Beautiful jewellery at excellent prices. Only Negative the presenters talk too long about the pieces without the item being shown most of the time we just switch off and maybe miss out on some really... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Lovely ring, bought twice as stacker rings as the reduction to half the original price was far too good to miss. I look forward to viewing the special discount offers when available.
Virksomheden har svaret
Hi, your operators are helpful and friendly on the phone. I have sent several items back lately due one reason or another and it's nice to get a message that the Item has arrived safe back at your dep... Se mere
Virksomheden har svaret
I've purchased quite a few things from Gemporia.Theyre always packaged well andcdelivered promptly. My favourite purchases are a 1 carat silver diamond ring and matching pendant. A lot of bling for a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om GEMPORIA
Skrevet af virksomheden
About Us
Welcome to Gemporia, where exquisite gemstones and fine jewellery come to life! Thank you for joining our community.
Gemporia was bornin 2004 from a passion for authentic beauty. Using responsible sourcing and ethical practices, we curate exceptional gemstone jewellery to captivate the senses and showcase nature’s finest treasures. But overall, our key mission is to bring joy and inspiration through the artistry of gemstones and Mother Nature.
As an employee-owned company, we place our people and planet before profit. So, whether you’re a new or seasoned collector, our commitment to authentic beauty provides a unique shopping experience for everyone.
Our Mission
In the beginning, there were gemstones, and these gemstones became our family’s world...
At Gemporia, we believe that beautiful and authentic jewellery shouldn’t cost the Earth, nor should it be mass-produced. We are passionate about jewellery, leaving a legacy, both for those who wear it and those who help to make it, and we only use genuine gemstones and precious metals finished to the finest quality.
Our customers and providers lie at the heart of our business, so we never compromise on quality or cost. We pride ourselves in storytelling and revealing all the beautiful secrets of Mother Nature’s miracles. From the person who mines the gem to the person who wears the piece, we aim to bring everybody closer together.
Welcome to Gemporia, where exquisite gemstones and fine jewellery come to life! Thank you for joining our community.
Gemporia was bornin 2004 from a passion for authentic beauty. Using responsible sourcing and ethical practices, we curate exceptional gemstone jewellery to captivate the senses and showcase nature’s finest treasures. But overall, our key mission is to bring joy and inspiration through the artistry of gemstones and Mother Nature.
As an employee-owned company, we place our people and planet before profit. So, whether you’re a new or seasoned collector, our commitment to authentic beauty provides a unique shopping experience for everyone.
Our Mission
In the beginning, there were gemstones, and these gemstones became our family’s world...
At Gemporia, we believe that beautiful and authentic jewellery shouldn’t cost the Earth, nor should it be mass-produced. We are passionate about jewellery, leaving a legacy, both for those who wear it and those who help to make it, and we only use genuine gemstones and precious metals finished to the finest quality.
Our customers and providers lie at the heart of our business, so we never compromise on quality or cost. We pride ourselves in storytelling and revealing all the beautiful secrets of Mother Nature’s miracles. From the person who mines the gem to the person who wears the piece, we aim to bring everybody closer together.
Kontaktoplysninger
Storbritannien
- www.gemporia.com
4,5
Fremragende
20 t anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I love my new pendant
I love my new pendant, I have wanted to have it for some weeks, and I am so pleased with it, now I finally ordered it. It arrived vet quickly, and has been worn and admired several times already, thank you.
28. august 2026
Besvarelse fra GEMPORIA
Hi Janet,
Thank you for your review.
We’re so pleased to hear that you’re delighted with your new pendant and that it was worth the wait! It’s lovely to know that it arrived quickly and has already been worn and admired.
We really appreciate your support and hope you continue to enjoy wearing your beautiful pendant.
If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
The jewellery is beautiful my partner…
The jewellery is beautiful my partner loves it
27. august 2026
Besvarelse fra GEMPORIA
Hi,
Thank you for your review.
We are really pleased to hear how happy you are with your purchases, and we do hope that you continue to enjoy shopping with us in the future.
We look forward to hearing from you again soon.
Kind regards,
Gemporia.
Gemporia have taught me a lot about…
Gemporia have taught me a lot about gemsstones. They are so informative about the jewellery they are auctioning. Prices are fantastic and affordable. Kati Elliott and Visage products are brillant.
27. august 2026
Besvarelse fra GEMPORIA
Hi,
Thank you for your feedback!
We're so pleased to hear that you've learned a lot about gemstones and find our product information informative. It's wonderful that you appreciate the fantastic and affordable prices, and enjoy our Visage product ranges.
We look forward to hearing from you again soon.
Kind regards,
Gemporia.
My purchases are like receiving a present items arrived packed well and…
My items arrived packed well and securely.
I love the tissue with the logo making my opening of my parcel like a present. I've not been disappointed with any of my items. The prices are exceptional and I have no reason to shop locally when the quality and service is exceptional and can get more unusual gemstones not available on the high street.
