Getaround, a security deposit is required. This means that depending on the car category and the rental details, a specific amount is blocked in your bank account.
The security deposit is automatically released 5 days after the end of your rental, provided no incident has been reported by the owner of the vehicle. In case of cancellation, the security deposit is released immediately.
Once the deposit is released, we no longer have any access to it, therefore we have no influence on when it will appear in your bank account. If you have any questions about how long it may take for your deposit to appear in your account, please contact your bank to request further information.
Our Customer Support team will reach out to you directly to follow up with relation to the additional day you have been charged.
Kind regards,
Laura
Very disappointed about the service
Very disappointed about the service: put penalties for missing fuel though we put full tank (same as the start when receiving the car), for half an hour late return.
6. september 2023
Besvarelse fra Getaround - UK
Hello Andry,
Thank you for taking the time to leave us your review, I'm really sorry to hear that you are not happy with your experience.
In case of late return of the car, you have to warn the owner as soon as possible. If you know you will be late to give the car back, make a request to extend the rental, otherwise you will not be covered by our insurance. If you return the vehicle later than expected, you'll owe 15€ (£15 in the UK) per started hour of lateness. A grace period allows for the vehicle to be returned up to 29 minutes before charging additional fees. Past 30 minutes, a late fee is applicable and charged by the hour.
In most vehicles, the fuel level will also be recorded automatically by our device. Otherwise, you will need to input the fuel level manually at check in and check out. For rentals with automatic fuel readings, you’ll only be charged or refunded for fuel if the difference between the fuel level at checkin and checkout is equal or more than 5%.
If you have any other questions or concerns you can reach out via https://uk.getaround.com/contact and we will be more than happy to help!
Kind regards,
Laura
Besvarelse fra Getaround - UK
Hello Jonathan,
We really appreciate your feedback, it helps Getaround continue to provide a sustainable alternative to car ownership.
Thank you!
Recaredo
Hassle-free and transparent car-rental…
Hassle-free and transparent car-rental experience while travelling in Norway. I’d recommend it based on that experience, and will try it out in the UK.
1. september 2023
Besvarelse fra Getaround - UK
Hello Joao,
Thank you for your review, we are really happy to hear that you had a good experience with Getaround.
Your feedback helps Getaround continue to support a more sustainable future through car sharing.
Have a great day!
Ben
All good
All good - just a little more detail needed on how to enter & exit secure parking area
22. august 2023
Besvarelse fra Getaround - UK
Hello cj,
Thank you so much for taking the time to leave us a review, we really appreciate your feedback as it helps us to continue to improve our service!
Have a great day.
Shirien
Great experience and cheaper than…
Great experience and cheaper than hiring commercially, really recommend.
23. august 2023
Besvarelse fra Getaround - UK
Hello Alexander,
We really appreciate your feedback, it helps Getaround continue to provide a sustainable alternative to car ownership.
Thank you!
Jim
Besvarelse fra Getaround - UK
Hello,
Thank you for leaving us your review, we are very happy to hear about your experience with Getaround.
Your feedback helps us support both our service and the car sharing community as a whole.
Have a great day!
Jim
Great service
15. august 2023
Besvarelse fra Getaround - UK
Hello Michael,
Thank you so much for your feedback, we hope to see you soon on the road with Getaround again soon!
Have a great day.
Jim
Besvarelse fra Getaround - UK
Hello Georgia,
Thank you so much for your feedback, we hope to see you soon on the road with Getaround again soon!
Have a great day.
Jim
Easy experience start to finish
9. juli 2023
Besvarelse fra Getaround - UK
Hello Aaron,
Thank you so much for your feedback, we hope to see you soon on the road with Getaround again soon!
Have a great day.
Ben
Much less stressful than using…
Much less stressful than using traditional car hire companies
28. juli 2023
Besvarelse fra Getaround - UK
Hello Ioyo,
We really appreciate your feedback, it helps Getaround continue to provide a sustainable alternative to car ownership.
Thank you!
Ben
Easy to use to get the car needed
20. juli 2023
Besvarelse fra Getaround - UK
Hello Taiwo,
Thank you so much for taking the time to leave us a review, we really appreciate your feedback as it helps us to continue to improve our service!
Have a great day.
Simon
Excellent service
Excellent service with clear and simple pick-up/drop-off instructions.
21. juli 2023
Besvarelse fra Getaround - UK
Hello NS,
Thank you so much for your feedback, we hope to see you soon on the road with Getaround again soon!
Have a great day.
Ben
The car was easy to find
The car was easy to find, but the parking spot was very tight making it difficult to take all the pictures as required by the process.
21. juli 2023
Besvarelse fra Getaround - UK
Hello Romuald,
Thank you so much for taking the time to leave us a review, we really appreciate your feedback as it helps us to continue to improve our service!
Have a great day.
Laura
Brilliant communication
Brilliant communication, easy pickup and drop off. Everything is clear.
20. juli 2023
Besvarelse fra Getaround - UK
Hello Andrea,
Thank you so much for your feedback, we hope to see you soon on the road with Getaround again soon!
Have a great day.
Jim
Great service
Great service, pick and drop off was very easy. Would highly recommend to anyone looking for a cheaper, more flexible service than standard rental companies.
19. juli 2023
Besvarelse fra Getaround - UK
Hello Alex,
We really appreciate your feedback, it helps Getaround continue to provide a sustainable alternative to car ownership.
Thank you!
Clara
Good experience
Good experience, have used a few times without issues and would use again.
1. juli 2023
Besvarelse fra Getaround - UK
Hello Michael,
Thank you for taking the time to leave us your review, we are really happy to hear that you had a good experience with Getaround.
Your feedback helps us save the planet, one car at a time.
Thank you.
Jim
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.