I’ve been a loyal customer since 2019. The support is exceptionally fast and always communicates on eye level. Whenever I had questions or needed help over the years, I always received a response... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I’ve been a loyal customer since 2019. The support is exceptionally fast and always communicates on eye level. Whenever I had questions or needed help over the years, I always received a response... Se mere
Virksomheden har svaret
The parcel arrived here in Germany without problems. The price, including delivery and customs fees, was absolutely fine. Everything was perfect and my wife (it was a present) liked it very much,... Se mere
Virksomheden har svaret
I’ve been using this company for five years now. They are trust worthy and provide the best customer service! Don’t be concerned if you’re buying internationally. Even with things going on in that are... Se mere
Virksomheden har svaret
Its not worth it to buy from Generic perfumes anymore if you are living in the USA. Today from fedex received email that i have to pay duties and taxes 17 dollars. Generic perfumes sell so expensive e... Se mere
Har besvaret 25 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I've ordered from Generic Perfumes around 10 times now and I can confidently say they're one of the best in the game when it comes to high-quality fragrance alternatives. The scents are impressively close to the originals, long-lasting, and come at a fraction of the price - what more could you ask for?
Out of all my orders, only one item arrived with minor damage, and the team responded immediately, offering a replacement without any hassle. That kind of customer service really builds trust and shows they care about their customers.
Delivery is usually quick, packaging is neat, and the variety keeps me coming back. Definitely a 5-star experience overall!

Besvarelse fra Generic perfumes
The best choice when you have to buy a perfume!
Customer service is fast and the perfumes are so good!
Very recommemded!

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Fast delivery 🚚 Effective communication 👍 the smell of the perfume oils is real and authentic plus they sent me gifts in a form of samples and solid perfume. Since starting using their products l now smell expensive and luxurious. Highly recommended

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Finally found a good clone of the discontinued Santos de Cartier. I took a chance and ordered the 100ml size bottle and am so glad I did. I will definitely be a repeat customer. Fragrance was shipped and arrived quickly with great customer service.

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happy to receive the perfume smell I wanted ❤️❤️

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I had the team create a four fragrance custom hybrid blend for me and it was a hit with my friends and especially the lady in my life. This past weekend I attended a candle making class and on a whim I brought along some of my custom blend and turned it into a candle. The candle scent was fantastic and was the star of the class. I just ordered a much larger amount of my hybrid perfume oil so I can create more things with it. Thank you Generic Perfums.

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Wow, it's incredible. I placed one order and have since placed many more. I would recommend it, and the fragrances are amazing. extremely happy.

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Ordered from Generic Perfumes for the first time, the product came in good shape and smelled just like the original perfume. The original perfume has been discontinued, I’m happy to have found an alternative. Overall good experience for a first time buyer, hoping the experience is the same for the next time!

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I have been a long time customer and I'm done with this company for good. I.placed an order and one of my bottles arrived damaged, completely broken and my oils spilled everywhere. I notified them and all they said was they will replace it when I placed a new order. Why should I place a new order? You all should have sampled sent me a replacement. It's always an issue whenever a time is damaged. I'm done with them and taking my business elsewhere.

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I have nothing but positive experiences with this company. I have been buying fragrances from Generic perfumes for many years now. I find their products to be of very good quality. Whenever I had any issues with my orders, their customer service department always handled them in a timely and satisfying manner. I would proudly recommend Genericperfumes products without any hesitation.
I made a review in December 2023 in error.
My refund was made so all in all a great company to deal with and great after sales/service.
I have been buying from Generic since 2021. Their products are of extremely high quality, with amazing fragrance longevity and authenticity. Their customer service is excellent, always ready to help, and their delivery speed is impressively fast. Highly recommended!
Die Qualität ist einfach top bestelle schon seit Jahren bei Generic Perfumes…kann Sie jedem empfehlen das Team verbessert sich stetig.
Good service form the staff, the will assist you in any way the might. The products are super satisfying. Loyal customer here 🙋
I've been buying quite regularly from them as fragance collector, I've made about 50 orders from them and have had only had issues with 2 orders recently which they corrected in a generous way. Customer service usually responds quickly. I have only experienced one scent which I thought was off from the OG. Otherwise, I find their quality amazing and 99% of the time I prefer them to the OG. Their juice is also 30% extrait and devoid of many of additives of labeled perfumes. I love GP!
I recently ordered and paid for a perfume from the Generic Perfume Store, and I am utterly disappointed with the experience. I received the wrong product—a women’s perfume instead of the one I ordered. Mistakes happen, but the true measure of a company is how they handle them.
After contacting customer service multiple times for a refund, I initially received a response. However, they have since completely stopped replying to my messages. This lack of communication and disregard for their customers is unacceptable.
I urge potential buyers to think twice before purchasing from the Generic Perfume Store. If something goes wrong, don’t expect any support or accountability from their end. This experience has been nothing short of frustrating and has left me feeling cheated and ignored. Avoid this store at all costs!
I’m so annoyed with GP right now. I’ve ordered from them several times before and never had a problem but last order they entirely left out one of the perfumes I ordered. Customer service is nonexistent and I’ve not been able to get a refund or get the perfume I bought. I’ve tried all angles to reach someone but no one will help me. WhatsApp usually leaves an auto response saying they are unavailable. I got one message from a person saying to let them know in the notes on my next order! Why would I have to place another order to resolve the issue? What company does that seriously? I said that’s unacceptable and have not heard back. Time to contact my credit card co I guess.
I ordered their oils of Sauvage EDP and Chanel Antaeus impressions. Both were quite rubbish creations infact, which didn't even come close to the originals. The Sauvage EDP was a sweet scent with maybe a 10% similarity to the original and Antaeus was just a plain bad scent with once again only 10% similarity to the original.
I wonder how long these guys have been in this business, that they can't replicate Sauvage? When i raised a complaint on whatsapp with their customner service number, which had assured me that it would be 100% close to the original, their reply was to let them rest in a cold dark place for 2 weeks, so the scent will be developed. I replied that It's been 20 days since I received shipment and they are in cold dark place ever since then.
In response they offered a free 10 ml of my choice from my next order. Considering they messed up my first order, why in the blue blazes would i be spending on this carp again? They advertise something and don't deliver, and the customer rep had the nerve to refer me to their so called "niche" impressions. If they can't clone a designer frag, there's no hope they can do for niche. I told them that I don't want any freebies or replacements just sharing my honest feedback. If you are marketing a product as such, it should at least be 75% similar, no one can do 100%, not even Dua or Alexandria fragrance.
Ordered perfume for my girlfriend for a Christmas present. Delivery was really quick to England BUT was sent mens perfume. After a couple of weeks of chasing was told the ladies perfume was out of stock. Had to WhatsApp the company several times asking fur a refund. Two and a half weeks later still no refund. Company blaming transaction between e-bank and my bank! Utter rubbish as my transaction was with Generic Perfunes.
Bad bad experience and I would advise to steer clear of this company and I have lost money due to this.
I just had my 3rd order delivered from generic perfumes. High quality, speed of shipping and suitable prices made me a permanent customer.
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