26. august 2026
Besvarelse fra GEMPORIA
Hi,
Thank you for your review.
We are really pleased to hear how happy you are with your purchases and the level of customer service our team have provided.
We do hope that you continue to enjoy shopping with us in the future, and we look forward to hearing from you again soon.
Kind regards,
Gemporia.
Besvarelse fra GEMPORIA
Hi,
Thank you for your review.
We are really pleased to hear how happy you are with your purchases, and we do hope that you continue to enjoy shopping with us in the future.
We look forward to hearing from you again soon.
Kind regards,
Gemporia.
Prompt delivery
Prompt delivery
however 1 of the the diffusers arrived with damaged
packaging. I ordered 4 which means I have kept the damaged one for myself instead of gifting
26. august 2026
Besvarelse fra GEMPORIA
Hi Jacqueline,
Thank you for your review.
We’re pleased to hear that your order arrived promptly, however, we’re sorry that one of your diffusers arrived with damaged packaging. We understand how disappointing this must have been, especially as you had planned to give it as a gift.
Your feedback is important to us, and we’ll certainly pass your comments on to our team to help us improve our packaging and delivery process.
If there’s anything else we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
The last two items I recieved were a…
The last two items I recieved were a sea foam colour large heart shaped sterling silver Amber piece and pair of blue diamond hoop earrings in silver both items were very beautiful and it am very pleased with both items.Thankyou Gemporia.
25. august 2026
Besvarelse fra GEMPORIA
Hi Patricia,
Thank you for your review.
We’re so pleased to hear that you’re delighted with your beautiful sea foam amber heart and blue diamond hoop earrings. It’s lovely to know that you’re happy with both pieces, and we really appreciate your continued support.
We hope you continue to enjoy shopping with us, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Lovely ring and delivery was very fast.
24. august 2026
Besvarelse fra GEMPORIA
Hi Christine,
Thank you for your review.
We’re so pleased to hear that you’re happy with your lovely ring and that it arrived quickly. We really appreciate your kind feedback and support.
We hope you continue to enjoy shopping with us, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Appalling customer service
Answer to the comment and request from Gemporia: why you are asking me for all those details if you already have my email address and name and you can easily identify me in your system with this info? Seems like you are trying hard to not recognise my experience as thrue. I have already raised the issue via email as every time i called your customer support line I had horrible experience - they talk like I own them, whereas it is the opposite
Appalling customer service—Tara, the manager on the phone, was behaving silly and rude, and when I didn't want to continue the unpleasant conversation, she simply cancelled my orders without explanation. I deleted my account immediately and have no desire to deal with them again.
Also, just so you know, they might demand identity verification documents at any moment—a photo of your ID, a selfie, and proof of address—as if they were a bank or a government agency rather than just an online store.
AN ABYSMAL EXPERIENCE.
27. august 2026
Uopfordret anmeldelse
Besvarelse fra GEMPORIA
Hi Natalia,
Thank you for your review.
We’re very sorry to hear about your experience with our customer service and that you felt the conversation was unpleasant. We take comments regarding the service provided by our team very seriously, and we’re disappointed to hear that you were left feeling this way.
We also understand your concerns regarding identity verification. These checks are required for high value orders to protect our customers and help prevent fraudulent activity.
We’re sorry that your experience has led you to close your account.
If there’s anything further we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Excellent service and quality products
25. august 2026
Besvarelse fra GEMPORIA
Hi Eve,
Thank you for your review.
We’re delighted to hear that you’re happy with our service and the quality of our products. We really appreciate your support and hope you continue to enjoy shopping with us.
If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
As always the item I bought was good…
As always the item I bought was good quality and exactly as pictured. Been a long term buyer for over 10 years now. I'm definitely happy with my purchase
25. august 2026
Besvarelse fra GEMPORIA
Hi Chantelle,
Thank you for your review.
We’re so pleased to hear that you’re happy with the quality of your purchase and that your item was exactly as pictured. We’re incredibly grateful for your loyalty and support over the past 10 years!
We hope you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Beautiful selection, found what I wanted!
My mum purchased a pair of blue topaz earrings from another vendor and they turned out to be too big for her delicate ears. She was so disappointed so I wanted to buy her a more suitable pair for her birthday on Thursday (20th August). So, I went rummaging on Gemporia and found a truly stunning pair of blue topaz earrings for her.
There’s a really wide variety to choose from and the website is really easy to navigate. The price was really reasonable for the gorgeous earrings I wanted for her. They arrived quickly, came with an authenticity certificate, and were well packaged/protected. I am really very happy with my whole shopping experience with Gemporia, from start to finish.
One little thing, there was no way to seal the gift bag I purchased. It did have a little cutout section on the top rim of the bag, as if there should be something inserted there to tie the top of the bag together somehow, which I did do with my own ribbon, but I feel something should have been provided/attached for easier closure/sealing of the gift bag.
Aside from that, it’s all good. Thank you.
20. august 2026
Besvarelse fra GEMPORIA
Hi Laura,
Thank you for your lovely and detailed review.
We’re so pleased to hear that you found the perfect pair earrings for your mum and that you were happy with everything. It’s wonderful to know that your experience with us was so positive from start to finish.
We’re sorry, however, that the gift bag didn’t come with a suitable way to seal it. We really appreciate your feedback and will certainly pass your comment on to our team to review.
We hope your mum loved her birthday present and that you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Ordered an item
Ordered an item, royal mail said they had delivered. They didn't, not to my address. Almost two weeks later to get a refund. For me not a good experience
19. august 2026
Besvarelse fra GEMPORIA
Hi Dermot,
Thank you for your review.
We’re very sorry to hear that your order was marked as delivered by Royal Mail but didn’t arrive at your address, and we understand how frustrating it must have been to wait almost two weeks for a refund. If this matter remains unresolved, please contact us on 0800 330 8000 so our team can investigate this further.
We’re sorry for the inconvenience caused and hope we can restore your confidence in us.
Kind regards,
Gemporia
Not ordering from Gemporia again
Not ordering from Gemporia again - rarely satisfied with purchases and send most back
24. august 2026
Besvarelse fra GEMPORIA
Hi Susan,
Thank you for your review.
We’re very sorry to hear that you’ve been disappointed with your purchases and that you’ve had to return many of your orders. We understand how frustrating this must be, and we’re sorry we haven’t been able to meet your expectations. Your feedback is important to us, and we’ll certainly pass your comments on to our team.
If there’s anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Great company to buy from
Great company to buy from, no quibble returns ,very polite staff, would not buy anywhere else
24. august 2026
Besvarelse fra GEMPORIA
Hi Sue,
Thank you for your review.
We’re so pleased to hear that you’ve had such a positive experience with us and that you’ve been happy with our returns service and the helpfulness of our team. It means a lot to know that you wouldn’t shop anywhere else!
We truly appreciate your continued support and hope you continue to enjoy shopping with us.
If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Besvarelse fra GEMPORIA
Hi Mara,
Thank you for your review.
We’re so pleased to hear that you’ve had another excellent experience with us. We truly appreciate your continued support and kind words.
We hope you continue to enjoy shopping with us.
If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Absolute trash
Absolute trash - They tell you to get an independent valuation - That’s when you have it confirmed that their jewellery is complete rubbish.
5. august 2026
Uopfordret anmeldelse
Besvarelse fra GEMPORIA
Hi,
Thank you for your review.
We’re very sorry to hear that you’re unhappy with the quality of your jewellery and that your experience with an independent valuation left you feeling disappointed. We always aim to provide quality jewellery at great value, and we’re sorry that you feel we haven’t met these expectations.
Please remember that our products come with a 30-day money-back guarantee, allowing you to return any unwanted items for a full refund.
We’re sorry for any disappointment caused, and if there’s anything else we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Lovely quality jewellery
Lovely quality jewellery. Great value. I have got several pieces from Gemporia and keep coming back for more.
17. august 2026
Besvarelse fra GEMPORIA
Hi,
Thank you for your review.
We’re so pleased to hear that you’re happy with the quality and value of our jewellery. It’s wonderful to know that you’ve purchased several pieces from us and continue to come back for more.
We truly appreciate your continued support and hope you continue to enjoy shopping with us.
If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Over glamourising a fairly mundane looking item.
The item was shown in close up and appeared much larger than in real life. This happened previously several times but still disappointed on receipt.
17. august 2026
Besvarelse fra GEMPORIA
Hi Janet,
Thank you for your review.
We’re sorry to hear that the item appeared smaller than you expected when it arrived, and we understand how disappointing this must be.
Please note that our presenters wear samples of our jewellery during presentations to help give an idea of the actual size and how the pieces look when worn. We also provide the measurements for each item on our website so customers can check the dimensions before purchasing.
We’re sorry that this piece didn’t meet your expectations. Please remember that our jewellery comes with a 30-day money-back guarantee, so you’re welcome to return the item for a full refund if it’s not quite right for you.
We’re sorry for any disappointment caused, and if there’s anything else we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Great service and beautiful jewellery
I received my order within two days of placing it and this despite not requesting urgent delivery, so the service was super fast and efficient. The Morales blue jadeite carving ordered from David Harry Jewels was beautiful and an interesting and welcome addition to my collection and the accompanying certification from the Hong Kong Jade lab is much appreciated and reassuring as to the authenticity of the material.
22. august 2026
Besvarelse fra GEMPORIA
Hi,
Thank you for your review.
We are really pleased to hear how happy you are with your Morales Blue Jadeite Carving, and also the level of customer service we have provided.
We do hope that you continue to enjoy shopping with us in the future, and look forward to hearing from you again soon.
Kindest regards,
Gemporia.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.